{"id":1977845,"url":"https://alion.io/job/uniper-it-support-analyst","title":"IT Support Analyst","company":{"id":1763931,"name":"Uniper","domain":"uniper.energy","url":"https://alion.io/company/uniper","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":130000,"period":"year","method":"role_country_seniority_unknown","sample_n":1359},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Power BI","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-11T00:43:01Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Uniper seeks an IT Support Analyst to join its North American team.\nWe are Uniper\nAt Uniper, we are proactively transforming the world of energy while at the same time ensuring security of energy supply. As an internationally operating company, we work in very diverse teams, and our corporate culture is characterized by equal opportunities, mutual appreciation, and respect. With us, you will be able to develop new business models, work on technological solutions for a modern, sustainable, and future-oriented energy supply as well as proactively help to shape changes. Interested? Then we look forward to meeting you!\nYour responsibilities\nThe IT Support Analyst will work as a member of the IT team in North America providing End User Computing, Infrastructure, and Cloud Computing support, as well as acting as a recognized subject matter expert regarding the applications used within Uniper Global Commodities North America. The candidate will be expected to interface with various groups within Uniper and manage transformational projects from inception to completion and be an integral part of the team. Customer Service is a key aspect io being successful in this role.\nFurther responsibilities may include:\nDeploy and support end user workstations, user accounts and telephony solutions\nMonitor, support, and maintain services (physical & virtual), storage and network infrastructure\nOwn technical issues to resolution and anticipate potential problems\nCreate and maintain system documentation\nLearn and support in-house and 3rd party software applications, manage relationships with vendors\nProvide technical assistance to traders and non-traders\nManage backup and patching systems for infrastructure\nManage cloud environment\nBe available for off hours and on call support work\nAlign with international groups on business objectives\nWork with automation solutions\nSome travel may be required\nExpected to be in the Houston office Tuesday, Wednesday, Thursday on a regular basis. Monday, Friday optionality to work-from-home\nApplicants must be currently authorized to work in the United States for any employer without current or future sponsorship\nYour profile\nBachelor’s or equivalent degree or higher\nExpert troubleshooting skills with desktop platforms\nExperience with Microsoft client/server technologies\nProficient with Microsoft Office Suite\nAzure and Office 365 experience\nWork with engineering teams to deploy virtual machines, storage blocks, and container services via Infrastructure as Code\nBasic scripting skills using PowerShell, Azure CLI, or Python to automate simple tasks\nA strong desire to continuously learn, as cloud platforms update their features constantly.\nBasic understanding of cloud networking concepts including Virtual Networks (VNets), subnets, Public/Private IPs, and Network Security Groups (NSGs).\nFoundation in IT Security\nTechnical skills in software development and/or Power BI would be a plus\nGood communication skills, self-starter, critical thinker, able to operate with autonomy\nYour benefits\nAt Uniper, we reward our employees with competitive compensation and comprehensive benefits for their hard work and dedication to shaping the future energy transition. You can also expect a supportive working culture that offers a wide range of creative and innovative ideas.\nWe support you in highlighting your individual potential, achieving your personal goals, and reaching your ambitions. We invite you to become part of our diverse company with international colleagues from more than 80 countries.\nOur employees are the reason for our success. You will find many benefits at the local level to help you reach your potential. Energy evolutionary wanted!\nAttention! Please apply via the button in this portal. Application documents that reach us by post will not be returned and, like those we receive by e-mail, can unfortunately not be considered!\nJob information\n\nContract type:\n At-Will \n\nWorking Hours: \n Full-Time \n\nStart Date:\nImmediate\n\nAs an employer, Uniper is committed to diversity and equal opportunities. Therefore, we encourage applications from suitably qualified individuals whose capabilities match the role requirements regardless of gender, origin, disability, age, religion, ideology, sexual identity or marital status. 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