{"id":1720644,"url":"https://alion.io/job/unitedhealth-group-risk-intelligence-operations-analyst","title":"Risk Intelligence Operations Analyst","company":{"id":1043512,"name":"UnitedHealth Group","domain":"unitedhealthgroup.com","url":"https://alion.io/company/unitedhealthgrp","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"B","score":75,"open_postings":124,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5000,"max_usd":11000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":19},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-11-02T11:53:41Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.\nThe Intelligence Operations Analyst provides real-time monitoring and situational awareness within the Global Intelligence Operations (GIO) - Intelligence Operations Center (IOC), focusing on emerging incidents and security developments that could impact company personnel, assets, operations, or major activities.\nOperating under established procedures and escalation protocols, the analyst tracks a range of hazards, including crime, civil unrest, terrorism, environmental threats, and public safety events, to deliver timely situational awareness, initial assessments, and reporting that support operational decision-making during routine and crisis situations.\nThis role supports senior intelligence professionals by ensuring accurate, current information is available for effective incident management and organizational continuity.\nPrimary Responsibilities:\nConduct continuous, real-time, all-source monitoring of global security events using open-source intelligence (OSINT), traditional media, and social media platforms to identify incidents and emerging risks with potential company impact\nTriage incoming information and alerts, identifying relevant and actionable details affecting employees, facilities, operations, executive travel, or major corporate activities\nProvide initial situational awareness and preliminary operational context for security incidents, including natural disasters, civil unrest, terrorism, criminal activity, active assailant events, and other disruptive threats\nDraft and disseminate timely incident notifications, flash alerts, and situational updates in accordance with established ESOC, CSOC, and Corporate Security procedures\nMaintain heightened monitoring during elevated threat periods, ensuring consistent information escalation on events impacting employee safety, assets, or operational continuity\nAssist senior analysts with information collection, research, and data aggregation in support of incident response, trend tracking, special projects, or deeper analytical products\nAccurately capture and maintain incident logs, alerts, and actions taken during shifts in accordance with established documentation standards to support continuity and after action review\nCollaborate with ESOC personnel, Corporate Security partners, and cross-functional stakeholders to ensure consistent situational awareness and information sharing\nSupport rotational shift coverage, including nights, weekends, and holidays, to ensure uninterrupted 24/7/365 global monitoring coverage\nComply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements\nRequired Qualifications:\n1+ years of experience in a security operations center, intelligence, emergency management, international relations, or a related field; relevant academic experience or internships may be considered\nBasic familiarity with OSINT sources, social media monitoring, and situational awareness tools\nProficiency with standard office productivity tools (e.g., Microsoft Office applications)\nDemonstrated ability to rapidly review large volumes of information and identify relevant, time-sensitive, and actionable details\nDemonstrated solid written communication skills with the ability to summarize complex, fast-moving situations clearly and concisely\nDemonstrated ability to remain calm, focused, and detail-oriented in high-tempo or high-stress operational environments\nDemonstrated solid organizational skills with the ability to manage multiple tasks and competing priorities simultaneously\nAbility to work effectively within a rotational, shift-based schedule supporting 24/7 operations\nPreferred Qualifications:\nDemonstrated situational awareness and attention to detail\nDemonstrated operational discipline and adherence to defined procedures\nDemonstrated analytical thinking within established guidelines\nDemonstrated clear and concise written communication\nDemonstrated professional adaptability in a fast-paced operational environment\nProven problem solving and sound judgment within defined authority\nProven organization, prioritization, and task management skills\nProven team collaboration and information sharing\nWorking Conditions\nIn-person role based within the Country Security Operations Center (CSOC)Shift based schedule supporting 24/7/365 operational coverage, including nights and weekends\nDayside, follow the sun shift schedule supporting operational coverage 7 days a week, including weekends\n\nFast-paced, operationally focused environment supporting continuous security monitoring\nAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. 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