{"id":1250996,"url":"https://alion.io/job/united-supervisor-training-service-center","title":"Supervisor - Training Service Center","company":{"id":18409,"name":"United Airlines","domain":"united.com","url":"https://alion.io/company/united","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":{"grade":"A","score":100,"open_postings":18,"ghost_share":0,"stale_share":0.167,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":61465,"max":80110,"currency":"USD","period":"year","gross":null,"usd_annual":80110},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-25T18:25:37Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-01T10:53:16Z","board_verified":false,"closed_at":"2026-10-01T10:53:16Z","days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.Come join us to create what’s next. Let’s define tomorrow, together.\nDescription\nGet ready for a career at the leading edge of the airline industry! Our Flight Operations team works hard to connect people and unite the world safely, reliably and efficiently every single day. From industry leadership and pioneering technologies to next-level training - our Flight Ops team hires, trains, qualifies and supports the best pilots in the industry. The moments we share in the air and on the ground with our customers and our colleagues make United a special place to work and a great way to fly, together.\nJob Overview and Responsibilities\nSupervises the team responsible for pilot hotel reservations, producing pilot badges, configuring/troubleshooting EFB iPads, fingerprinting, and visa applications for pilots. Supervises SIDA badge signatories and provides customer service for internal employees. Supervises a team of 6, providing coaching, counseling, mentoring, training and career development for direct reports. Provides support to Flight Operations, Flight Training, and the FTC Campus. Must be willing and able to work a flexible schedule in a 7-day-a-week operation, including weekends and holidays\nSupervises and coordinates onboarding new-hire pilot classes including fingerprinting, I9 form processing and configuration of iPad\nProvide corporate badging for pilots and new hires across the Flight Ops system\niPad support services for pilots including troubleshooting, configuration, replacement, and inventory management\nSupervises hotel assignments for line pilots coming in for training\nMiscellaneous administrative duties including Pilot Records, TTP forms, fingerprinting, shipping, supply ordering and customer service\nCustomer service and record keeping related to Chinese visa applications and passport handling\nQualifications\nWhat’s needed to succeed (Minimum Qualifications):\nAssociate degree or 2 years of relevant work experience\n3+ years of related experience\nTime management; adaptability; organization skills; ability to work under time constraints\nExcellent verbal and written communications skills, organizational abilities \nMust be legally authorized to work in the United States for any employer without sponsorship\nSuccessful completion of interview required to meet job qualification\nReliable, punctual attendance is an essential function of the position\nWhat will help you propel from the pack (Preferred Qualifications):\nBachelor's degree or 4 years of relevant work experience\nManagement/leadership experience\nPrevious customer service experience\nDemonstrates an understanding of the capabilities and limitations of generative AI tools and effectively leverages them for research, analysis, content creation, and problem-solving. Applies critical thinking to validate AI-generated outputswhile adhering to company policies related to responsible AI use, data privacy, and security.\nThe base pay range for this role is $61,465.00 to $80,110.00.\nThe base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.\nYou may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.\nUnited Airlines is an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law. We provide reasonable accommodations for applicants and employees with disabilities. 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