{"id":3465682,"url":"https://alion.io/job/united-airlines-supervisor-catering-operations-logistics-2","title":"Supervisor - Catering Operations & Logistics","company":{"id":18409,"name":"United Airlines","domain":"united.com","url":"https://alion.io/company/united","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":99,"open_postings":20,"ghost_share":0,"stale_share":0.2,"repost_share":0.05,"time_to_fill_p50_days":8,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70304,"max":86616,"currency":"USD","period":"year","gross":null,"usd_annual":86616},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Copilot","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-28T00:00:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T14:43:55Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.Come join us to create what’s next. Let’s define tomorrow, together.\nDescription\nWhy Inflight Services?\nOur customers choose United because of our dedication to safety and passion for service. United's Inflight Services team is made up of diverse, driven individuals working together to Connect People and Unite the World. From operational leadership and crew planning to safety and service procedures, our Inflight Services team provides the innovative approaches, tools, training and guidance needed for our flight attendants to deliver the best possible customer experience, and aid in our mission to become the best airline in the history of aviation.\nThe Supervisor - Catering Operations & Logistics - serves as Manager on Duty (MOD), providing frontline oversight of catering kitchen operations during assigned shifts. This role ensures safe, timely, and high-quality execution of meal production and aircraft departures while coordinating real-time operational changes. This is a hands-on leadership role suited for an early-career operations professional with 2-3 years of experience in a fast-paced, shift-based environment.\nShift Leadership & Operational ExecutionEmbedded in caterer operation to monitor daily performance and address delays, service issues, and safety incidents to mitigate risk to United’s operation\nServe as MOD, overseeing vendor kitchen operations during assigned shifts, with routine driving between catering facilities and on-airport presence\nEnsure production readiness, food safety and safety compliance, quality standards, and on-time departures\nDevelop clear communication channels with vendor caterers and United operational teams\nCoordinate IRROPS event response in real time\nComplete required reporting and escalate operational risks as needed\n\nPerformance, Auditing & Regulatory ComplianceLead root cause reviews and support corrective actions in partnership with corporate and catering safety & food safety teams\nConduct regular audits ensuring compliance with Catering Operations Business Manual, United Airlines Safety Standards, and other regulatory requirements\nSupport investigations into safety incidents including corrective action planning\nFacilitate partnership with United Airlines Food Safety and operational Safety/Security teams\nPromote safety awareness and ensure regulatory and food safety compliance\n\nCross-functional CollaborationServe as a supporting liaison between Catering vendor and local airport personnel including Inflight, Airport Operations and other similar groups\nSupport meetings, channels of communication and other forums for robust information sharing and planning at the local level\nServe as point of escalation and support for Catering vendors\nServe as consultant and subject matter expert as needed providing guidance and advice to catering partners and local operating groups\nCoach frontline teams on processes and catering technology systems \nRegularly interface with field and CSC-based Catering leadership teams, to provide for adequate situational awareness and obtain support as needed\n\nChange ManagementProvide direct support to catering partners on-site in the kitchens for new initiatives such as technology enhancements, changes to United’s performance management system, new process adoption, etc\nPartner with CSC and leadership teams to support change management and communication plans for initiatives\nProvide on-site support and monitoring of adoption and success for new initiatives\nCoordinate execution of new menu concepts and service enhancements \n\nQualifications\nWhat’s needed to succeed (Minimum Qualifications):\nBachelor's degree or 4 years of relevant work experience\nBusiness, Operations, Engineering or Related Fields\nMinimum 2 years equivalent or similar work experience\nAbility to work flexible schedule to cover operationally critical days of week and shifts\nAdvanced skills in Microsoft Office suite\nKnowledge or use of AI (CoPilot, ChatGPT, Gemini)\nMust possess exceptional planning and organizational skills, along with strong written and oral communication skills \nProven track record to work independently, in controlled and uncontrolled operation environments, and in a team environment\nMust be legally authorized to work in the United States for any employer without sponsorship\nSuccessful completion of interview required to meet job qualification\nReliable, punctual attendance is an essential function of the position\nWhat will help you propel from the pack (Preferred Qualifications):\nBachelor's degree\nSafety Management systems\nHACCP, PCQI or equivalent food safety certificates \n2+ years of Vendor Management, Airline Catering, Airport Operations\nThe base pay range for this role is $70,304.00 to $86,616.00.\nThe base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.\nYou may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.\nUnited Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact ","description_format":"text","description_chars":5828,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Air Transport","Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-10-29T15:26:53Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 18 · green card filings: 1","filings_12m":18,"filings_prev_12m":8,"green_card_filings_12m":1,"median_offered_wage_usd":128289,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":87,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.97,"p_room":0.9,"age_days":3,"expected_fill_days":8,"reasons":["conf:0","wave","velocity","win:mid","comp:junior"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":86616,"is_top_pay":true},"html_url":"https://alion.io/job/united-airlines-supervisor-catering-operations-logistics-2","json_url":"https://alion.io/job/united-airlines-supervisor-catering-operations-logistics-2.json","meta":{"generated_at":"2026-10-31T17:02:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26670,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":18409},"rest":"https://alion.io/mcp/rest/get_company?id=18409"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funited-airlines-supervisor-catering-operations-logistics-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funited-airlines-supervisor-catering-operations-logistics-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funited-airlines-supervisor-catering-operations-logistics-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/united-airlines-supervisor-catering-operations-logistics-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funited-airlines-supervisor-catering-operations-logistics-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3465682}},{"tool":"search_jobs","arguments":{"company":"united.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3465682},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}