{"id":3457285,"url":"https://alion.io/job/unit4-cloud-access-administrator","title":"Cloud Access Administrator","company":{"id":1916,"name":"Unit4","domain":"unit4.com","url":"https://alion.io/company/unit4","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":["PT"],"hiring_countries_total":1,"salary":{"min":32554,"max":38052,"currency":"EUR","period":"year","gross":null,"usd_annual":42509},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"AWS","optional":false},{"name":"IAM","optional":false},{"name":"Incident Management","optional":false},{"name":"ITSM","optional":false},{"name":"Least Privilege","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Service Desk","optional":false},{"name":"ServiceNow","optional":false},{"name":"Windows Server","optional":false},{"name":"Azure","optional":true},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-10-29T11:24:46Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-30T21:39:45Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Meet Unit4. With over 40 years of heritage, we’re an agile, fast growing, Cloud company that is on a mission to redefine Enterprise Resource Planning (ERP) for mid-market people-centric organisations.\nWith our innovative, self-driving, adaptive and intuitive software, our customers can spend more time on meaningful high-value work.\nAt the heart of what we do lies a simple yet profound purpose: Improve how people work by focusing on what truly matters. - A powerful statement that enables different priorities for different people.\nWe’re shaping how work should feel, and we empower our people by providing them with the right tools to achieve the autonomy they need - it's what makes us unique.\nWho we are\nWe are a people-first community that nurtures all the areas that surround your working experience. With us, you’ll be surrounded by a high-performance team that supports your authentic self and celebrates your uniqueness.\nWe believe that ‘How work should feel’ is an evolving statement. Work goes beyond tasks and everyday responsibilities it’s about feeling valued, empowered, promoted, impactful, seen, and appreciated.\nWe are reimagining how work makes people feel.\n About the Role\nThe Cloud Access Administrator is a key operational role focused on day-to-day identity lifecycle administration, access operations, and security support. The position is similar in nature to a technical service desk or provisioning role, but without direct phone support, and with a strong emphasis on technical execution, case handling, documentation, and operational accuracy.\nThis role acts as an important interface between Security, Cloud Operations, Engineering, Sales Operations, and Support teams, ensuring that identity and access services are delivered, maintained, and administered correctly according to defined security policies and service descriptions.\nGovernance, Policy, and Compliance: Support the maintenance of IAM policies, standards, and controls to ensure alignment with corporate requirements and regulatory compliance, while assisting with internal audits.\n\nIdentity Lifecycle Management: Manage end-to-end identity lifecycle processes (Joiners, Movers, Leavers), user provisioning, account maintenance, and access requests via ServiceNow or similar ITSM ticketing system.\n\nAdvanced Access Controls: Implement and manage core capabilities including Role-Based Access Control (RBAC), Privileged Access Management (PAM), Identity Governance, and Access Reviews.\n\nSecurity Monitoring and Incident Response: Monitor IAM solutions, investigate security events, execute corrective actions, and collaborate with the other departments to ensure controls are strictly followed.\n\nTroubleshooting and Issue Resolution: Troubleshoot, resolve, and escalate identity and access-related issues while maintaining accurate IAM records and documentation.\n\nOrder Support: Work with sales order forms, service requests, and operational handovers from Sales or Delivery teams.\n\n Technical & Operational Skills:\nPrevious experience in IT operations, or service desk-type roles.\n\nDemonstrated experience supporting core IAM technologies and platforms (Microsoft Active Directory, Microsoft Entra ID, AWS IAM)\n\nHands-on experience managing Active Directory and Windows Server environments, including Domain Controller maintenance, Group Policy Objects (GPOs), organizational unit (OU) structures, and user/computer object lifecycles.\n\nUnderstanding Privileged Access Management (PAM), Role-Based Access Control (RBAC), Just-In-Time (JIT) access, and Principle of Least Privilege (PoLP).\n\nHands-on experience working with ServiceNow (or similar ITSM tools) for Case, Request, Problem and Incident management.\n\nAbility to perform standard technical fixes and administrative tasks by following documented procedures and runbooks with strong process discipline and attention to detail.\n\nReporting & Data Handling:\nGood knowledge of Microsoft Excel, including working with reports, structured data, and basic analysis.\n\nDemonstrated ability to synthesize complex identity data into clear, structured reporting views designed for stakeholders.