{"id":1250958,"url":"https://alion.io/job/united-supervisor-airport-operations","title":"Supervisor - Airport Operations","company":{"id":18409,"name":"United Airlines","domain":"united.com","url":"https://alion.io/company/united","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":99,"open_postings":14,"ghost_share":0,"stale_share":0.214,"repost_share":0.071,"time_to_fill_p50_days":7,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Honolulu, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80235,"max":98066,"currency":"USD","period":"year","gross":null,"usd_annual":98066},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T06:25:30Z","board_verified":true,"closed_at":null,"days_open":29,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":29},"description":"Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.Come join us to create what’s next. Let’s define tomorrow, together.\nDescription\nhtml: $component.getFieldValue($data)\" id=\"descriptionExt-value\" formfieldid=\"descriptionExt\">\nAt United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.\nThe supervisor will focus on leading and developing the skills of front-line co-workers with the goal of delivering consistent and excellent customer service and delivering a quality product in accordance with Company guidelines. Ensure consistency on operational, service and product delivery. Develop and support standard work and continuous improvement processes. Oversee and support the performance of a team, zone or area.\nLead and engage front-line teams to deliver exceptional customer service and on-time, high-quality products; conduct briefings, set clear expectations, and maintain strong team communications across shifts. Assign and delegate tasks appropriately; provide ongoing coaching, recognition, and skill development focused on service and operational excellence. Identify issues and apply structured problem solving; develop and execute action plans to address performance or behavior gaps (e.g., dependability, attendance, job quality). Monitor team performance and customer interactions to ensure compliance with company standards, safety protocols, and service goals. Administer corrective actions and document performance issues, investigations (e.g., safety, complaints), and high performance in the case management system.\nReview key metrics, conduct trend analyses, and lead performance dialogues to drive continuous improvement and accountability. Develop and implement standard work processes; ensure effective shift turnover and operational alignment.\nParticipate in peer, safety, and accident review boards; address and resolve inappropriate behavior with clear, actionable feedback.\nServe as a subject matter expert on service delivery, company procedures, and union guidelines; provide technical guidance as needed.\nPartner with Business Partners to support shared goals and ensure consistent service delivery.\nComplete required documentation, attend team and leadership meetings, support collateral projects, and manage communications (e.g., email, voicemail follow-up).\nQualifications\nhtml: $component.getFieldValue($data)\" id=\"qualificationExt-value\" formfieldid=\"qualificationExt\">\nWhat’s needed to succeed (Minimum Qualifications):\nHigh school diploma or equivalent\n2+ years’ experience in an operations or fast-paced business environment or successful completion of a company-sponsored training program\nExperience leading teams and delivering customer service\nStrong written, verbal, and interpersonal communication skills\nProven ability in conflict resolution, decision-making, and team leadership\nProficient in IT systems and job-relevant software\nDemonstrated strengths in business acumen, continuous improvement, and customer focus\nStrong sense of accountability, teamwork, motivation, and safety orientation\nMust be legally authorized to work in the United States for any employer without sponsorship\nSuccessful completion of interview required to meet job qualification\nReliable, punctual attendance is an essential function of the position\nWhat will help you propel from the pack (Preferred Qualifications):\nBachelor's degree or related experience\nUnion experience\nThe base pay range for this role is $80,235.90 to $98,066.10.\nThe base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.\nYou may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.\nUnited Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. To request an accommodation, contact ","description_format":"text","description_chars":4830,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sea Freight","Air Transport","Commercial Aviation"],"lifecycle":[{"event":"open","at":"2026-09-25T18:25:37Z"},{"event":"close","at":"2026-10-08T12:28:13Z"},{"event":"reopen","at":"2026-10-15T04:27:32Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 18 · green card filings: 1","filings_12m":18,"filings_prev_12m":8,"green_card_filings_12m":1,"median_offered_wage_usd":128289,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.291,"p_room":0.35,"age_days":29,"expected_fill_days":7,"reasons":["conf:21","velocity","win:tail","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":98066,"is_top_pay":true},"html_url":"https://alion.io/job/united-supervisor-airport-operations","json_url":"https://alion.io/job/united-supervisor-airport-operations.json","meta":{"generated_at":"2026-10-22T19:51:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3476,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":18409},"rest":"https://alion.io/mcp/rest/get_company?id=18409"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funited-supervisor-airport-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funited-supervisor-airport-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funited-supervisor-airport-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/united-supervisor-airport-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funited-supervisor-airport-operations"}]}