{"id":2741724,"url":"https://alion.io/job/united-placement-group-customer-care-representative-member-services","title":"Customer Care Representative - Member Services","company":{"id":5120,"name":"United Placement Group","domain":"unitedplacementgroup.com","url":"https://alion.io/company/unitedplacementgroup","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bradenton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-16T20:59:42Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-04T19:43:25Z","board_verified":false,"closed_at":"2026-11-04T19:43:25Z","days_open":18,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":18},"description":"UF Resources · Bradenton, FL (On-Site) · Full-Time W-2 · Monday-Friday, 8:00 AM-4:30 PM\nPay: Based on experience, paid weekly\nHelp every member have the best experience possible, starting in customer relations and growing into settlement coordination. Phone-based, but not a call center job.\nWhat you'll do\nMake follow-up and survey calls to members, and request reviews\nExplain Assured Care benefits and keep members informed about plan updates\nConnect members with a network attorney for will updates, trust changes, and estate settlement\nHandle inbound and outbound calls, resolve member questions, and keep accurate case notes\nWith training, grow into supporting families and successor trustees through estate settlement\nProvide backup front desk coverage as needed\nWhat you get\nW-2 employment with weekly pay\nMonday-Friday, 8:00 AM-4:30 PM. No nights or weekends.\nHealth, dental, vision, and life insurance after 90 days\nPaid holidays, PTO, vacation, and a 401(k) with company match\nStructured training and a clear growth path\nWhat you need\n2+ years of customer service or member-facing experience (required)\nA calm, patient phone manner and empathy for sensitive conversations\nLegal, insurance, financial services, probate, or estate planning background is highly valued (no paralegal certification needed)\nLocation: 8725 Pendery Place, Suite 104, Bradenton, FL. On-site only, no remote or hybrid.\nApply in minutes. No cover letter needed.","description_format":"text","description_chars":1445,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-16T20:59:42Z"},{"event":"close","at":"2026-11-04T19:43:25Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/united-placement-group-customer-care-representative-member-services","json_url":"https://alion.io/job/united-placement-group-customer-care-representative-member-services.json","meta":{"generated_at":"2026-11-06T02:38:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4508,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5120},"rest":"https://alion.io/mcp/rest/get_company?id=5120"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funited-placement-group-customer-care-representative-member-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funited-placement-group-customer-care-representative-member-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funited-placement-group-customer-care-representative-member-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/united-placement-group-customer-care-representative-member-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funited-placement-group-customer-care-representative-member-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2741724}},{"tool":"search_jobs","arguments":{"company":"unitedplacementgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2741724},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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