\n\nCompetence in generating and maintaining identity and access logs, user provisioning reports, and historical access records to satisfy internal risk controls and external regulatory mandates.\n\nProficiency in scripting languages (such as PowerShell or Python) to automate user provisioning, audit log retrieval, and identity lifecycle workflows.\n\nDocumentation & Communication:\nProven track record of maintaining accurate records of access requests, administrative privilege changes, and system configurations to satisfy internal and external audit standards.\n\nDemonstrated ability to provide transparent instructions, training materials, and escalation paths for end-users and IT teams navigating identity, access management, and ticketing workflows.\n\nProven experience creating, updating, and maintaining comprehensive IAM governance frameworks, operating procedures, technical standards, and policy documentation to align with evolving regulatory requirements\n\nClear and professional written communication skills (English required).\n\nNice to Have:\nProficiency navigating the Azure Portal to configure cloud identities, manage tenant settings, assign Azure RBAC roles, and implement security policies.\n\nFamiliarity with configuring single sign-on (SSO) and multi-factor authentication (MFA) protocols like SAML, OIDC, and OAuth across enterprise applications.\n\nProven stakeholder management skills across technology, risk, audit, and control teams, paired with strong cross-functional problem-solving abilities.\n\nExperience building Power BI dashboards to visualize IAM metrics, access trends, and provisioning bottlenecks for leadership and security stakeholders.\n\n What we offer\na culture built on trust and accountability - giving you the freedom and autonomy to be successful and make an impact\n\nbalance - with our Flexible Leave Paid Time Off policy, remote working opportunities, Global Wellbeing Days, and other great benefits\n\ngrowth opportunities - we provide the tools and guidance required so that you can focus on what really matters to you and so, ultimately, you can achieve your best work\n\ntalented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry\n\na commitment to sustainability - with initiatives such as our Environmental, Social, and Governance strategy and Act4Good programme\n\na safe and inclusive working environment - supported by our Employee Resource Groups, which are open to all.\n\nOur commitment to equity\nUnit4 is committed to ensuring equal opportunity for everyone. We make our hiring decisions solely based on skills, qualifications, and our current business needs. We know that diversity brings fresh perspectives, ideas, and solutions to our company. This is the essence of our culture. We also welcome and encourage people who are pregnant and/or parents-to-be to apply. If you would like to know more about our commitment to diversity, visit our blogs:\nOur focus to DEI remains central to who we are\n\nInclusive hiring at Unit4: Building equal opportunities for all\n\nBackground check\nThis role may require security clearance required for customer projects and access to sensitive (customer) data. That means that after you have accepted our offer, we could ask for background checks. Subject to applicable local laws, such security checks may require disclosure of personal information including criminal record declaration, right to work, personal identification and work history. No worries - we'll handle it according to local privacy laws and keep your information safe. Questions? Feel free to reach out!\nSalary range: 32,554 - 38,052 EUR","description_format":"text","description_chars":7782,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Equity"],"hiring_locations":[{"name":"Portugal","iso":"PT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["ERP & Business Management Software"],"lifecycle":[{"event":"open","at":"2026-10-29T12:44:41Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":28,"reasons":["conf:3","velocity","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":42509,"is_top_pay":false},"html_url":"https://alion.io/job/unit4-cloud-access-administrator","json_url":"https://alion.io/job/unit4-cloud-access-administrator.json","meta":{"generated_at":"2026-10-30T23:04:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14173,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1916},"rest":"https://alion.io/mcp/rest/get_company?id=1916"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funit4-cloud-access-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funit4-cloud-access-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funit4-cloud-access-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/unit4-cloud-access-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funit4-cloud-access-administrator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3457285}},{"tool":"search_jobs","arguments":{"company":"unit4.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3457285},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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