{"id":522169,"url":"https://alion.io/job/unisys-corporation-dss-resident-engineer-it-engineer","title":"DSS Resident Engineer - (IT Engineer)","company":{"id":6839,"name":"Unisys","domain":"unisys.com","url":"https://alion.io/company/unisys","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":79,"ghost_share":0,"stale_share":0.848,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Johor Bahru, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":611},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"ServiceNow","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-02T00:00:00Z","employer_posted_date":"2026-09-02","last_verified_at":"2026-10-19T20:46:08Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"What success looks like in this role:\nWe’re seeking a hands-on Campus IT Engineer to provide on-site support for one of our valued clients - a world-leading company renowned for engineering high-performance household appliances.\nIn this role, you’ll be the trusted IT partner on campus, ensuring smooth day-to-day operations, resolving technical challenges, and keeping systems and meeting spaces running seamlessly.\nKey Responsibilities\nEnd-User Support\nProvide deskside support for critical and high-priority users\nTroubleshoot and resolve hardware, software, and OS issues across Windows, macOS (Apple products) , and Linux\nAssist with onboarding by setting up equipment and accounts for new employees\nHardware & Asset Management\nAssemble and configure workstations (PCs, laptops, monitors)\nPerform physical repairs (RAM, SSD, battery replacements)\nManage IT asset inventory and stock levels\nSet up and maintain office peripherals (printers, docking stations, monitors, etc.)\nAV & Meeting Room Technology\nSupport and troubleshoot meeting room audio-visual equipment, including Crestron systems\nTools & Compliance\nUse JAMF, Intune, and ServiceNow for device management and ticketing\nFollow company security policies and IT procedures\nYou will be successful in this role if you have:\nQualifications\nRequired\nHigh school diploma, GED, or equivalent\n4-6 years of hands-on IT support experience\nStrong troubleshooting skills across Windows, macOS, and Linux\nExperience with hardware repairs and workstation setup\nFamiliarity with endpoint management tools (JAMF, Intune) and ticketing systems (ServiceNow)\nNice to Have\nTechnical certification or Associate Degree in IT or related field\nExperience with AV/Crestron equipment\nOther Requirements\nBased in or willing to commute to Senai, Johor\nAvailability for occasional after-hours support when required\nUnisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.\nThis commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at  or alternatively Toll Free: 888-560-1782 (Prompt 4). 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