{"id":2947221,"url":"https://alion.io/job/united-way-individual-giving-coordinator","title":"Individual Giving Coordinator","company":{"id":1756766,"name":"United Way","domain":"unitedway.org","url":"https://alion.io/company/unitedway-org","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Asheville, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":45700,"max":57200,"currency":"USD","period":"year","gross":null,"usd_annual":57200},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-20T17:40:52Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-24T17:23:04Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"***Job opening closes at 5pm on Monday, November 9th***\nIf you love working in a strong team environment, are an effective, organized communicator, enjoy building relationships with others, and have a passion for equity-centered philanthropy, then United Way of Asheville and Buncombe County (UWABC) is where you want to be. As a crucial member of the Resource Development team, the Individual Giving Coordinator plays an essential role in managing direct mail, leading donor acknowledgements, and providing team project support while holding true to UWABC’s long-term strategic vision.\nPosition responsible for managing UWABC’s direct mail campaign, donor acknowledgements, and engaging individual donors through a giving society, and supporting the Resource Development department with various projects. Fundraising responsibilities equate to approximately 60% of this role.\nKEY RESPONSIBILITIES\nManage the Direct Mail program\nSet and maintain standards for the direct mail strategy\nResponsible for carrying out all phases of the direct mail strategy\nCollaborate with VPRD to set annual revenue goals\nDevelop and execute comprehensive, segmented messages for individual solicitations\nCollaborate with vendors to ensure timely production and distribution of appeals\nMaintain and update the direct mail Asana project as needed\nWork with CRM manager to create donor mailing lists based on set criteria\nContact vendors to obtain updated addresses for donors and update data in CRM\nAnalyze campaign results and recommend strategies for improvement\nGiving Society Leadership\nDevelop and execute individualized strategies to identify, cultivate, and solicit mid-level ($1K-$9,999K) donors\nMaintain an active schedule of committee meetings and other relationship-building opportunities\nTrack mid-level donor goals, donor activity, next steps, and solicitations in Salesforce CRM and adjust strategies based on results\nOversee and manage mid-level accounts; collaborate with VPRD to set annual fundraising goals\nLead All Donor Acknowledgements\nLead the organization’s donor acknowledgement procedures for donors of all levels, ensuring that their experience aligns with the directives of the SOP\nPrepare personalized thank-you letters for donors per the timeline and UWABC brand standards\nUpdate digital acknowledgement templates annually\nWork with the ResDev team to secure volunteer signatures\nOversee donor acknowledgement SOP\nPortfolio Support for Resource Development Staff\nAssist Resource Development staff with updating donor profiles, conducting donor research, and developing donor packets for individual donor visits (portfolios)\nSupport interdepartmental team leaders with strategy and project management General Administrative Support\nCoordinate with the Finance Department on donor relations and event sponsor-related billing and collections as appropriate\nProvide telephone support for the Resource Development team, including answering calls; recording and delivering accurate messages; referring complaints and requests for information to appropriate staff; and following up as needed\nAs assigned, support the ResDev team with event planning and stewardship activities, including year-round engagement, and executing employee campaigns\nWork cross-departmentally to address time-sensitive priorities effectively\nParticipate in United Way events and experiences as scheduled or requested\nThis job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are associated with the position. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.\nMINIMUM REQUIREMENTS\nBachelor’s degree and 2 years of professional experience in the nonprofit sector related to fundraising and project coordination; or an equivalent combination of education and experience.\nExcellent editing skills and attention to detail.\nExperience working in deadline-driven environments.\nCommitment to UWABC's guiding principles and ability to model those principles\nTECHNICAL SKILLS, ABILITIES, AND OTHER REQUIREMENTS\nProficient with computers and software, including Google Suite and MS Office\nAbility to learn and use a variety of other software platforms (e.g., Zoom, Asana, CRM)\nAbility to manage multiple priorities, maneuver complex work environments, engage in planning and problem-solving, and execute details\nDemonstrated ability to use discretion and independent judgment and/or action in evaluating situations and making decisions\nAbility to communicate (oral and written) with coworkers, donors, vendors, service providers, and the community in a clear, service-oriented, and professional manner\nExcellent writing, communication, and presentation skills\nHolds self and other team members accountable for achieving results\nExcellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy\nNICE TO HAVE\nPrior experience working within a United Way\nWORK ENVIRONMENT\nThe physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals who are differently abled to perform the essential functions.\nWhile performing duties of this position, the employee is regularly required to:\nSit, stand, walk, reach with hands and arms\nTalk and hear\nUse finger and hand motion, including keyboarding\nUse close and distance vision, depth perception, and adjust focus\nModerate stress level caused by tight deadlines\nUse a computer for extended periods\nInteract in an office environment that contains a moderate amount of noise\nLift up to 20 lbs.\nDrive a vehicle within the region\nThis position is exempt from overtime regulations. This position is based in our office in Asheville, NC for at least 70% of the schedule. After an orientation period and if the work allows, this position may choose to work remotely for up to 30% of the schedule.\nReports To: VP of Resource Development\nSupervises: 0\nHours: 40/week\nHiring Range and Benefits: $45,700 to $57,200 annually plus full benefits, including paid vacation, sick and personal leave; employer contributions to 401(k), contributions to health, dental, and vision insurance benefits and self-care fund, life and disability insurance, and coaching and support.\nUnited Way of Asheville and Buncombe County is an equal employment opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.","description_format":"text","description_chars":6789,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Government","Early Childhood Education"],"lifecycle":[{"event":"open","at":"2026-10-20T19:01:58Z"}],"visa":[],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.492,"p_room":0.75,"age_days":5,"expected_fill_days":6,"reasons":["conf:36","win:late","comp:junior"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":57200,"is_top_pay":true},"html_url":"https://alion.io/job/united-way-individual-giving-coordinator","json_url":"https://alion.io/job/united-way-individual-giving-coordinator.json","meta":{"generated_at":"2026-10-26T16:39:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22320,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1756766},"rest":"https://alion.io/mcp/rest/get_company?id=1756766"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funited-way-individual-giving-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funited-way-individual-giving-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funited-way-individual-giving-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/united-way-individual-giving-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funited-way-individual-giving-coordinator"}]}