{"id":1427993,"url":"https://alion.io/job/unite-us-senior-manager-enterprise-implementation","title":"Senior Manager, Enterprise Implementation","company":{"id":687813,"name":"Unite Us","domain":"uniteus.com","url":"https://alion.io/company/uniteus","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":120000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Jira","optional":true},{"name":"Salesforce","optional":true}],"status":"closed","first_seen_at":"2026-09-28T20:41:24Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-26T16:22:39Z","board_verified":false,"closed_at":"2026-10-26T16:22:39Z","days_open":27,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":27},"description":"Job Title: Senior Manager, Enterprise Implementation \n\nDepartment: Product Delivery\nAbout the Role: The Senior Manager, Enterprise Services supports the delivery of strategic solution design, implementation consulting, and enterprise account stand-up services for Unite Us' most complex customers and partnerships. Enterprise Services Delivery is a specialized model focused on embedding Unite Us team members with customers during critical stages of partnership development to accelerate time to value, drive measurable outcomes, and support successful adoption of Unite Us technology. This role serves as a trusted implementation advisor to customer stakeholders, partnering with organizations to understand operational goals, program requirements, policy considerations, and service delivery needs. The Senior Manager works closely with customers and internal teams to translate business requirements into scalable workflows, implementation plans, and technology solutions that align with organizational priorities. The ideal candidate combines strong implementation expertise with consultative problem-solving skills, enabling them to navigate ambiguity, manage complex customer engagements, facilitate cross-functional collaboration, and deliver high-quality outcomes in dynamic environments. This role requires the ability to synthesize complex information, develop practical recommendations, and lead enterprise implementation efforts from discovery through successful delivery and transition.\nWhat You'll Do:\nLead the delivery of enterprise implementation engagements, ensuring successful execution of solution design, project stand-up activities, and customer onboarding initiatives.\nServe as a trusted implementation advisor to customer stakeholders, helping translate operational objectives, program requirements, and organizational priorities into actionable implementation plans.\nLead discovery sessions, requirements gathering activities, and workflow design workshops to understand customer needs and develop scalable solutions aligned with business objectives.\nManage major projects, programs, and co-development initiatives by coordinating deliverables, tracking milestones, and driving execution across cross-functional teams.\nWork closely with customers and internal stakeholders to document business processes, operational workflows, governance structures, and implementation requirements.\nDevelop solution design artifacts, implementation roadmaps, workflow documentation, and other key deliverables that support successful project execution and long-term customer outcomes.\nCoordinate with Product, Implementation, Customer Success, Network, and other customer-facing teams to ensure streamlined solution delivery and effective stakeholder alignment.\nFacilitate customer meetings, working sessions, and project governance activities to support decision-making, maintain project momentum, and drive accountability.\nIdentify implementation, operational, and organizational risks; proactively escalate concerns and partner with stakeholders to develop mitigation strategies and resolution plans.\nSupport enterprise customers through complex implementation challenges by providing consultative recommendations and facilitating alignment on appropriate solutions.\nTranslate customer business requirements into actionable technical and operational recommendations while partnering with Product and Engineering teams on enhancement opportunities when needed.\nMonitor project health, key milestones, and customer readiness to ensure successful deployment and achievement of desired outcomes.\nServe as a key contributor to the continued evolution of Enterprise Services delivery methodologies, implementation frameworks, and best practices.\nDevelop transition plans, knowledge-transfer materials, and customer-success handoff documentation to support sustained customer adoption and long-term success.\nYou’re a great fit for this role if:\n7+ years of experience in a business, public health, or social services environment\nExperience leading complex projects and implementations with organization and confidence\nExperience building strong relationships with executive stakeholders and delivering customer-centric solutions. You are an influencer on your team, and others can count on you.\nDemonstrated ability to be consultative and to manage multiple customers and projects simultaneously. You show your resourcefulness by finding creative ways to execute, even when there’s not a predetermined path to follow. \nExcellent communication and presentation skills - you’re an active listener who can break down complex ideas and tailor a message to a specific audience \nDemonstrated ability to be both organized and agile - you can keep projects running smoothly and efficiently, but you know how to pivot when things don’t go as planned \nExperience analyzing data to pull out insights, tell a story, and drive action\nExperience learning new tools and software; preferred experience with Jira, Salesforce, and Google Suite\nOur Mission:\nUnite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.\nEnvironmental Job Requirements and Working Conditions:\nThis position is remote, U.S. based. \nThis position may require 30% travel\nThe target pay range for this role is: $120,000-$130,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location.\nAll team members will be required to pass a background check which includes criminal, employment, and education verification \nBenefits provided by Unite Us:\nMedical, Dental, and Vision\nWe offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.\nWellness\nMental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.\nFlexible Time Off\nTake what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.\nPaid Parental Leave\nAdoptive parents are included.\nEmployee Resource Groups\nJoin our ERGs to connect and engage with colleagues, like Military Veterans\nSpending Accounts\nWe offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.\n401(k) + Employer Match\nEnjoy matching, immediate vesting and financial wellness resources\nAdditional Benefits\nLife and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents\nDisability Coverage\nAccident Insurance\nPet Insurance\nAs part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.\nUnite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at  to request an accommodation.","description_format":"text","description_chars":8154,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible time off","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Data & Interoperability","Care Coordination & Population Health"],"lifecycle":[{"event":"open","at":"2026-09-29T00:28:39Z"},{"event":"close","at":"2026-10-26T16:22:39Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":130000,"is_top_pay":false},"html_url":"https://alion.io/job/unite-us-senior-manager-enterprise-implementation","json_url":"https://alion.io/job/unite-us-senior-manager-enterprise-implementation.json","meta":{"generated_at":"2026-10-27T02:35:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1826,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687813},"rest":"https://alion.io/mcp/rest/get_company?id=687813"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funite-us-senior-manager-enterprise-implementation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funite-us-senior-manager-enterprise-implementation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funite-us-senior-manager-enterprise-implementation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/unite-us-senior-manager-enterprise-implementation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funite-us-senior-manager-enterprise-implementation"}]}