{"id":4276506,"url":"https://alion.io/job/unique-personnel-operations-manager-2","title":"Operations Manager","company":{"id":4497266,"name":"Unique Personnel","domain":null,"url":"https://alion.io/company/unique-personnel","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rustenburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-06T10:40:03Z","employer_posted_date":null,"last_verified_at":"2026-11-06T10:40:03Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"Unique Personnel boasts over 50 years (established in 1970) of personnel and staffing experience, so it's not surprising that even though our main focus has been providing on South African Staffing Solutions, we now recruit internationally for over 5000 clients\nDuties & Responsibilities\nPurpose of the job\n\nTo lead and oversee the entire Transport and Logistics operations by:\n\nDriving operational discipline, efficiency, profitability, compliance, and service excellence\n\nThe Operations Manager will serve as the company’s operational subject matter expert, providing strong hands-on leadership and technical oversight across all business operational functions.\n\nThe role requires a highly experienced operational leader capable of interrogating operational performance, identifying inefficiencies holding operational teams accountable, and implementing practical operational improvements that enhance productivity, reduce costs, and strengthen operational sustainability to achieve budgeted results and other financial criteria including PBIT, NWC (Net Working Capital).\n\nImplement and monitor all operational activities to ensure compliance with operational protocols, legal, health, safety and other regulatory requirements which govern the business operations.\n\nEnsure all business sub-systems are well coordinated, Operations, Marketing and Administration.\n\nEnsure optimisation and alignment of all resources, systems and processes.\n\nEnsure accuracy, completeness and authorisation of the summary wage sheet.\n\nImplement the performance management process, learning and development process, succession process and recruitment process to ensure continuous improvement in performance and relevant career progression.\n\nEnsure the adherence to transformation plans through active involvement and adherence to the recruitment, promotion and succession processes and action plans.\n\nPrepare for disciplinary enquiries and grievances and ensure consistent application in line with company processes and procedures through the involvement of HR.\n\nCreate, monitor and maintain a work environment conducive to embracing diversity, open communication, fairness and consistency.\n\nPro-active involvement in issues that could have an impact on employee morale, retention and performance.\n\nImplement and ensuring effective employee engagement and communication on a continuous basis.\n\nEnsure document control process and template.\n\nActively leading by example regarding behavioural actions and ensure that the company values are adhered to. Monitor and facilitate correction of behaviour of subordinates.\n\nInstil, monitor, and enforce a culture of risk awareness that will support action plan activities to ensure the elimination of risks.\n\nEnsure the implementation of and adherence to risk protocols.\n\nFacilitating continuous performance improvement against operational key performance indicators through continuous alignment of actual performance to targets through the formal performance management process and meetings. Implementing and facilitating innovative action steps to address underperformance against KPI’s.\n\nEnsuring customer satisfaction through adherence to delivery plans, establishment of sound relationships with clients on operational level and overall achievement of agreed service level.\n\nSupport local corporate social investment projects in line with company plans and policies.\n\nKey Responsibilities:\n\nBusiness Operational Leadership & Strategy \n\nOperations Management & Operational Excellence \n\nFinancial & Commercial Management \n\nGovernance, Risk & Compliance Management \n\nOperational Systems & Continuous Improvement \n\nDevelop and execute the Business operational strategy aligned to the organisation’s strategic objectives. \n\nProvide leadership and direction to Fleet Managers/Controllers and operational leadership teams across the business. \n\nEnsure operational teams are managed with strong accountability, operational discipline, and performance focus. \n\nContinuously interrogate operational performance, workflows, productivity, fleet utilisation, downtime, and operational costs.\n\nOversee operational budgets, expenditure, profitability, and cost management. \n\nEnsure the operation runs within approved budgets and financial targets.\n\nDrive cost optimisation initiatives while maintaining operational efficiency and service quality.\n\nEnsure operational compliance with all legislative, regulatory, contractual, and internal governance requirements.\n\nOversee the business operational risk management frameworks and mitigation strategies.\n\nEnsure compliance with SHEQ, ISO, RTMS, and other certification standards.\n\nDrive operational efficiency through process optimisation and system improvements.\n\nLead the implementation and enhancement of operational systems, technologies, and reporting tools.\n\nIdentify opportunities for automation, innovation, and operational modernisation.\n\nLead and develop high-performing operational leadership teams.\n\nDrive leadership accountability, succession planning, and talent development within operations.\n\nPromote a culture aligned to the business values and operational excellence.\n\nDesired Experience & Qualification\nMinimum requirements:\n\nMatric / Grade 12.\n\nRelevant tertiary qualification in transportation/logistics/business management.\n\nMinimum 5–10 years operational leadership experience within Transport and Logistics with exposure to Mining, FMCG, Building and Construction logistics\n\nMinimum 5 years senior operations experience Proven experience\n\nIntermediate to Advanced Computer literacy level (Microsoft Excel, Word, Power Point and Outlook).\n\nKnowledge of the NBCRFLI main agreement and South African Labour Relations Frameworks.\n\nKnowledge of the balanced scorecards process, IDPs, workforce planning, project management process, ISO and RTMS system and audits and commercial contracting.\n\nDriver’s license, own personal vehicle.\n\nAble to work reasonable overtime as per operational requirements.\n\nAble to work under pressure.\n\nAble to handle and resolve conflict.\n\nAttention to detail.\n\nHigh level of energy (self-starter).","description_format":"text","description_chars":6104,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Consumer Goods"],"lifecycle":[{"event":"open","at":"2026-11-13T18:59:50Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely 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