{"id":1449556,"url":"https://alion.io/job/unilever-key-account-manager-chains-cpu","title":"Key Account Manager - Chains & CPU","company":{"id":4977,"name":"Unilever","domain":"unilever.com","url":"https://alion.io/company/unilever","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":99,"open_postings":53,"ghost_share":0.019,"stale_share":0.019,"repost_share":0.321,"time_to_fill_p50_days":13,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":26000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T07:34:49Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-09T23:20:00Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":40},"description":"JOB TITLE: Key Account Manager - Chains & CPU\nLOCATION: Unihome Malaysia\nABOUT THE ROLE/BRAND\nWe are Chefs Supporting Chefs, #stronger together as one team with one goal, supporting each other and our customers to thrive and grow.\nWe are proud to be part of Unilever, a truly global business, known for great purposeful brands and a vision to make sustainable living commonplace. As the dedicated foodservices business of Unilever, we lead the B2B industry in providing professional high-quality food ingredients, value-adding services and expert culinary support. We operate in over 70 countries.\nWe outgrow our competition thanks to our powerful purposeful brands such as UFS, Knorr, Hellmann’s and The Vegetarian Butcher and talented entrepreneurial people. We spearhead digital innovation, guided by data-driven trends and insights, to build perfect experiences for our customers.\nUnilever Food Solutions is an inspiring global company made up of talented, diverse professionals who are truly passionate about the people we serve and provide the expertise to meet their needs. In this positive and open culture of ‘Support, Inspire and Progress’, we empower our people to make a 'bigger difference' at every level in the organization.\nAnd it’s an exciting time to join Unilever Food Solutions (UFS)!\nEarlier this year (March 2026), Unilever announced an agreement to separate our Foods business. Our Foods business, including brands such as Hellmann's and Knorr, will join forces with McCormick to become a global flavour leader, with leading positions across spices, seasonings, condiments and complementary food categories, supported by a strong retail and foodservice platform. McCormick has 135+ years of heritage, a presence in 150+ countries and territories, and a portfolio of trusted brands. The transaction remains subject to consultation, regulatory approvals and other customary closing conditions with a targeted deal close of mid-2027.\nWho You Are and What You’ll Do\nWe are looking for Assistant Key Account Manager/Key Account Manager who can help us with the management and development of strategic key accounts (Food Service Chain/ Hotel/ Airline/ Convenient Store) which are generally within a defined geography, in order to create and sustain demand to maximize business growth. He/She is the day-to-day key contact for the customer and is responsible for the delivery of customer targets for their area.\nOur ideal candidate shall combine strong customer management skills with solid selling essentials skills, a passion for food and a well-developed sense of purpose. Through this, he/she will be able to contribute to our overall growth, bring efficiency and future proof the business.\nKEY FEATURE\nWe welcome original perspectives and value different life experiences that can lead to ground-breaking, creative problem solving and agile responses to change. Within Unilever Food Solutions, you will have the freedom to express yourself, develop your capabilities and gain exposure to product change management and work with experts across multiple disciplines.\nKEY RESPONSIBILITIES\nCascade and translate strategy into action plans for team/customers.\nInput, understand and align with appropriate Channel business plan.\nDeliver, win and retain profitable business with chain customers.\nImprove profitability by measuring and managing customer contribution.\nDevelop in conjunction with channel marketing, activity for differentiation.\nNegotiate business terms for each customer to reach the most effective conditions for Unilever.\nGain insight and understanding into how our chain operators make money. Leverage these commercial insights with Channel marketing to create a sustainably profitable business for both parties.\nCommunicate regularly with relevant colleagues from different functions i.e. Distributor Account Managers, Chefmanship team and Customer Service team.\nObtain and feedback information about competitors and their activities on the market.\nControl and manage assigned budgets for selling support in line with Unilever policies and strategy.\nCoordinate with Business Excellence and Supply Chain Team for demand planning.