{"id":2789067,"url":"https://alion.io/job/united-nations-development-programme-well-being-coordinator-open-to-internal-and-external-applicants","title":"Well-being Coordinator [Open to internal and external applicants]","company":{"id":44322,"name":"United Nations Development Programme","domain":"undp.org","url":"https://alion.io/company/undp","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0.167,"repost_share":0,"time_to_fill_p50_days":13,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bonn, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":61000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":11},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-17T09:28:17Z","employer_posted_date":"2026-10-17","last_verified_at":"2026-10-30T02:12:14Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Tiered Approach\nIn line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:\n Tier 0: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.\n Tier 1: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments\n Tier 2: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers\n Tier 3 or no tier indicated: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates\nPlease make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.\nBackground\nWithin the Bureau for Management Services, the Office of Human Resources provides strategic leadership and advisory services to enable UNDP to attract, develop, engage and retain the people required to deliver on its mandate. The People Experience, Performance and Culture Unit (PEPCU) leads UNDP-wide approaches to employee experience and engagement, performance management, culture, respectful workplaces, and duty of care, including mental health and well-being.\nThe Mental Health and Well-being Team develops and coordinates organization-wide initiatives that prevent and address psychosocial risks, promotes a healthy and inclusive working environment, and enables personnel and managers to access timely information, resources and support. Its work is aligned with UNDP's People for 2030 Strategy, the United Nations System Mental Health and Well-being Strategy, and applicable ethical, confidentiality and data-protection standards.\nThe UNDP Well-being Coordinator supports two core pillars of the Well-being Function: Psychosocial Risk Management and Early Intervention, and Access to Psychosocial Support Services. The role coordinates psychosocial risk monitoring and follow-up, including analysis of Well-being Index and service-utilization data, identification of emerging risks and service gaps, and support to targeted intervention planning with offices, bureaux, business partnering team and other stakeholders. It also facilitates timely and equitable access to confidential psychosocial consultations, short-term support, referrals, care navigation, manager and HR consultations, and deployment-related psychosocial resources. The role contributes to limited individual or group psychosocial support, as well as the programme’s prevention, communications or learning portfolios.\nDuties and Responsibilities\n1. Coordinate psychosocial risk management and early intervention\nCoordinate collection, validation and analysis of Well-being Index, service-utilization and other relevant data to identify psychosocial risk trends, offices requiring attention and emerging service gaps.\nMaintain a structured risk-monitoring process, including risk flags, office profiles and follow-up records, in line with confidentiality, data-protection and records-management requirements.\nSupport consultations with Country Offices, Regional Bureaux, HR Business Partners, managers and staff counsellors to understand identified risks and contextual factors.\nCoordinate the development, documentation and follow-up of targeted psychosocial risk mitigation and early-intervention plans, escalating clinical or organizational concerns to the appropriate technical lead.\nPrepare quarterly psychosocial risk reports, leadership and HR briefings, dashboards and recommendations to support timely organizational decision-making.\n2. Coordinate access to psychosocial support services\nServe as a confidential coordination point for personnel, managers and HR colleagues seeking psychosocial consultation, information or support, and facilitate timely access to the appropriate service.\nConduct initial psychosocial needs screening within professional competence, identify urgency and appropriate next steps, and escalate high-risk, complex or clinical cases to staff counsellors or emergency services in accordance with established protocols.\nCoordinate short-term psychosocial support pathways, referrals and care navigation to internal and external providers, including follow-up on access barriers and continuity of support.\nMaintain accurate, secure and confidential records of support requests, referrals, utilization and follow-up, ensuring appropriate separation of personal case information from aggregate programme reporting.\nCoordinate pre-deployment psychosocial briefings, resilience resources and referral information for personnel serving in high-risk or challenging operational contexts, in collaboration with the designated service provider and relevant units.\n3. Manage service data, monitoring and reporting\nMaintain service-utilization, referral and case-management datasets and apply quality-control procedures to ensure completeness, consistency and confidentiality.\nDevelop and maintain indicators, dashboards and reporting processes covering demand, access, response times, utilization, referral outcomes and geographic equity.\nAnalyse quantitative and qualitative evidence to identify demand patterns, service gaps and emerging psychosocial risks, while safeguarding anonymity in organizational reporting.\nPrepare concise statistical reports, briefing notes and presentations for management and contribute relevant inputs to corporate well-being reporting.\nUse feedback and evaluation findings to recommend improvements to risk-monitoring processes, referral pathways, resource allocation and service accessibility.\n4. Coordinate service delivery arrangements, partnerships and resources\nCoordinate external providers and internal partners supporting counselling, referrals, deployment support and other psychosocial services, and monitor service standards, coverage and follow-up.\nMaintain and periodically update the Referral and Care Navigation Framework, including clear pathways for routine, urgent, specialized and location-specific support, as needed.\nMaintain the Psychosocial Support Resource Hub with approved self-help materials, service information, referral guidance and deployment-related resources.\nSupport service administration, including provider coordination, procurement, budget monitoring, documentation for payments and identification of delivery risks requiring management attention.