{"id":2108139,"url":"https://alion.io/job/united-access-administrative-assistant-rental-coordinator","title":"Administrative Assistant & Rental Coordinator","company":{"id":1886062,"name":"United Access","domain":"unitedaccess.com","url":"https://alion.io/company/unitedaccess","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Eugene, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-08T21:11:08Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-11-02T04:05:26Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Job Description:\nJob Title: Sales Admin/Rental Coordinator\nLocation: Eugene, OR\nBase Pay Range: $22.00 - $25.00 per hour\nBe the Friendly Face That Helps Change Lives\nAt United Access, we believe mobility means freedom. Every day, we help individuals and families gain greater independence through wheelchair-accessible vehicles, mobility equipment, rentals, and adaptive solutions.\nWe're looking for a Sales Administrator / Rental Coordinator who enjoys helping people, thrives in a fast-paced environment, and takes pride in creating exceptional customer experiences. This role is perfect for someone who is organized, tech-savvy, compassionate, and passionate about making a positive impact.\nWhen you join United Access, you're joining a team that genuinely cares about its customers and each other. We offer competitive pay, medical benefits, paid time off, a 401(k) with company match, and the opportunity to do meaningful work every day.\nBilingual candidates are encouraged to apply.\nWhy You'll Love This Role\nAs our Sales Administrator / Rental Coordinator, you'll be a key member of our team, supporting customers, coordinating rental vehicles, assisting with sales activities, and keeping daily operations running smoothly. \nYou'll often be the first person a customer meets or speaks with, making you an important part of delivering the warm, welcoming experience that sets United Access apart. \nWhat Makes You a Great Fit?\nYou Put Customers First\nYou enjoy helping people and creating a positive experience for everyone you interact with. Whether in person or over the phone, you listen carefully, communicate with empathy, and always look for ways to exceed expectations. \nYou're Organized and Detail-Oriented\nYou enjoy managing multiple priorities and keeping things on track. Details matter to you, and you take pride in ensuring tasks are completed accurately and efficiently. \nYou're Comfortable with Technology\nYou quickly learn new systems and enjoy using technology to stay organized. When faced with a challenge, you're resourceful and proactive in finding solutions. \nYou're a Team Player\nYou enjoy supporting others and helping wherever needed. You work well with customers, sales teams, technicians, and leadership to achieve shared goals. \nKey Responsibilities\nCustomer Service & Administrative Support\nWelcome customers and create a positive first impression \nAnswer and manage incoming phone calls and customer inquiries \nBuild and maintain strong customer relationships \nMaintain accurate customer records and account information \nProcess paperwork, payments, invoices, and daily transactions \nAssist with cash handling, reconciliations, and record keeping \nRental Coordination\nSchedule and manage vehicle rentals \nPrepare rental agreements and collect payments \nProcess rental returns and close rental transactions \nAssist with occasional rental vehicle deliveries \nClean and prep the rental vans for rent.\nSales Support\nSupport sales staff with administrative and customer-facing activities \nAssist customers with mobility equipment, scooter, and wheelchair lift inquiries \nConduct customer follow-up and outreach activities \nHelp drive a seamless customer experience throughout the sales process \nOperations Support\nProcess vehicle titles, registrations, warranties, and DMV-related documentation \nRegister warranties for mobility equipment installations \nManage customer files and documentation \nSupport inventory tracking and ordering processes \nAssist with special projects and additional administrative duties as needed \nQualifications\nRequired\nHigh School Diploma or GED \nValid driver's license \n3+ years of customer service experience in a fast-paced environment \nStrong verbal and written communication skills \nExperience working with CRM systems and customer records \nAbility to manage multiple tasks and priorities simultaneously \nStrong attention to detail and organizational skills \nPreferred\nExperience in a medical office, dealership, or service environment \nMicrosoft Word and Excel proficiency \nCash handling and accounting reconciliation experience \nInventory management experience \nBilingual skills \nBenefits\nMedical, Dental, and Vision Insurance \n401(k) with Company Match \nPaid Time Off and Paid Holidays \nCareer Growth Opportunities \nSupportive Team Environment \nMeaningful, Mission-Driven Work \nAbout United Access\nUnited Access is a leading provider of wheelchair-accessible vehicles, adaptive driving equipment, mobility rentals, and accessibility solutions. Our mission is to help people live more independent lives through exceptional products, services, and support.\nIf you're looking for a rewarding career where you can combine customer service, organization, and problem-solving while making a real difference in people's lives, we'd love to welcome you to the United Access team.\nApply today and help us deliver mobility, independence, and exceptional customer care.\nBraunAbility is an equal opportunity employer. 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