{"id":2953639,"url":"https://alion.io/job/united-access-general-manager-2","title":"General Manager","company":{"id":1886062,"name":"United Access","domain":"unitedaccess.com","url":"https://alion.io/company/unitedaccess","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Springfield, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-19T00:00:00Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-11-04T05:38:16Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Job Description:\nJob title: General Manager\nLocation: Springfield, MO\nPay Range: $80,000.00 - 100,000.00 annual base, with incentive bonus plan\nExempt Classification: Exempt\nLead a Business. Develop a Team. Change Lives.\nAt United Access, we help individuals and families regain independence through wheelchair accessible vehicles, mobility equipment, adaptive driving solutions, rentals, and service.\nWe're looking for a General Manager who can lead an entire store operation while driving growth, developing people, delivering exceptional customer experiences, and owning financial performance.\nThis General Manager opportunity is ideal for experienced leaders from automotive dealerships, equipment dealerships, branch operations, retail management, mobility equipment, rental operations, or service-based businesses. The General Manager serves as the branch leader responsible for sales leadership, operations management, customer experience, P&L performance, team leadership, and overall business growth.\nThis is not a back-office management role.\nOur General Managers are hands-on leaders who drive sales, manage operations, coach teams, and make decisions that directly impact the success of their branch.\nIf you're a proven leader with experience managing people, driving revenue, overseeing operations, and owning a P&L, we'd love to talk with you.\nWhat You'll Do\nAs the General Manager, you will have overall responsibility for the success of your branch location, including:\nBusiness Leadership\nOwn branch profitability and P&L management while driving sales growth, operational excellence, customer experience, and team performance.\nAnalyze and manage store P&L, budgeting, inventory, accounts receivable, and key business metrics\nDevelop and execute local sales and business development strategies\nEnsure operational excellence across sales, rentals, service, and branch operations. In some locations, the General Manager may directly oversee service department performance and personnel.\nMonitor key performance indicators and implement action plans to improve results\nSales Leadership\nFunction as a \"Selling General Manager\" by actively participating in the sales process\nLead by example in generating vehicle, mobility equipment, and rental sales\nCoach team members on lead management, customer engagement, and closing techniques\nEnsure consistent customer follow-up and pipeline management\nSupport customers throughout the entire sales journey, from consultation to vehicle delivery\nTeam Leadership\nLead and develop a team that may include Mobility Specialists, Sales & Rental Coordinators, Service Managers, Technicians, and other branch support team members.\nProvide hands-on team leadership across sales, service, rentals, operations, and administrative functions\nRecruit, hire, onboard, train, and develop team members\nConduct performance reviews, coaching conversations, and development planning\nFoster a culture of accountability, teamwork, customer service, and continuous improvement\nCustomer Experience\nServe as the leader responsible for overall customer satisfaction\nBuild trust with customers, caregivers, and healthcare professionals\nEnsure customers receive expert guidance on mobility and accessibility solutions\nResolve escalated customer concerns quickly and professionally\nWhat Success Looks Like\nWithin your first year, you will:\nDevelop strong product and mobility industry knowledge\nBuild credibility with your team and customers\nSuccessfully manage branch sales, operations, and financial performance\nMeet or exceed revenue and profitability goals\nDrive strong customer satisfaction and repeat business\nBuild a high-performing and engaged team\nQualifications\nRequired\n3+ years of leadership experience as a General Manager, Branch Manager, Store Manager, Operations Manager, Sales Manager, Service Manager, or similar leadership role with responsibility for business performance.\n3+ years leading a team of five or more employees\nProven experience managing business results, revenue targets, or P&L performance\nStrong sales leadership and customer relationship skills\nExperience coaching and developing employees\nStrong organizational, communication, and problem-solving abilities\nProficiency with business systems, CRM platforms, Microsoft Office, and reporting tools\nValid driver's license and acceptable driving record\nPreferred\nAutomotive dealership, powersports, RV, equipment, transportation, rental, mobility, or service-based business experience preferred.\nBranch management experience\nRetail or service business leadership experience\nExperience overseeing both sales and service operations\nKnowledge of disability, accessibility, or mobility solutions\nBilingual skills\nWhy Join United Access?\nAt United Access, our work goes beyond selling vehicles.\nEvery day, we help individuals and families gain greater independence, mobility, and freedom.\nYou'll join a mission-driven organization where your leadership directly impacts customers, employees, and business performance.\nBenefits\nCompetitive salary plus performance incentive opportunity\nMedical Insurance - Employer-shared premium contributions\nDental & Vision Coverage - Employee-paid plans available\nLife Insurance - Employer-paid basic life with optional voluntary life coverage\n 401(k) Retirement Plan - 100% employer match up to 5% of contributions\nMonday through Friday schedule, with daytime hours\n Paid Time Off (PTO) - Accrued vacation based on tenure & sick plan\nPaid Holidays - 9 observed holidays plus 1 floating holiday\nCorporate car rental discounted rates with approved partners\n Career development and advancement opportunities\nBraunAbility is an equal opportunity employer. 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