\nCustomer Negotiation and Coordination\nConduct innovation sessions with customers to agree on products or concepts that fit both customers’ needs and agreed to UFS business strategies.\nWork with customers on consumer research to get an understanding of consumer insights, then propose solutions for the customer.\nNegotiate the price with customers to ensure the total volume and profit target are met.\nRegularly conduct customer business reviews.\nBuild up strong relationships with customers through high-quality services and solutions.\nInternal Negotiation and Coordination\nCoordinate with internal business support teams from Chef, Research & Development (R&D), Supply Chain, Channel Marketing and related functions to ensure smooth and efficient operations to support the business growth plan.\nKEY STAKEHOLDERS\nInternal: Customers and distributors, Chef Team, Country Customer Development teams, Country Channel Marketing team, Country Food Solutions Leadership Team, other support functions e.g., R&D, Supply Chain, Quality Assurance.\nExternal: Customers (Purchasing, Marketing, R&D, Supply Chain, Operations, Quality Assurance).\nWHAT YOU'LL NEED TO SUCCEED\nBachelor’s Degree.\nMinimum 3 - 5 years of relevant Account Management/Field Sales experience, with results-driven/achievement-focused with the end goal in mind.\nCurrently an AKAM or KAM most preferred. Diverse key account management (FMCG or foodservice exposure) with reporting downlines an added advantage.\nRelevant industry; Foodservice, Retail-Consumer Foods, Hospitality & Tourism (Food-related)\nTHE HIDDEN GEM IN YOU\nStrong communication and negotiation skills.\nProven track record of delivery topline and bottom-line results.\nProven track record of managing multiple stakeholders, customers and distributors, and delivering operational excellence.\nPassion for Growth: to demonstrate “Can-Do “attitude and leadership to reach outstanding growth levels.\nChange Catalyst: To initiate and drive necessary changes.\nTHE LEADERSHIP BEHAVIORS IN YOU\n\nPurpose and Service - you will understand Unilever’s purpose of making sustainable living commonplace and be passionate about helping our customers live their purpose.\nPersonal Mastery - You can keep cool under pressure and are resilient setting high standards for yourself and others. Able to work collaboratively internally and externally to get the support needed.\nConsumer Love/Agility - An obsession with understanding the local needs of consumers and operators, and a desire to find solutions that deliver for Guests, Customers and Unilever.\nBusiness Acumen - You will have an outside-in approach, focused on generating sustainable growth combined with resilience and determination to achieve targets.\nTalent Catalyst - You can galvanize the organization internally to meet the needs of your customers. You will coach and develop colleagues globally sharing your knowledge and experience.\nUnilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.\nARE YOU INTERESTED?\nPlease apply via this portal as e-mail applications will not be processed. By applying to this role, you are confirming that you have informed your Line Manager and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other positions.\nUnilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.","description_format":"text","description_chars":8337,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cosmetics & Makeup","Cleaning & Household Products","Personal Hygiene & Toiletries","Hair Care Products"],"lifecycle":[{"event":"open","at":"2026-09-29T07:34:49Z"},{"event":"close","at":"2026-11-02T22:57:22Z"},{"event":"reopen","at":"2026-11-04T11:14:07Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.541,"p_room":0.28,"age_days":40,"expected_fill_days":13,"reasons":["conf:2","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/unilever-key-account-manager-chains-cpu","json_url":"https://alion.io/job/unilever-key-account-manager-chains-cpu.json","meta":{"generated_at":"2026-11-10T04:30:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10526,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4977},"rest":"https://alion.io/mcp/rest/get_company?id=4977"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funilever-key-account-manager-chains-cpu"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funilever-key-account-manager-chains-cpu"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funilever-key-account-manager-chains-cpu"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/unilever-key-account-manager-chains-cpu\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funilever-key-account-manager-chains-cpu"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1449556}},{"tool":"search_jobs","arguments":{"company":"unilever.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1449556},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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