{"id":3011156,"url":"https://alion.io/job/unit4-global-talent-acquisition-operations-manager","title":"Global Talent Acquisition Operations Manager","company":{"id":1916,"name":"Unit4","domain":"unit4.com","url":"https://alion.io/company/unit4","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisbon, Portugal"],"countries":["PT"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T12:55:04Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-27T11:43:12Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Meet Unit4. We’re a fast-paced growth cloud company, changing the game in ERP for mid-market people-centric organizations. We’re on a mission to turn 40 years of conventional legacy ERP software on its head and re-write the industry.\nWe are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.\n The Talent Acquisition Operations plays a critical role in both delivering and evolving the global Talent Acquisition (TA) operating model.\nThe role ensures strong day-to-day operational performance across core TA activities, while leading the transformation of how recruitment operates, shifting from traditional, process-driven approaches to more flexible, outcome-led and AI-enabled ways of working.\nThis is a dual-focus role:\nOwning and maintaining operational excellence today\nDesigning and implementing the future TA model for tomorrow\nWhile rooted in strong operational delivery, this role provides the opportunity to shape the future of Talent Acquisition by designing systems, programmes, and experiences that enable scale, efficiency, and impact in an increasingly AI-driven environment.\nKey Responsibilities\nTA Operations Delivery & Ownership\nOwn the day-to-day execution and performance of TA operations globally\nEnsure processes are consistently followed, understood, and effective in practice\nAct as the central point of accountability for operational quality, consistency, and delivery\nIdentify and resolve operational issues, bottlenecks, and inconsistencies in real time\nSupport recruiters and hiring managers in enabling and implementing processes effectively\nTA Operations & Process Excellence\nDesign, optimise, and continuously improve end-to-end TA processes globally\nStandardise workflows to ensure consistency, clarity, and high-quality delivery\nDevelop and maintain playbooks, SOPs, and guidance materials for recruiters and hiring managers\nDrive operational efficiency across the hiring lifecycle, from job creation through to offer and onboarding handover\nPartner with cross-functional teams to reduce friction and improve overall process effectiveness\nSystem Governance & Data Integrity\nAct as the operational owner of TA systems, ensuring effective configuration, access, and usage\nMonitor and improve data accuracy, process compliance, and reporting quality\nBuild reporting frameworks and dashboards to track pipeline health, hiring performance, and operational efficiency\nIdentify system gaps and support the research, identification, and implementation of enhancements and new tools\nFuture-State TA Design & Transformation\nRedefine the recruitment model, moving from linear, process-driven hiring to flexible, outcome-led approaches\nChallenge legacy processes and introduce new ways of working aligned to business transformation\nDesign and evolve the TA operating model, including roles, team structures, and ways of collaborating with stakeholders\nExplore innovative approaches such as integrated or pod-based models to improve delivery and responsiveness\nAI & Digital Enablement\nLead the integration of AI tools and capabilities across the TA lifecycle, enhancing sourcing, screening, assessment, and workflow design\nEvaluate and prioritise AI use cases that improve efficiency, quality of hire, and candidate experience\nEnsure responsible and compliant use of AI, aligned to regulatory requirements and internal governance (e.g. bias, transparency, candidate consent)\nPartner with PX, IT, Legal, and Data teams to implement AI-enabled solutions\nBuild AI literacy across the TA function, enabling recruiters and stakeholders to adopt new tools confidently\nContinuously monitor emerging trends and assess their relevance for TA\nProgramme & Initiative Leadership\nLead global TA programmes end-to-end, from concept through to delivery and adoption\nManage a portfolio of initiatives focused on improving hiring outcomes and operational maturity\nOwn and evolve strategic programmes such as:Early careers and internship programmes\nTalent pipelining and nurture strategies\nCandidate engagement and experience initiatives\n\nShift TA from reactive hiring to proactive, relationship-led talent strategies\nCandidate & Hiring Manager Experience\nDesign and continuously improve the end-to-end hiring experience\nDevelop tools, training, and guidance to support hiring manager effectiveness\nAnalyse feedback and data to identify improvement opportunities\nEnsure a consistent, high-quality experience across regions and functions\nChange Management & Adoption\nLead adoption of new processes, tools, and ways of working across TA\nDrive mindset shifts from process-following to problem-solving\nAct as a bridge between strategy and execution, translating vision into practical delivery\nDeliver effective communication, training, and engagement to support change\nOperational Excellence & Governance\nEnsure compliance with governance standards, including salary benchmarking and approvals\nMaintain high standards of system usage, data integrity, and process hygiene\nEnsure roles are accurately created, approved, and advertised\nOwn the consistency and quality of the candidate and hiring manager experience\nThese are core accountabilities of the role and remain critical as the function evolves and adopts new tools and AI-enabled approaches.