# Data Expertise Manager - Customer Operations

Great customer operations run on great data. As our Data Expertise Manager, you will lead a globally distributed team of Data SMEs, Data Experts, Data Engineers, Business Analysts and partner colleagues, most of whom are based in Bangalore. Acting as the bridge between Customer Operations, Data Foundation, product teams, markets and delivery partners, you will build the trusted, well-governed and scalable data foundations behind our global Customer Operations, turning business priorities into reusable data products that are ready for reporting, analytics and AI. This is a genuinely hands-on leadership role for someone who enjoys combining people leadership with real technical depth. What You Will Do: Lead and grow the team: coach and develop your team with clear objectives and career growth, embedding business process knowledge into data design. Own delivery end to end: take Customer Operations data products and programmes from demand shaping and roadmap planning through build, release, post-go-live support (SLAs, incident management) and retirement. Provide hands-on technical leadership: translate business requirements into specifications, data models, pipelines and support model

- **Id**: 4012072
- **Url**: <https://alion.io/job/unilever-data-expertise-manager-customer-operations-2>
- **Role**: HR
- **Role family**: HR
- **Seniority**: staff
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Bengaluru, India
- **Countries**: IN
- **Hiring countries total**: 0
- **Experience years min**: 10
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-10T10:36:00Z
- **Last verified at**: 2026-11-10T10:36:00Z
- **Board verified**: no
- **Days open**: 2
- **Description format**: text
- **Description chars**: 5970
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Cosmetics & Makeup, Cleaning & Household Products, Personal Hygiene & Toiletries, Hair Care Products

## Company

- **Id**: 4977
- **Name**: Unilever
- **Domain**: unilever.com
- **Url**: <https://alion.io/company/unilever>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 99
- **Open postings**: 72
- **Ghost share**: 0.028
- **Stale share**: 0.014
- **Repost share**: 0.292
- **Time to fill p50 days**: 13
- **Computed at**: 2026-11-12T10:38:37Z

## Technologies

- **Agile** — Optional: no
- **Databricks** — Optional: no
- **ETL/ELT** — Optional: no
- **GCP** — Optional: no
- **Incident Management** — Optional: no
- **Scrum** — Optional: no
- **Apache Kafka** — Optional: yes
- **Azure** — Optional: yes
- **Azure Data Factory** — Optional: yes
- **Azure DevOps** — Optional: yes
- **Bicep** — Optional: yes
- **CI/CD** — Optional: yes
- **Data Vault** — Optional: yes
- **Delta Lake** — Optional: yes
- **Erwin** — Optional: yes
- **Git** — Optional: yes
- **GitHub Actions** — Optional: yes
- **Google BigQuery** — Optional: yes
- **Machine Learning** — Optional: yes
- **Power BI** — Optional: yes
- **pySpark** — Optional: yes
- **Python** — Optional: yes
- **Spark** — Optional: yes
- **SQL** — Optional: yes
- **Terraform** — Optional: yes

## Trust

- **Level**: not_scored
- **Days open**: 2

## Requirements

- **Experience years min**: 10
- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-10T10:36:00Z

## Liveness

- **Score**: 90
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.903
- **P room**: 1
- **Age days**: 2
- **Expected fill days**: 13
- **Reasons**: seen:2, velocity, win:early, comp:brand
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.