{"id":3318327,"url":"https://alion.io/job/unisys-sr-tech-field-eng-3","title":"Sr Tech Field Eng","company":{"id":6839,"name":"Unisys","domain":"unisys.com","url":"https://alion.io/company/unisys","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":76,"ghost_share":0,"stale_share":0.868,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canberra, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":97000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-15T00:00:00Z","employer_posted_date":"2026-09-15","last_verified_at":"2026-10-30T20:21:09Z","board_verified":true,"closed_at":null,"days_open":45,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":45},"description":"What success looks like in this role:\nWe are seeking a Sr Tech Field Engineer to join our team and provide expert onsite technical support to large and complex client environments across Australia. This is an exciting opportunity for a hands-on professional who thrives in customer-facing roles and enjoys working with a wide range of technologies.\nWhat You'll Do\nAs a Field Engineer, you will play a critical role in ensuring our clients' systems and infrastructure operate at peak performance. Your responsibilities will include:\nInstalling, repairing, and maintaining hardware and software solutions at client sites\n\nPerforming server and storage break-fix support, troubleshooting, and preventive maintenance\n\nManaging onsite service activities from start to finish, ensuring timely resolution of technical issues\n\nConducting installations, upgrades, and system maintenance in customer environments\n\nUtilizing advanced diagnostic tools and technical expertise to resolve complex technical challenges\n\nProviding technical guidance and support to fellow engineers and team members\n\nIdentifying recurring issues and recommending process and service improvements\n\nMaintaining accurate documentation, reporting, and service records\n\nBuilding strong customer relationships through exceptional service delivery and communication\n\nYou will be successful in this role if you have:\nMinimum 2 years of hands-on experience in Field Engineering, Desktop Support, Infrastructure Support, or a related technical role\nExperience with hardware maintenance, installations, troubleshooting, and customer-facing technical support\nStrong problem-solving and analytical skills\nAbility to work independently while collaborating effectively with a broader technical team\nExcellent communication and customer service skills\nTechnical certification or Associate Degree preferred\nMandatory Requirements:\nAustralian Citizenship\nActive Australian Security Clearance (Baseline or NV1) is required\nUnisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.\nLocal employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.\nIf you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at . 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