{"id":3431697,"url":"https://alion.io/job/unitedhealth-group-map-enrollment-coordinator","title":"MAP Enrollment Coordinator","company":{"id":1043512,"name":"UnitedHealth Group","domain":"unitedhealthgroup.com","url":"https://alion.io/company/unitedhealthgrp","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"B","score":75,"open_postings":182,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":348},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-29T00:51:19Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-14T20:05:25Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts on the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.\nWe are seeking a highly motivated and detail-oriented Associate Business Analyst / Dual Enrollment Coordinator to support our Medicare Advantage Plus Plan (MAP). This role is responsible for coordinating and processing MAP referrals, ensuring regulatory compliance, maintaining accurate documentation, and serving as a key liaison between internal departments and external partners.\nYou'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.Willingness to work EST hours is required.\nSchedule: 8:30-5pm EST Monday - Friday\nPrimary Responsibilities:\nServes as a key point of contact, representing the organization and ensuring accurate data collection and a positive customer experience\nProcess and manage referred MAP enrollment requests\nReview referrals for completeness, eligibility, and accuracy\nMonitor and maintain compliance with Department of Health (DOH) regulations and program requirements\nStay informed of policy and regulatory updates and communicate impacts to stakeholders\nServe as the primary point of contact for escalated referral and assessment scheduling issues\nCollaborate with internal teams\nMaintain accurate records and documentation in ICUE and other clinical documentation systems\nTrack referrals and maintain audit-ready reports in SharePoint and other tracking tools\nCreate and update member programs and assessment documentation as required\nMonitor and report referral trends, issues, and opportunities for process improvement\nSupport cross-functional initiatives, projects, and program implementations\nAssist with Dual Enrollment activities and member support functions\nPerform additional duties and special projects as assigned\nYou'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.\nRequired Qualification:\nNew York accident and health insurance license \n1+ years of Medicaid managed care experience \nIntermediate level proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and SharePoint\nPreferred Qualification:\nExperience working with Medicare, Medicaid, MAP, MLTC, or Managed Care programs\nAssociates degree in Business Administration, Healthcare Administration, Public Health, or related field, or equivalent work experience\nKnowledge of Medicaid eligibility\nBilingual (Spanish, Mandarin, Cantonese) \nKey Competencies:\nBusiness Analysis\nRegulatory Compliance\nProcess Improvement\nData Tracking and Reporting\nStakeholder Collaboration\nProblem Resolution\nTraining and Coaching\nProject Support\nMember Advocacy\nAttention to Detail\nStrong analytical and problem-solving skills\nExcellent written and verbal communication skills\nAbility to manage multiple priorities in a fast-paced environment\nStrong attention to detail and organizational skills\n*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.\nPay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $24.00 to $43.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\nApplication Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.\nAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.\nUnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.\nUnitedHealth Group is a drug-free workplace. 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