Senior Sales Engineer

Uniphore is the Business AI company. Our sovereign, composable and secure AI platform connects enterprise data, fine-tunes AI models and deploys agentic AI across the enterprise. We empower every worker to boost productivity and help businesses grow faster, operate smarter and reduce costs. Trusted by more than 2,000 businesses globally, and recognized on the Deloitte Fast 500, Uniphore delivers on the promise of AI as a transformative force for business.

Job Description:

Uniphore, a global Business AI technology company, is seeking an experienced Senior Sales Engineer to join its high-performance Sales Engineering teamto supportits customer and strategic partners inPalo Alto, CA. As aSenior Sales Engineer, you will be a trusted technical advisor and strategic partner to our enterprise clients.You’llcollaborate closely with account executives, product management, and engineering todemonstratethe power ofUniphore’sBusiness AI Cloudplatform-helping Fortune 1000 organizations design, prototype, and deploy intelligent AI systems that drive measurable business outcomes.You’lllead the technical sales cycle from discovery to proof of concept, translating complex enterprise challenges into transformative AI solutions thatshowcaseUniphore’sinnovation, scalability, and value.

Team Charter and/or Mission: Our mission is to become trusted advisorsto theclients and partners we work with, while advocatingUniphore’sAIplatform. The sales engineeringorganization bridges ourcutting-edgeAI technologies with customer business outcomes-designing,showcasing, and delivering solutions that accelerate adoption, drive growth, and ensure customer success across industries and geographies.We will keep our client’s interestsinthe forefront while solving unique business problems harnessing the power ofUniphore’sAI platform and pre-built solutions.

Key Responsibilities

• Act as the technical lead in the sales cycle, partnering with Account Executives to drive enterprise opportunitiesfrom qualification to close.

• Have a perspective on how AI can drive value in Enterprises and understand the power of language models and agents toimpactbusiness valueacross verticals and business functions.

• Understand customer pain points indriving and implementing AI solutions.

• Deliver compelling technical presentations, demosshowcasingGenAI, Agentic AI, RAG, and LLM-based solutions.

• Build and deliver custom demos and POCs tovalidatebusiness value and technical feasibility.

• Conduct discovery sessions with key business and technical stakeholders to uncover needs, pain points, and desired outcomes.

• Translate business requirements into AI solution architecturesthat leverageUniphore’scapabilities, collaborating with product and engineering teams.

• Respond to RFPs/RFIs with detailed technical responses and solution designs.

• Advise clients on AI adoption strategies, integration withmulti-modal dataplatforms, and industry best practices.

• Contribute to a culture of technical excellence, customer obsession, and innovation.

• Build andmaintaindeep domainexpertiseinAI trends, competitor offerings, and the evolving landscape of agentic applications and enterprise AI adoption.

Skills and Qualifications

• 6+ years of experience in pre-sales, solution engineering, or technical consulting- preferably within enterpriseData andSaaS, AI, or automation platforms.

• Hands-on understanding of AI concepts: Large Language Models (LLMs), Retrieval-Augmented Generation (RAG),promptengineering,Agentic AIarchitectures, AI security and governance, and ethical AI

• Experience designing or selling AI platforms, data orchestration, or enterpriseautomationsolutions.

• Expertisein major Cloud Platforms:Demonstratedunderstanding of cloud computing principles and architecture, particularly as they relate to deploying and scaling enterprise AI/SaaS solutions (e.g., AWS, Azure, or GCP). This includes familiarity with core services likecompute, storage, networking, and serverless functions.

• SolidUnderstanding of API Integration and Security: Practical experience with designing, integrating, and securing API connections between AI platforms and underlying business applications (e.g., CRM, ERP, data warehouses). Knowledge of protocols (e.g., REST,GraphQL) and authentication mechanisms (e.g., OAuth 2.0, API keys) is essential.

• Data and Network Architecture Acumen: Ability to discuss and propose solutionsregardingdata governance, network segmentation, and enterprise security requirements when deploying cloud-native or hybrid AI solutions.

• Strong ability to explain technical concepts to both technical and non-technical stakeholders.

• Proventrack recordsupporting enterprise sales cycles and closing large deals.

• Excellent communication, presentation, and stakeholder management skillswith the ability to engage with all levels within large enterprises, from C-suite to technician.

• Strong problem-solving and storytelling skills-able to connect AI capabilities to strategic business outcomes.

• Ability to travelas neededfor client engagements.

Hiring Range: $175,000 - $240,000 OTE. Actual compensation will be determined based on factors including skills, experience, qualifications, and location.

Hiring Pay Range:

Benefits:

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference:

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit www.uniphore.com.