{"id":1251013,"url":"https://alion.io/job/united-scrum-master","title":"Scrum Master","company":{"id":18409,"name":"United Airlines","domain":"united.com","url":"https://alion.io/company/united","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":112480,"max":146540,"currency":"USD","period":"year","gross":null,"usd_annual":146540},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Kanban","optional":false},{"name":"Scrum","optional":false},{"name":"Azure","optional":true},{"name":"CI/CD","optional":true}],"status":"live","first_seen_at":"2026-09-25T18:25:37Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-01T00:31:34Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.Come join us to create what’s next. Let’s define tomorrow, together.\nDescription\nJob overview and responsibilities\nThe role of a Scrum master is a pivotal role in guiding Agile teams to deliver high-quality, business-critical products. Your responsibilities will include facilitating Agile ceremonies, identifying and removing impediments, and coaching both the team and stakeholders on Agile principles and practices. You will be instrumental in cultivating a culture of continuous improvement, empowering teams, and fostering seamless cross-functional collaboration.\nAgile Facilitation:Guide and support Agile teams by facilitating Scrum ceremonies: Daily Stand-ups, Sprint Planning, Sprint Reviews, and Retrospectives\n\nImpediment Removal:Identify, track, and eliminate blockers to team progress through problem-solving and escalation\nPartner with leadership and functional groups to resolve dependencies and constraints\n\nTeam Coaching:Coach team members and product managers on Agile principles, practices, and frameworks\nFoster a culture of accountability, transparency, and continuous learning with the team\nOrganize and conduct training sessions to enhance team members’ skills in Agile methodologies\n\n Delivery Oversight:Ensure teams are delivering work in alignment with sprint goals and release timelines\nUse Agile metrics (velocity, burndown, cycle time) to provide insight into team performance and opportunities for improvement\nSupport the team and stakeholders in adapting to changes in project scope or direction\n\nStakeholder Communication:Act as a bridge between product managers, developers, QA, and stakeholders\nProvide clear and consistent updates on team progress, risks, and delivery commitments\n\nAgile Maturity & Continuous Improvement:Promote and support the adoption of Agile best practices across teams and departments\nLead retrospectives and drive actionable outcomes that enhance team efficiency and morale\n\nQualifications\nWhat’s needed to succeed (Minimum Qualifications):\nBachelor's degree\nBusiness Administration, Computer Science, Engineering or related field\n4+ years in technology development roles (BA, Release management etc..)\nStrong understanding of Scrum, Kanban, and other Agile frameworks\nExperience working with Agile project management tools such as Jira, Confluence, or Azure DevOps\nExcellent communication, facilitation, and conflict resolution skills\nAbility to lead by example, demonstrating strong servant leadership and a focus on team empowerment\nExperience working in a collaborative, cross-functional Agile environment, with a strong focus on delivering value\nAbility to manage and resolve conflict effectively, keeping the team focused on achieving sprint goals\nStrong organizational skills and ability to manage multiple teams or projects concurrently\nMust be legally authorized to work in the United States for any employer without sponsorship\nSuccessful completion of interview required to meet job qualification\nReliable, punctual attendance is an essential function of the position\nWhat will help you propel from the pack (Preferred Qualifications):\nMaster's degree\nAgile certifications such as Certified ScrumMaster (CSM)\nExperience as a scrum master, agile coach, or in a similar role within an Agile environment \nExperience in an environment involving DevOps, CI/CD pipelines, or cloud-based application delivery\nFamiliarity with Agile frameworks\nExposure to Agile transformations and change management\nBackground in software development or technical project delivery is a plus\nDemonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputs while adhering to company policies related to responsible AI use, data privacy, and security.\nThe base pay range for this role is $112,480.00 to $146,540.00.\nThe base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.\nYou may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.\nUnited Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. 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