{"id":4109020,"url":"https://alion.io/job/unitedhealth-group-data-engineering-analyst","title":"Data Engineering Analyst","company":{"id":1043512,"name":"UnitedHealth Group","domain":"unitedhealthgroup.com","url":"https://alion.io/company/unitedhealthgrp","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"B","score":75,"open_postings":162,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-11T22:58:22Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T04:43:30Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.\nPrimary Responsibilities:\nShould be flexible to work in 24/7 shifts with rotational weekly-offs including festivals and holidays\nTracking/monitoring the performance of products via enterprise tools and utilities\nRespond to system-generated alerts/escalations relating to any failures on application platform\nResponsible for monitoring the Production status, and ensure the product works as expected with 100% uptime; handle communication around production issues\nPerform initial analysis and work with partner teams to identify and implement corrective and preventive measures *\nManages product infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage devices, etc\nSetup Incident bridge/War room calls with various internal and cross-functional teams for troubleshooting and document the on-going conversation for timely updates\nMonitor Product Dashboards on Cloud infrastructure\nComply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements.\nRequired Qualifications:\nBachelor's degree in Computer Science, IT, or an equivalent qualification\n2+ years of experience in a customer support function, preferably technology/IT support or voice-based support, with experience handling customer escalations\nGood understanding of ITIL/ITSM processes, particularly Incident Management\nWorking knowledge of Microsoft Word, PowerPoint, and Excel, including basic reporting\nBasic understanding of SQL, database fundamentals, or other technical/programming languages\nProven excellent verbal and written communication skills\nProven solid analytical and problem-solving skills with good attention to detail\nProven ability to communicate effectively with internal stakeholders and external clients/customers\nProven solid technical aptitude and ability to quickly learn new technologies, tools, and processes\nAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. 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