{"id":4140680,"url":"https://alion.io/job/unitingcare-patient-services-assistant","title":"Patient Services Assistant","company":{"id":2193128,"name":"UnitingCare","domain":"unitingcareqld.com.au","url":"https://alion.io/company/unitingcareqld","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":9,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T05:15:12Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T05:15:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Patient Services Assistant - Housekeeping| St Stephen’s Hospital\nEmployment Term: Casual Opportunity Available\nLocation: St Stephen’s Hospital, Hervey Bay\n Remuneration: $29.02 - $31.15 phr + Casual Loading + Super + NFP Salary Packaging (save tax and increase your take home pay)\nApplications will be reviewed as they are received, and therefore may result in the role closing early if the right applicant is found.\nMake a meaningful difference with St Stephen’s Hospital\nAt St Stephen’s Hospital, we are Australia’s first fully digital hospital, giving the Wide Bay community access to one of the country’s most advanced healthcare facilities. An innovative non-for-profit regional hospital, we offer access to the best specialists with minimal waiting for advanced treatment and remain focused on making a meaningful difference in the lives of our patients and surrounding community. We offer a comprehensive range of inpatient medical, surgical and rehabilitation services including Cardiac and Cancer Care, Urology, Bariatric, Gynaecology, Respiratory, Haematology, Orthopaedics, Cardiovascular, Endoscopy and Vascular and general surgery.\nAn integral part of our team, working as a Patient Services Assistant - Housekeeping, you’ll be encouraged to grow, develop and feel empowered to make the everyday easier for the people we care so passionately about. Let’s make a meaningful difference, together!\nYour part in our St Stephens team\nAs part of our Housekeeping team, you will be accountable for providing exceptional cleaning services in our patient rooms, wards, offices, theatres and procedural areas. You will work with industrial level cleaning equipment, ensuring safe and hygienic environmental services are provided to the hospital. In addition to this you will:\nConducts quality support services in a safe environment that meets the needs of all hospital customers\nProvide a housekeeping / cleaning service within the hospital environment. Clean, maintain store or retrieve equipment in work area as requested\nJoin a large team that supports our facility 24/7, and plays a vital part in ensuring our customers, visitors and staff remain safe at work\nWhat makes a difference for us?\nPrevious experience as a Cleaner/Housekeeping person or in a hospital/nursing environment, with a knowledge of infection control guidelines and standard health precautions.\nFlexibility to work across all shifts - mornings, afternoons, evenings, and weekends\nExceptional communication skills, with a team focus to provide excellent customer service for the hospital, its patients and staff\nDemonstrated knowledge of cleaning chemicals and industrial cleaning equipment\nWillingness to obtain required vaccinations in line with hospitals infection control requirements, as well as undergo national criminal history check and functional assessment \nWhat makes a difference for you?\nNFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained\n\nFlexible work arrangements to support work-life balance\n\nA recognition and rewards platform, providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs\n\n12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme\n\nDiversity and inclusive leave, offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events\n\nCareer development opportunities to challenge yourself, grow and make a meaningful difference\n\nA positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others\n\nWe’d love you to be part of our UnitingCare family\nBy joining our Hospitals, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 17,500 staff and 9, 000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Our team are compassionate, inclusive and committed to the work we do, helping people live life in all its fullness.\nChild safe, Child friendly\nUnitingCare is committed to being a Child Safe, Child Friendly organisation and will:\nprovide welcoming, safe and nurturing services for children\n\nimplement measures to prevent child abuse and neglect within our services\n\nappropriately and immediately address child abuse and neglect if it does occur\n\nabide by the Child Safe Standards and adhere to the Reportable Conduct Scheme\n\nDiversity & Inclusion\nOur approach is simple - everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position.\nSafe workplace\nWe work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.\nCommitment to Safeguarding\nWe are committed in creating services and workplaces that are welcoming and safe for every person. We work together to protect children, young people, adults and the elderly from harm within our services and the communities we support. We speak up for their safety to ensure their voices are heard. Our recruitment and workplace practices reflect our dedication in preventing abuse, harm and exploitation across UnitingCare.","description_format":"text","description_chars":6285,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hospitals & Health Systems","Home Care Services","Nursing Homes & Long-Term Care","Disability Support Services"],"lifecycle":[{"event":"open","at":"2026-11-12T05:15:12Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-12T07:32:24Z"},"pay":null,"html_url":"https://alion.io/job/unitingcare-patient-services-assistant","json_url":"https://alion.io/job/unitingcare-patient-services-assistant.json","meta":{"generated_at":"2026-11-12T07:32:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15074,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2193128},"rest":"https://alion.io/mcp/rest/get_company?id=2193128"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funitingcare-patient-services-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funitingcare-patient-services-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funitingcare-patient-services-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/unitingcare-patient-services-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funitingcare-patient-services-assistant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4140680}},{"tool":"search_jobs","arguments":{"company":"unitingcareqld.com.au","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4140680},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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