{"id":1159596,"url":"https://alion.io/job/unisys-corporation-field-engineer-for-enterprise-and-high-end-storage-hes","title":"Field Engineer for Enterprise and High-End Storage (HES)","company":{"id":6839,"name":"Unisys Corporation","domain":"unisys.com","url":"https://alion.io/company/unisys","size_band":"5000+","is_staffing_agency":true,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":49,"ghost_share":0,"stale_share":0.959,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bogotá, Colombia"],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":76000,"max_usd":194000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":295},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-23T23:05:56Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T17:30:13Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"What success looks like in this role:\nServe as Field Engineer for Enterprise and High-End Storage (HES) environments, supporting complex infrastructure across the company’s product and service portfolio.\nPerform break/fix diagnostics and repair for enterprise servers, storage platforms, and related infrastructure, ensuring service restoration and SLA compliance.\nExecute installations and implementations of enterprise hardware and storage solutions, including configuration, validation, and post-installation stabilization.\nProvide technical support for critical service events (Sev 1 / priority calls), ensuring rapid troubleshooting, escalation coordination, and service recovery.\nDeliver technical support to strategic enterprise and hyperscale customers, including Unilever, Henkel, Pure Storage, Amazon, BT, Quantum, and Internal Systems, ensuring operational continuity and high service standards.\nProvide on-site and remote support across Bogotá, the Sabana industrial perimeter, and nationwide locations, including remote regions requiring extended travel.\nUse advanced diagnostic tools and technical expertise to resolve complex issues involving servers, storage, operating systems, and related infrastructure.\nCollaborate with engineering teams, technical support, and vendors to resolve escalated incidents and complex technical challenges.\nProvide backup coverage during Field Engineer vacations for key client accounts and operational commitments.\nMaintain accurate service documentation and ticket closure, ensuring compliance with operational procedures and service delivery standards.\nMaintain required technical certifications and continuously update product knowledge across supported enterprise platforms and technologies.\nYou will be successful in this role if you have:\nHigh School Diploma or GED required\nMay require technical certification or Associate Degree\nGenerally, 4-6 years’ experience in area of responsibility\nUnisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.\nThis commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at  or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.","description_format":"text","description_chars":2982,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-23T23:05:56Z"}],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.379,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:0","agency","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/unisys-corporation-field-engineer-for-enterprise-and-high-end-storage-hes","json_url":"https://alion.io/job/unisys-corporation-field-engineer-for-enterprise-and-high-end-storage-hes.json","meta":{"generated_at":"2026-09-24T19:26:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}