{"id":1891935,"url":"https://alion.io/job/universal-logistics-sr-manager-operations-3","title":"SR Manager Operations","company":{"id":2303602,"name":"Universal Logistics","domain":"universallogistics.com","url":"https://alion.io/company/universallogistics-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dearborn, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":147000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2492},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-05T05:39:23Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-07T18:36:59Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?\nUniversal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. \nUniversal has immediate career opportunities in your area. Apply today to become part of the Universal team!\nUniversal Dedicated, Inc., a subsidiary of Universal Logistics Holdings, Inc., is a leading provider of asset-based and asset-light transportation solutions across North America. Through experienced leadership, innovative technology, and operational excellence, we deliver customized logistics and supply chain solutions that help our customers improve efficiency, service, and performance.\nThis position is based in Dearborn, Michigan, supporting automotive manufacturing and supply chain operations. The Operation Manager is responsible for the overall performance of the operation, including customer satisfaction, employee leadership, safety, quality, financial performance, and daily execution. This role serves as the primary point of contact for both customer and internal leadership teams and plays a critical role in ensuring operational excellence.\nKey Responsibilities\nLead day-to-day operations supporting automotive customer requirements and service expectations.\nManage and develop supervisors, coordinators, drivers, and hourly employees.\nServe as the primary point of contact for customer representatives and maintain strong customer relationships.\nMonitor operational performance, staffing levels, safety, attendance, and service-related KPIs.\nDrive employee accountability through coaching, training, performance management, and corrective action.\nInvestigate and resolve operational issues, customer concerns, and employee relations matters.\nEnsure compliance with company policies, customer requirements, and safety standards.\nPartner with HR, Safety, Recruiting, and Operations Leadership to support staffing, retention, and employee development initiatives.\nIdentify opportunities to improve efficiency, service, and overall operational performance.\nPromote a culture of safety, accountability, teamwork, and customer service.\nQualifications\nBachelor's degree preferred.\n3+ years of leadership experience in logistics, transportation, manufacturing, warehousing, or automotive operations.\nExperience leading supervisors, drivers, or hourly workforces.\nStrong communication, problem-solving, and employee development skills.\nProficiency with Microsoft Office, including Excel.\nAbility to thrive in a fast-paced, customer-focused environment.\nAutomotive, transportation, or logistics experience preferred.","description_format":"text","description_chars":2816,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-05T05:39:23Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":2,"expected_fill_days":30,"reasons":["conf:2","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-07T05:47:15Z"},"pay":null,"html_url":"https://alion.io/job/universal-logistics-sr-manager-operations-3","json_url":"https://alion.io/job/universal-logistics-sr-manager-operations-3.json","meta":{"generated_at":"2026-10-08T00:19:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":287,"day_limit":5000,"remaining_today":4713,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2303602},"rest":"https://alion.io/mcp/rest/get_company?id=2303602"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funiversal-logistics-sr-manager-operations-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funiversal-logistics-sr-manager-operations-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funiversal-logistics-sr-manager-operations-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/universal-logistics-sr-manager-operations-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funiversal-logistics-sr-manager-operations-3"}]}