{"id":2337671,"url":"https://alion.io/job/universal-logistics-quality-supervisor","title":"Quality Supervisor","company":{"id":2303602,"name":"Universal Logistics","domain":"universallogistics.com","url":"https://alion.io/company/universallogistics-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mesa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":99000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3384},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-12T10:28:11Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T02:07:20Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?\nUniversal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. \nUniversal has immediate career opportunities in your area. Apply today to become part of the Universal team!\nLogistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third-party logistics provider (3PL) offering customized supply chain solutions across a wide range of industries. Through experienced leadership, operational expertise, and advanced technology, LINC delivers innovative logistics solutions that drive efficiency and cost savings for its customers.\nOur Mesa, Arizona operation supports Boeing Aerospace and provides warehouse services including pick and pack, sequencing, inventory management, and material flow support within a fast-paced aerospace environment.\nEssential Responsibilities\nLead daily quality operations within the facility and ensure compliance with Boeing customer requirements and internal quality standards.\nDevelop, implement, and maintain quality procedures, work instructions, and process documentation.\nConduct routine audits of warehouse processes, inventory accuracy, sequencing activities, and material handling operations.\nInvestigate quality incidents, customer concerns, non-conforming material, and inventory discrepancies.\nLead root cause analysis and corrective/preventive action initiatives to prevent recurring issues.\nMonitor key quality performance indicators and prepare reports for site leadership and customers.\nPartner with operations leadership to identify opportunities for continuous improvement and process optimization.\nCoordinate quality training and ensure employees understand customer expectations and quality requirements.\nSupport customer audits, internal audits, and compliance reviews.\nTrack and validate corrective actions to ensure sustainable process improvements.\nMaintain records and documentation required to support quality management systems.\nPromote a culture of safety, quality, accountability, and continuous improvement throughout the operation.\nCollaborate with inventory control, operations, and customer representatives to resolve issues impacting service, quality, or delivery performance.\nQualifications\nBachelor's degree in Business, Supply Chain, Engineering, Quality Management, or a related field preferred.\n3+ years of quality leadership experience in warehousing, manufacturing, logistics, aerospace, or related industries.\nExperience conducting audits, investigations, and root cause analysis.\nKnowledge of quality systems, continuous improvement methodologies, and process management.\nStrong analytical and problem-solving skills.\nExperience working directly with customer quality requirements and expectations.\nProficiency with Microsoft Office, reporting tools, and warehouse management systems.\nAbility to communicate effectively with hourly employees, management, and customer representatives.\nStrong organizational skills with the ability to manage multiple priorities in a fast-paced 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