{"id":2815722,"url":"https://alion.io/job/united-airlines-analyst-tech-ops-business-intelligence","title":"Analyst - Tech Ops Business Intelligence","company":{"id":18409,"name":"United Airlines","domain":"united.com","url":"https://alion.io/company/united","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":99,"open_postings":14,"ghost_share":0,"stale_share":0.214,"repost_share":0.071,"time_to_fill_p50_days":8,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":8500,"max_usd":20000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ggplot2","optional":false},{"name":"JavaScript","optional":false},{"name":"Python","optional":false},{"name":"Spark","optional":false},{"name":"SQL","optional":false},{"name":"Tableau","optional":false},{"name":"R","optional":true}],"status":"live","first_seen_at":"2026-10-18T13:01:34Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-21T09:08:55Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.Come join us to create what’s next. Let’s define tomorrow, together.\nDescription\nAt United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.\nJob Overview and Responsibilities\nUnited's Maintenance & Engineering operation collects mountains of data, including maintenance plans, log pages, task sign-offs, schedule reliability performance, aircraft routing, part availability, and more. The Tech Ops Business Intelligence team will be tasked to deliver the right information to the right people in the right format at the right time, all with the goal of enabling better operational decisions that improve United's flight completion rate, on-time performance, productivity, and cost. This includes both performance trends looking backward, real-time operational status, and expectations looking forward. The team has five core responsibilities: Data design and validation, Data analysis, KPI design, dashboard creation, and automation.\nSupport with design of meaningful metrics that indicate operational health and inform operational decisions \nGenerate high-quality operational dashboards and reports for Tech Ops leadership, front-line management, and individual business teams throughout the organization \nCurate tables and views that serve as the \"single source of truth\" for United's Tech Ops data \nContinuously interface with business groups throughout Tech Ops to understand organizational needs and design solutions \nSupport with automating existing manual reports and processes to improve operational throughput \nDocument the Tech Ops data landscape, maintain an inventory of reports, and plan for report consolidation, elimination, and/or improvement\nThis position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.\nQualifications\nWhat’s needed to succeed (Minimum Qualifications):\nBachelor's degree in a quantitative field like Math, Statistics, Operations Research, Computer Science, Engineering, or related field required\nAt least 2 years of experience in analytics/ reporting required\nStrong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy\nUnderstanding of data structures, relationships, and efficient transformations\nKnowledge and application of data visualization best practices\nFamiliarity with writing complex queries and procedures using both traditional and modern technologies/languages (i.e. SQL, Python, Spark, etc.)\nData visualization skills using one or more reporting tools (i.e. Spotfire, Tableau, ggplot2, etc.) to produce meaningful, elegant dashboards\nExperience with JavaScript, D3, HTML, CSS / front-end development 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