{"id":2461272,"url":"https://alion.io/job/unisys-on-site-service-engineer-data-center-server-hardware","title":"On-Site Service Engineer - Data Center/ Server Hardware","company":{"id":6839,"name":"Unisys","domain":"unisys.com","url":"https://alion.io/company/unisys","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":75,"ghost_share":0,"stale_share":0.893,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Hardware","role_family":"Hardware","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Windsor, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":91000,"max_usd":176000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":664},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false}],"status":"live","first_seen_at":"2026-10-13T17:27:28Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-03T02:50:14Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"What success looks like in this role:\nUnisys Corporation is seeking an experienced On-Site Service Engineer (OSE) to provide hands-on support for enterprise data center servers and hardware environments, including next-generation AI infrastructure.\nThis is a hands-on server hardware and break/fix role. The successful candidate will have direct experience diagnosing, repairing, replacing, and maintaining enterprise server hardware in a data center, field service, or customer-facing environment.\nPrior AI experience is not required. Strong experience with enterprise servers and data center hardware is the priority.\nWhat You’ll Do\nProvide on-site technical support for Dell PowerEdge and other enterprise server hardware\nDiagnose and resolve server hardware failures and system issues to minimize customer downtime\nPerform hands-on hardware installation, removal, replacement, and repair, including:Memory/DIMMs\nCPUs/processors\nPower supplies\nFans and cooling components\nHard drives/SSDs\nRAID/HBA components\nNICs and other PCIe components\nGPUs and accelerator hardware\nMotherboards/system boards and other server components\n\nPerform rack-and-stack, server installation, cabling, component swaps, and hardware configuration\nTroubleshoot issues involving server hardware, BIOS/firmware, operating systems, and hardware diagnostics\nPerform firmware and BIOS updates and utilize server management tools such as Dell iDRAC or comparable platforms\nExecute both reactive break/fix and preventive maintenance following established procedures\nTroubleshoot and isolate hardware failures using documented diagnostic procedures and technical resources\nWork directly with customers and internal technical teams during service events to communicate status, troubleshoot issues, and drive resolution\nAccurately document service activities, hardware replacements, troubleshooting steps, and resolution details\nEscalate complex technical issues when appropriate\nParticipate in on-call rotations and provide extended coverage as required\nYou will be successful in this role if you have:\nWhat You Bring - Required\n3+ years of hands-on experience supporting enterprise servers, data center hardware, or similar infrastructure\nDirect, hands-on experience physically working on server hardware - installing, removing, diagnosing, repairing, or replacing server components\nExperience troubleshooting and replacing components such as memory, CPUs, power supplies, storage, RAID/HBA, NICs, fans/cooling systems, PCIe components, or GPUs\nExperience working with rack-mounted enterprise servers in a data center, field service, or customer environment\nStrong understanding of server hardware architecture and troubleshooting methodology\nExperience with hardware diagnostics, BIOS/firmware, and server management tools\nFamiliarity with Linux or similar operating systems\nStrong troubleshooting and problem-solving skills with the ability to independently diagnose hardware issues\nComfortable working independently in a customer-facing environment\nAbility to clearly communicate technical issues and resolutions to customers and internal teams\nAbility to lift up to 50 lbs., travel to customer sites, and support flexible/on-call schedules\nPreferred Qualifications\nExperience supporting Dell PowerEdge servers\nDell or other enterprise hardware certifications\nExperience with iDRAC, iLO, or comparable server management platforms\nExperience supporting GPU/AI server infrastructure\nExperience with data center operations, rack/stack, structured cabling, or server deployment\nAssociate’s or Bachelor’s degree in IT, Computer Science, or a related field\nImportant Note\nAI infrastructure experience is not required. Candidates with strong enterprise server and data center hardware experience who are willing to learn emerging AI platforms are encouraged to apply.\nThis role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.\nUnisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.\nThis commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at  or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.","description_format":"text","description_chars":5095,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Infrastructure & Networking Services","IT Help Desk & Service Desk","IT Consulting & Digital Transformation","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-13T17:27:28Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 41 · green card filings: 4","filings_12m":41,"filings_prev_12m":47,"green_card_filings_12m":4,"median_offered_wage_usd":136611,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.6,"p_room":0.9,"age_days":19,"expected_fill_days":29,"reasons":["conf:6","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/unisys-on-site-service-engineer-data-center-server-hardware","json_url":"https://alion.io/job/unisys-on-site-service-engineer-data-center-server-hardware.json","meta":{"generated_at":"2026-11-03T03:22:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4508,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6839},"rest":"https://alion.io/mcp/rest/get_company?id=6839"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funisys-on-site-service-engineer-data-center-server-hardware"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funisys-on-site-service-engineer-data-center-server-hardware"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funisys-on-site-service-engineer-data-center-server-hardware"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/unisys-on-site-service-engineer-data-center-server-hardware\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funisys-on-site-service-engineer-data-center-server-hardware"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2461272}},{"tool":"search_jobs","arguments":{"company":"unisys.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2461272},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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