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Salary
$242k – $333k per year
Location
In office (Palo Alto)
Seniority
Architect · 12+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Uniphore is an enterprise artificial intelligence technology company headquartered in Palo Alto, California, and founded in 2008. The company provides a business AI platform that integrates data, knowledge, and models to automate front-office and back-office workflows using conversational AI, speech analytics, and agentic AI solutions. It serves over 2,000 businesses across more than 20 countries, focusing on large-scale deployments in industries such as financial services, healthcare, telecommunications, and retail.

Uniphore is one of the largest B2B AI-native companies-decades-proven,built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments.

Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you. We understand better than anyone how to capture voice, video and text and how to analyze all types of data.

As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

Job Description:

Reports to:Chief Product Officer

AboutUniphore

Uniphoreis one of the fastest-growing Enterprise GenAI companies-built-for-scale and designed for the enterprise. We drive business outcomes across multiple industry verticals and enable some of the largest global deployments.

AtUniphore, we are building the modern GenAI stack for the enterprise. That includes all required layers and capabilities: data, knowledge, agent model training, deployment, operationalization, and applications that act both as conduits for GenAI actions as well as sources of training data for our models.

Unlike mega-tech vendors who deal with decades of legacy code-or startups with no enterprise customer base-we are uniquely positioned to capitalize on the GenAI moment. As AI becomes more powerful, every part of the enterprise thatimpactsthe customer will be disrupted. We believe the future will run on the connective tissue between people, machines, and data: all in the service of creating the most human processes and experiences for customers and employees.

Vice President of ProductStrategy

Position Overview

We are seeking an exceptional Vice President of Product Strategy to lead our strategic product initiatives across AI, Platform, and Applications. This executive role will be instrumental in defining and executing our product vision, strategy, and go-to-market excellence while driving operational excellence across the product organization.

Key Responsibilities

Strategic Leadership

  • Define and execute comprehensive product strategy across AI capabilities, platform infrastructure, and application solutions

  • Drive portfolio optimization and investment decisions to maximize market impact and business growth

  • Partner with executive leadershipand corporate developmentto align product strategy, acquisitions, and partnerships that align withcompanyobjectivesand market opportunities

  • Lead strategic planning processes includingacquisitionstrategy, chessboard across product as well as market opportunities,roadmap development, resource allocation, and prioritization frameworks

AI & Platform Strategy

  • Develop strategic vision for AI-powered products and capabilities,identifyingopportunities for differentiation and innovation

  • Guide platform strategy to ensure scalability, extensibility, and developer experience excellence

  • Drive integration strategy across applications to deliver cohesive customer experiences

  • Monitor emerging technologies and competitive landscape to inform strategic positioning

Product Operations

  • Establish and scale product operations frameworks, processes, and best practices

  • Implement metrics and analytics systems to measure product performance and customer success

  • Drive operational excellence in product development lifecycle and cross-functional collaboration

  • Build andoptimizetools and systems for product planning, tracking, and reporting

Product Enablement & Go-to-Market

  • Partner with Product Marketing to develop compelling positioning, messaging, and launch strategies

  • Design and deliver sales enablement programs including training, tools, and competitive intelligence

  • Create customer-facing materials and resources to drive product adoption

  • Collaborate with Sales leadership to ensure field readiness and drive revenue execution

  • Establish feedback loops between market-facing teams and product development

Team Leadership & Organization Building

  • Build, mentor, and develop a high-performing product strategy and operations team

  • Foster a culture of data-driven decision making, customer obsession, and strategic thinking

  • Establish cross-functional partnerships across Product Management, Engineering, Marketing, and Sales

  • Championproductexcellence and best practices across the organization

Qualifications

Required Experience

  • 12+ years of product management or product strategy experience in B2B technology companies

  • 5+ years in senior leadership roles withdemonstratedsuccess in product strategy

  • Deepexpertisein AI/ML products, platform technologies, and enterprise applications

  • Experience building and scaling product operations functions

  • Strong background in product enablement and go-to-market execution

Technical & Business Acumen

  • Strategic thinker with ability to translate vision into actionable plans and measurable outcomes

  • Deep understanding of AI technologies, platformarchitectures, and modern application development

  • Data-driven approach withexpertisein product analytics and performance measurement

  • Excellent understanding of enterprise sales cycles and customer buying processes

Leadership & Communication

  • Exceptional executive presence with ability to influence and drive alignment across all organizational levels

  • Outstanding communication skills with ability to articulate complex strategies simply and compellingly

  • Proven ability to build, lead, and inspire high-performing teams

  • Strong cross-functional collaboration and relationship building skills

  • Experience presenting to board of directors and executive stakeholders

PreferredQualifications

  • Depth in AIin the areaofInterference,LLM, and depth inData

  • Experience in building API/developer ecosystems and platform strategies

  • Knowledge of specific industry verticals relevant to our business

  • International partnership experience and global market understanding

  • Track recordof successful M&A integration or joint venture management

  • Experience with emerging partnership models (marketplace, embedded partnerships,etc.)

  • MBA or advanced degree in related field

  • Experience at high-growth technology companies or leading technology firms

  • Background in management consulting or corporate strategy

  • Prior experience in product marketing or sales leadership roles

Why JoinUniphore

  • Opportunity to define and lead the next generation of real-time AI applications at an enterprise scale.

  • Work with some of the most advanced GenAI technologies in the world. A collaborative, innovative culture that values creativity, experimentation, and customer success.

  • Competitive compensation, benefits, and global growth opportunities.

Hiring Range:

$242,400 - $333,300 - for Primary Location of USA - CA - Palo Alto

The specific rate will depend on the successful candidate's qualifications and prior experience.

In addition to competitive base pay, this position also includes an annual incentive opportunity based on target achievement, pre-IPO stock options, benefits including medical, dental, vision, 401(k) with a match, and more, plus generous paid time off, paid holidays, paid day off for your birthday and other paid leave policies to support employees through all phases of life.

Location preference:

USA - CA - Palo Alto

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.

For more information on how Uniphore uses AI to unify-and humanize-every enterprise experience, please visit www.uniphore.com.

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