{"id":581061,"url":"https://alion.io/job/unilever-associate-director-operations-wild","title":"Associate Director Operations, Wild","company":{"id":4977,"name":"Unilever","domain":"unilever.com","url":"https://alion.io/company/unilever","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":42,"ghost_share":0,"stale_share":0.024,"repost_share":0.238,"time_to_fill_p50_days":13,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Management","role_family":"Management","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hoboken, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":146200,"max":219400,"currency":"USD","period":"year","gross":null,"usd_annual":219400},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-09T22:11:54Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-11-03T03:50:42Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"Join us as Associate Director Operations, Wild\nLocation: Hoboken, NJ\nTerms & Conditions: Full time, International assignment is not available for this role and relocation for local and international candidates is not provided\nThis role will be based in the newly established Wild office in Manhattan.\nJOB PURPOSE:\nWe are looking for a highly skilled and proactive Associate Director, Operations (US) to lead our fulfilment operations across the United States. This is a critical role responsible for delivering excellent customer experience, retail service performance and cost efficiency as we continue to scale rapidly in Wild’s fastest growing market.\nYou will own operational performance across DTC, Amazon and major US Retailers (Walmart & Target) and act as the senior partner to our US 3PL and logistics network. You will combine strategic planning with hands-on operational leadership - ensuring our operations are scalable, efficient and consistently high-performing.\nYou will lead a team of 2 and play a key role in shaping how Operations scales in the US, a key growth market for Wild. This is a high-impact role for someone who loves execution, structured problem solving and commercial operational thinking.\nYou’ll be part of a team that believes in doing work that matters - for people and the planet.\nBecause here, we don’t just hire for jobs. We invite you to be part of something bigger.\nKEY RESPONSIBILITIES:\nOperational excellence\n\nOwn US end-to-end fulfilment and logistics execution across DTC, Amazon and Retail channels\n\nDeliver consistently strong performance across OTIF, dispatch SLAs, carrier delivery and inventory accuracy (DTC), and ensure timely execution of display builds / pipefills, reduce chargebacks and improve on-shelf availability metrics (Retail)\n\nDefine regional customer experience strategy and lead systemic improvements to drive customer delight\n\nSet performance standards and engage in regular business reviews with the Ops team and 3PL partners\n\nRelationship management\nRun structured SLA reviews and QBRs, holding partners accountable to performance expectations and contractual commitments\nDrive a continuous improvement culture across partners, setting clear KPIs and action plans\nPrimary escalation point and strategic relationship owner with US suppliers / logistics partners\nCommercial and P&L ownership\nOwnership of US fulfilment KPIs across the P&L and balance sheet\nLead negotiations with logistics partners\nIdentify and execute against key margin improvement opportunities across the value chain\nContinuous process improvement\nWork closely with the wider operations team to build scalable operational processes, automation and efficiency\nImplement tooling upgrades enhancing performance visibility and decision-making\nDrive operational simplification to enable rapid US growth - key is to reduce reliance on manual processes and build scale with a lean team\nStrategic projects and launch leadership\nLead major cross-functional projects (new retailer expansion, new channels, retail pipefill / display moments) and ensure strong launch execution and service performance\nProactively manage risk, communication, dependencies and delivery plans\nAlign supply chain/ops readiness with commercial priorities\nLead and coordinate the local US rollout of global strategic initiatives, and manage dependencies across Supply Chain, Retail, Tech, Finance and CX\nSupply chain coordination\nWork closely with global supply planning teams to minimise out-of-stocks and ensure good stock availability and inventory health\nEnsure replenishment planning meets demand across all sales channels\nLead procurement efforts in line with the global procurement strategy\nWork with the global quality team to manage product quality and production process issues with US suppliers\nTeam leadership\nLead and develop a high-performing US Ops team (Ops Manager, Ops Exec)\nBuild a high-performance team culture grounded in continuous improvement, proactive problem solving and commercial awareness\nSupport organizational growth through hiring, coaching and capability building\nSet clear accountability, coaching and development plans\nREQUIRED QUALIFICATIONS:\n7+ years experience in US Operations / Fulfilment leadership roles\n\nDeep Walmart & Target fulfilment experience including vendor compliance\n\nProven track record leading 3PL relationships and logistics performance\n\nStrong financial acumen with P&L accountability\n\nExperience in high-growth, omni-channel consumer brands (beauty/personal care ideal) with proven experience managing relationships and performance for large retailers in the US.\n\nAbility to operate both strategically and hands-on in a scaling environment\n\nExcellent partner management and clear executive-level communication skills\n\nStrong people leader - able to coach, motivate and develop teams\n\nPay: The pay range for this position is $146,200 to $219,400. Unilever takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, qualifications and education, and other business and organizational needs.\nBonus: This position is bonus eligible.\nLong-Term Incentive (LTI): This position is LTI eligible.\nBenefits: Unilever employees are eligible to participate in our benefits plan. Should the employee choose to participate, they can choose from a range of benefits to include, but is not limited to, health insurance (including prescription drug, dental, and vision coverage), retirement savings benefits, life insurance and disability benefits, parental leave, sick leave, paid vacation and holidays, as well as access to numerous voluntary benefits. Any coverages for health insurance and retirement benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.\n------------------------------------\nAt Unilever, inclusion is at the heart of everything we do. We welcome applicants from all walks of life and are committed to creating an environment where everyone can thrive/succeed. All applicants will receive fair and respectful consideration, and we actively support the growth and development of every employee.\nUnilever is an Equal Opportunity Employer/Protected Veterans/Persons with Disabilities.\nFor more information on your federal rights, please seeKnow Your Rights: Workplace Discrimination is Illegal\nEmployment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.\nIf you are an individual with a disability in need of assistance at any time during our recruitment process, please contact us at . Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.","description_format":"text","description_chars":7142,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":2,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Cosmetics & Makeup","Cleaning & Household Products","Personal Hygiene & Toiletries","Hair Care Products"],"lifecycle":[{"event":"open","at":"2026-09-09T22:11:54Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.548,"p_room":0.28,"age_days":54,"expected_fill_days":13,"reasons":["conf:2","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":219400,"is_top_pay":true},"html_url":"https://alion.io/job/unilever-associate-director-operations-wild","json_url":"https://alion.io/job/unilever-associate-director-operations-wild.json","meta":{"generated_at":"2026-11-03T06:55:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9670,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4977},"rest":"https://alion.io/mcp/rest/get_company?id=4977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funilever-associate-director-operations-wild"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funilever-associate-director-operations-wild"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funilever-associate-director-operations-wild"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/unilever-associate-director-operations-wild\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funilever-associate-director-operations-wild"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":581061}},{"tool":"search_jobs","arguments":{"company":"unilever.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":581061},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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