{"id":1646980,"url":"https://alion.io/job/uniloy-technical-parts-sales-representative","title":"Technical Parts Sales Representative","company":{"id":3854577,"name":"Uniloy","domain":"uniloy.com","url":"https://alion.io/company/uniloy","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tecumseh, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":108000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4123},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-24T15:12:25Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-11-15T04:41:52Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"Description\nJob Summary\nThe Technical Parts Sales Representative drives OEM replacement parts revenue by using mechanical and product knowledge to diagnose customer machine needs and match them to the right part, upgrade, or service solution. This is a sales role for someone who is comfortable talking shop with maintenance managers and plant technicians - reading machine documentation, understanding how equipment systems work, and translating that knowledge into accurate quotes and closed orders.\nThe role also serves as the first point of contact for aftermarket customer requests, evaluating the technical scope of each inquiry and directing non-parts opportunities (service, training, retrofits, and molds) to the right internal team - while keeping full visibility of the account through the sales cycle.\nDuties and Responsibilities\nParts Sales & Technical Consultation (Primary Function)\nSell OEM replacement parts by understanding the customer's equipment, application, and failure mode - not just processing a part number\nRead machine drawings, exploded diagrams, and parts breakdowns to identify correct components and cross-reference alternates\nPrepare accurate quotations and process orders, confirming pricing, lead times, and configurations\nUse technical judgment to recommend upgraded or alternate parts when appropriate, in line with revenue and margin targets\nDrive timely follow-up on open quotations to convert opportunities into orders\nUtilize internal systems (Epicor, MFG/PRO, and Salesforce) to research parts, machine history, and customer activity\nCustomer Request Intake & Technical Evaluation\nServe as the first point of contact for aftermarket customer requests, including phone-based technical troubleshooting\nAnalyze customer needs - mechanical symptoms, machine model, and application - to determine scope and proper path forward\nGather complete customer, machine, and application details before processing a request\nAsk the right technical questions to clarify ambiguous or incomplete requests before internal routing\nCross-Department Coordination\nRoute non-parts opportunities to the appropriate team:\nField Service - for service execution and scheduling\nTraining Department - for operator and maintenance training\nR&R (Retrofit & Rebuild) - for system upgrades and rebuilds\nMold Sales - for molds and mold-related opportunities\nMaintain communication across departments to keep customer accounts aligned and responsive\nTrack opportunities, customer interactions, and handoffs in Salesforce\nCommercial Ownership & Accuracy\nOwn quote accuracy, completeness, and margin compliance for every opportunity\nKeep part numbers, pricing, and configurations current\nEnsure quoted scope matches customer requirements and machine reality\nSupport internal teams with accurate parts data to help them quote non-parts work\nDocumentation & Process Support\nRoute requests through Parts-US and keep work properly documented in company systems\nProcess Return Material Authorizations (RMAs) in accordance with company policy\nSupport parts-related warranty claims in coordination with the service department\nAll other duties as assigned\nRequirements\nEducation and Experience\nAssociate's degree in a technical field, or equivalent hands-on mechanical experience\n1-3 years in technical/inside sales, parts sales, maintenance, machining, or a related mechanical trade\nBackground with industrial equipment, plastics machinery, hydraulics, or electromechanical systems strongly preferred - candidates from maintenance, millwright, technician, or military mechanical trades are encouraged to apply\n Knowledge, Skills and Abilities\nGenuine mechanical aptitude - comfortable reading schematics, exploded diagrams, and machine drawings\nAbility to diagnose a customer's mechanical problem over the phone and translate it into the correct part or solution\nSales-driven mindset with the discipline to follow through on quotes and close opportunities\nHigh attention to detail in quoting, order entry, and system accuracy\nStrong communication skills - able to speak credibly with plant technicians and maintenance managers\nAbility to manage multiple requests in a fast-paced environment\nWorking knowledge of ERP and CRM systems (Epicor, MFG/PRO, Salesforce) - or ability to learn quickly\nWork Environment\nOffice / Manufacturing environment. Employee may be occasionally exposed to moving equipment, mechanical parts in motion, risk of shock, and other hazards associated with a manufacturing environment such as overhead cranes, welding, machining, and painting.\nThis is an office-based position that requires walking, sitting, standing, bending, reading, seeing, hearing, speaking, concentrating, and communicating","description_format":"text","description_chars":4716,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T23:55:55Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 4 · green card filings: 1","filings_12m":4,"filings_prev_12m":4,"green_card_filings_12m":1,"median_offered_wage_usd":74500,"route":null,"cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.507,"p_room":0.28,"age_days":50,"expected_fill_days":24,"reasons":["conf:5","win:tail","crowd:junior"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/uniloy-technical-parts-sales-representative","json_url":"https://alion.io/job/uniloy-technical-parts-sales-representative.json","meta":{"generated_at":"2026-11-15T05:26:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":721,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3854577},"rest":"https://alion.io/mcp/rest/get_company?id=3854577"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funiloy-technical-parts-sales-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funiloy-technical-parts-sales-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funiloy-technical-parts-sales-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/uniloy-technical-parts-sales-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funiloy-technical-parts-sales-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1646980}},{"tool":"search_jobs","arguments":{"company":"uniloy.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1646980},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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