{"id":3010346,"url":"https://alion.io/job/unisys-it-support-engineer","title":"IT Support Engineer","company":{"id":6839,"name":"Unisys","domain":"unisys.com","url":"https://alion.io/company/unisys","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":71,"ghost_share":0,"stale_share":0.845,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T15:13:37Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-21T20:38:17Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"What success looks like in this role:\nJob Title: IT Support Engineer\nLocation: Mumbai\nWho we are:\nUnisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys’ offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets.For more information, visit www.unisys.com.\nOur Vision: Enhancing people’s lives through secure, reliable advanced technology.\nOur Core Beliefs:\nCuriosity: We embrace the unknown and continuous learning.\nCreativity: We look past routine ways of doing things.\nClient-Centricity: Our clients’ success is our success.\nIntegrity: We act ethically and honestly.\nPosition Overview:\nInstalls, repairs and provides technical maintenance for product and component hardware and software, mainly on customer premises. Ensures systems operate as designed and are maintained and/or upgraded per requirements. Works collaboratively with technical colleagues to ensure customers receive timely, effective and seamless service. Schedules services, completes all required administration and works with customers to ensure satisfaction with service delivery and understanding of product functionality.\nKey Responsibilities/Outcomes\nServes as Field Engineer for specific clients and/or for specific products and applications, including tech kiosks / desks. \nProvides software, hardware and networking support for desktops, laptops, servers, network devices, AV rooms and other networked devices.\nInstalls and maintains PCs and associated software, networks, servers, peripherals and other networked devices.\nSupports network products from both operational and maintenance perspectives, including preventative maintenance activities. \nPerforms installs, moves, adds and changes as required. \nTests and certifies PCs, networks, servers and client approved applications. \nProvides follow-up on problems or escalations. \nMaintains a high degree of professionalism in actions, demeanor and dress. \nMeets SLA requirements and ensures client satisfaction in all interactions.\n#LI-RB1\nYou will be successful in this role if you have:\nHigh School Diploma or GED requiredMay require technical certification or Associate Degree\nGenerally, 1-2years’ experience in area of responsibility\nUnisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.\nLocal employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.\nIf you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at . 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