\n5. Contribute to prevention, communications, learning and broader programme delivery\nContribute technical and coordination inputs to organization-wide prevention and mental health literacy initiatives led under other pillars of the Well-being Function.\nSupport the development and delivery of awareness campaigns, such as October Mental Health Day, global well-being communications, webinars, learning sessions and practical resources for personnel and managers.\nProvide evidence from psychosocial risk monitoring and service-utilization trends to inform prevention priorities, learning content and targeted communications, while safeguarding confidentiality and anonymity.\nAssist with stakeholder coordination, event logistics, resource development, reporting and other programme responsibilities required to deliver the broader Well-being Function workplan, as needed.\nThe incumbent performs other duties within the functional profile as deemed necessary for the efficient functioning of the Office and the Organization. Subject to professional qualifications, established protocols and available capacity, this may include brief individual or group psychosocial support, initial assessment and referral. The role does not independently manage emergencies, complex clinical cases or long-term counselling.\n6. Institutional Arrangement\nThe Well-being Coordinator will report to the HR Specialist - Mental Health and Well-being Team Lead BMS/OHR/PEPCU.\nCompetencies\nCore\nAchieve Results: LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work.\nThink Innovatively: LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking.\nLearn Continuously: LEVEL 2: Go outside comfort zone, learn from others and support their learning.\nAdapt with Agility: LEVEL 2: Adapt processes/approaches to new situations, involve others in change process.\nAct with Determination: LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously.\nEngage and Partner: LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships.\nEnable Diversity and Inclusion: LEVEL 2: Facilitate conversations to bridge differences, considers in decision making.\nCross-Functional & Technical competencies\nBusiness Direction & Strategy - System Thinking:\nAbility to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system.\nBusiness Direction & Strategy - Effective Decision Making:\nAbility to take decisions in a timely and efficient manner in line with one’s authority, area of expertise and resources.\nBusiness Development - Human-centered Design\nAbility to develop solutions to problems by involving the human perspective in all steps of the problem-solving process.\nBusiness Management - Communication\nAbility to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.\nAbility to manage communications internally and externally, through media, social media and other appropriate channels.\nBusiness Management - Risk Management\nAbility to interact with different levels of management and across different agencies and offices to obtain information, develop legal approaches and resolve issues, this skill includes liaison with counterparts and determining the best sequence in which to pursue an issue, were information, particularly for UNDP, may be across different independent UN agencies.\nLegal - Managing Client Relations\nAbility to interact with different levels of management and across different agencies and offices to obtain information, develop legal approaches and resolve issues, this skill includes liaison with counterparts and determining the best sequence in which to pursue an issue, were information, particularly for UNDP, may be across different independent UN agencies.\nHR Talent Management - Employee Engagement\nKnowledge of theories and models of human motivation and engagement including the predictors of employee engagement; \nKnowledge of and ability to guide application of tools, techniques, and processes to increase employee engagement; \nKnowledge of tools and methodologies to measure employee engagement and to identify its specific drivers; \nKnowledge of tools and methodologies to ensure regular engagement with personnel on key workplace matters, with a view to identifying the most pressing workplace issues.\nRequired Skills and Experience\nEducation:\nAdvanced University Degree (master’s degree or equivalent) in Clinical or Organizational Psychology, Counselling, Social Work or Psychiatry required. OR\nA first-level university degree (bachelor’s degree) in the above-mentioned fields of study, in combination with an additional two years of qualifying experience will be given due consideration in lieu of the advanced university degree.\nMin. years of relevant Work experience\nMinimum 2 years (with master’s degree) or 4 years (with bachelor’s degree) of relevant experience in psychosocial programming, psychosocial risk monitoring, mental health service coordination, counselling, referral management or closely related work.\nRequired skills\nExperience in psychosocial risk assessment, needs analysis, early-intervention planning or the interpretation of workforce well-be...","description_format":"text","description_chars":14856,"description_truncated":true,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[{"language":"French","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-17T18:15:55Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.742,"p_room":0.75,"age_days":12,"expected_fill_days":13,"reasons":["conf:3","win:late","comp:junior"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/united-nations-development-programme-well-being-coordinator-open-to-internal-and-external-applicants","json_url":"https://alion.io/job/united-nations-development-programme-well-being-coordinator-open-to-internal-and-external-applicants.json","meta":{"generated_at":"2026-10-30T09:46:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14024,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":44322},"rest":"https://alion.io/mcp/rest/get_company?id=44322"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funited-nations-development-programme-well-being-coordinator-open-to-internal-and-external-applicants"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funited-nations-development-programme-well-being-coordinator-open-to-internal-and-external-applicants"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funited-nations-development-programme-well-being-coordinator-open-to-internal-and-external-applicants"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/united-nations-development-programme-well-being-coordinator-open-to-internal-and-external-applicants\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funited-nations-development-programme-well-being-coordinator-open-to-internal-and-external-applicants"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2789067}},{"tool":"search_jobs","arguments":{"company":"undp.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2789067},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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