{"id":3816767,"url":"https://alion.io/job/unisys-sd-supervisor-german-speaking","title":"SD - Supervisor, German-speaking","company":{"id":6839,"name":"Unisys","domain":"unisys.com","url":"https://alion.io/company/unisys","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":80,"ghost_share":0,"stale_share":0.863,"repost_share":0.013,"time_to_fill_p50_days":30,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false}],"status":"live","first_seen_at":"2026-11-05T16:22:47Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-09T19:17:00Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"What success looks like in this role:\n• Supervises the efforts of Service Desk teams within an assigned region.Directs Service Desk team members in their day-to-day activities by serving as an escalation point for issues referred to by Service Desk team members, clients or other teams.\nMentors and trains Service Desk team members to build new skills.\nBuilds collaboration within the team and with outside support teams.\nMonitors Service Desk tickets and calls, identifying trends and issues that require more in-depth analysis.\n• Ensures team meets or exceeds agreed up SLAs.\nYou will be successful in this role if you have:\nBA/BS degree and 2-4 years’ relevant experience OR equivalent combination of education and relevant experience \nPrior management experience not required but may have informally led teams\nFluency in German (C1/C2 level) is required\nWhat do we offer?\nAfter the training periodfull remote opportunity - during the training period day time 5 days/week in the office\n\nMonthly gross 44.200 HUF cafeteria - regardless of your weekly working hours\nFixed extra language allowance\nAdditional shift bonuses\nPrivate Health Insurance - Premium Package provided for all Unisys associates after 6 months of tenure \nHome office allowance\nLast and foremost, a great team, as well as a lot of learning and training opportunities\nUnisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.\nThis commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at  or alternatively Toll Free: 888-560-1782 (Prompt 4). 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