{"id":1754436,"url":"https://alion.io/job/unitedhealth-group-senior-software-engineer-salesforce-developer","title":"Senior Software Engineer (Salesforce Developer)","company":{"id":1043512,"name":"UnitedHealth Group","domain":"unitedhealthgroup.com","url":"https://alion.io/company/unitedhealthgrp","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"B","score":75,"open_postings":95,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16000,"max_usd":37000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":63},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anomaly Detection","optional":false},{"name":"Apex","optional":false},{"name":"Java","optional":false},{"name":"Lightning Web Components","optional":false},{"name":"Visualforce","optional":false},{"name":"AI Agents","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-07-27T00:00:00Z","employer_posted_date":"2026-07-27","last_verified_at":"2026-10-25T08:37:47Z","board_verified":true,"closed_at":null,"days_open":90,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":90},"description":"Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.\nPrimary Responsibilities:\nAutomation-First M&O OperationsDesign and implement automation solutions for recurring M&O activities, including monitoring, reporting, validations, and reconciliation processes\nEliminate manual operational dependencies by building scalable, reusable automation frameworks\nContinuously identify opportunities to improve efficiency, accuracy, and SLA adherence through automation\n\nIntelligent Monitoring & InsightsBuild automated monitoring solutions and dashboards using non-production data patterns, logs, and metadata\nProactively detect anomalies, trends, and potential risks before they impact production\nPartner with onshore team to enhance observability and improve system health tracking\n\nIncident Triage, RCA & ResolutionPerform detailed triage of incidents to establish root cause using logs, lower environment replication, and data analysis\nOwn end-to-end resolution lifecycle:Root cause identification\nCode-level fixes\nUnit and integration testing\nDeliver shippable, production-ready solutions via onshore deployment model\nFocus on eliminating repeat issues through permanent fixes and preventative controls\n\nSalesforce Development & EngineeringDevelop and maintain Salesforce PNRM solutions using Apex, LWC, APIs, and configurations\nSupport enhancements tied to operational improvements, reliability, and scalability [PNRM SALES...ANGES 2026 | OneNote]\nEnsure alignment with enterprise SDLC, quality, and compliance standards [PNRM SALES...ANGES 2026 | OneNote]\n\nAI Enablement in M&O (Strategic Responsibility)Contribute to AI-driven transformation initiatives across M&O and PSM product:Intelligent incident triage and classification\nRCA acceleration using data patterns\nPredictive monitoring and anomaly detection\n\nOffshore Delivery & Collaboration ModelOperate effectively in offshore model with restricted production access\nWork closely with onshore team for validation, deployment, and production verification\nMaintain solid documentation, knowledge repositories, and transition readiness\n\nQuality Engineering & Release ReadinessPerform thorough testing (unit, integration, regression) for all fixes and enhancements before deployment\nEnsure all deliverables meet release readiness criteria with minimal dependency on production validation\nSupport continuous improvement in release stability\n\nComply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so\nRequired Qualifications:\n7+ years of experience in Salesforce development\nSolid expertise in:Working experience in Java-based development (core Java, APIs/services) for enterprise integrations\nHands-on experience in production support / M&O model\nExperience delivering code fixes, testing, and production-ready (shippable) solutions\nExperience with SDLC, change management, and release processes\nApex, Lightning Web Components (LWC), Visualforce\nSalesforce APIs and integrations\nSalesforce Flows, Process Builder, and Workflow automation\nSolid debugging, troubleshooting, and root cause analysis (RCA) capabilities\n\nPreferred Qualifications:\nExperience in Healthcare / Medicaid / Provider Management systems (PNRM preferred)\nExposure to automation tools (Python, scripting, reporting automation, etc.)\nHands-on or working experience in:AI agents creation / agent-based workflows\nSalesforce Einstein (Einstein Automate, Einstein GPT, or AI-driven workflows)\nFamiliarity with AI/ML or GenAI use cases in operations (nice to have, not mandatory)\nExperience working in onshore-offshore delivery model with restricted production access\nKnowledge of monitoring, SLA tracking, and operational reporting\n\nBehavioral & Leadership Traits:\nSolid ownership mindset with ability to handle client-critical and SLA-driven systems\nAnalytical thinking with focus on data-driven RCA and solutioning\nAbility to work under pressure in high-visibility client environments\nProactive mindset toward automation and efficiency improvement\nAt UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.","description_format":"text","description_chars":5715,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Hospitals & Health Systems","Pharmacies"],"lifecycle":[{"event":"open","at":"2026-10-03T10:09:01Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.403,"p_room":0.28,"age_days":90,"expected_fill_days":26,"reasons":["conf:1","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/unitedhealth-group-senior-software-engineer-salesforce-developer","json_url":"https://alion.io/job/unitedhealth-group-senior-software-engineer-salesforce-developer.json","meta":{"generated_at":"2026-10-25T12:09:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17545,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1043512},"rest":"https://alion.io/mcp/rest/get_company?id=1043512"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funitedhealth-group-senior-software-engineer-salesforce-developer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funitedhealth-group-senior-software-engineer-salesforce-developer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funitedhealth-group-senior-software-engineer-salesforce-developer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/unitedhealth-group-senior-software-engineer-salesforce-developer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funitedhealth-group-senior-software-engineer-salesforce-developer"}]}