\nExperience\nStrong experience across end-to-end Talent Acquisition in a global environment\nTrack record of leading operational improvements, programmes, or transformation initiatives\nExperience working with ATS platforms, reporting tools, and data-driven decision making\nExposure to AI, automation, or digital transformation initiatives within TA or HR\nProven ability to influence and partner with senior stakeholders\nCapabilities\nStrong systems thinking with the ability to design and improve end-to-end processes\nAbility to balance hands-on operational delivery with longer-term strategic thinking\nProgramme leadership across multiple, evolving initiatives\nAbility to challenge established ways of working and think non-linearly\nComfort operating in ambiguity and shaping undefined problems\nStrong analytical skills, with the ability to translate data into actionable insights\nCuriosity and capability to adopt and apply AI tools in practical, business-relevant ways\nBehavioural Profile\nCurious, experimental, and future-focused\nProactive in redefining how work gets done\nComfortable navigating change and driving transformation\nStrong communicator, able to align and influence across teams\nCollaborative and outcomes-oriented\nScope & Impact\nHigh visibility role with exposure to senior stakeholders across the business\nCentral to Talent Acquisition and wider organisational transformation initiatives\nOpportunity to shape how hiring operates in a scaling, technology-led organisation\nWorks closely with TA leadership, PX, IT, and business leaders globally\nRole Evolution\nThis role is designed to evolve over time.\nThe initial focus balances hands-on operational ownership with identifying opportunities to improve and simplify how recruitment works. Over time, the role will increasingly focus on:\nRedesigning processes and systems\nLeading transformation initiatives\nEmbedding AI and new ways of working\nThis progression ensures continuity of delivery while enabling long-term transformation.\nWhy This Role\nThis is an opportunity to move beyond traditional recruitment operations and play a key role in shaping how hiring works in a modern, AI-enabled organisation.\nYou will help define the future of Talent Acquisition, building scalable systems, embedding intelligent technologies, designing new ways of working, and delivering meaningful impact across the business.\n Join Unit4 and you’ll be part of one of the most exciting journeys in the cloud software space today. We’re a fast-paced and high-growth people-centric cloud player offering a host of benefits & development opportunities for individuals serious about their career\nA culture built on trust. That’s why we offer our people an uncapped time off policy and remote working opportunities. We focus on results, not how many days you work or where that work takes place\nWork, learn & be inspired by some of the best talents in the software space\nWhole host of great benefits & perks\nTalent program for high performers. Each year we provide a platform for high-potential talent to accelerate their careers!\nCommitted to corporate social responsibility with our Act4Good initiative, our global movement to do good, and a way for everyone at Unit4 to come together and engage in actions that benefit society\nDiversity4U. Helping our people thrive starts with a safe and inclusive work environment. We launched our Diversity4U program that builds on our “be genuine” value","description_format":"text","description_chars":9058,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Portugal","iso":"PT","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["ERP & Business Management Software"],"lifecycle":[{"event":"open","at":"2026-10-21T15:25:25Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":28,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/unit4-global-talent-acquisition-operations-manager","json_url":"https://alion.io/job/unit4-global-talent-acquisition-operations-manager.json","meta":{"generated_at":"2026-10-27T14:14:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2648,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1916},"rest":"https://alion.io/mcp/rest/get_company?id=1916"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funit4-global-talent-acquisition-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funit4-global-talent-acquisition-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funit4-global-talent-acquisition-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/unit4-global-talent-acquisition-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funit4-global-talent-acquisition-operations-manager"}]}