{"id":1876997,"url":"https://alion.io/job/universal-logistics-sr-manager-operations","title":"SR Manager Operations","company":{"id":2303602,"name":"Universal Logistics","domain":"universallogistics.com","url":"https://alion.io/company/universallogistics-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Orion, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":146000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2871},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-04T22:35:58Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-11T17:32:17Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Are you looking to join a dynamic team that provides its people with the tools to be successfull and opportunities to grow?\nUniversal Logistics is a leading provider of customized transportation and logistics solutions, offering a comprehensive suite of services including transportation, value-added, intermodal, and specialized services utilized throughout entire supply chains. \nUniversal has immediate career opportunities in your area. Apply today to become part of the Universal team!\nLogistics Insight Corporation (LINC), a subsidiary of Universal Logistics Holdings, Inc., is a leading third-party logistics (3PL) provider offering customized supply chain solutions across North America. Through experienced leadership, proven operational processes, and advanced technology, LINC delivers transportation, warehousing, inventory management, sequencing, and value-added logistics services for some of the world's largest manufacturers.\nPosition Overview\nLINC is seeking an Operations Manager to lead our cross dock operation supporting GM Lake Orion Assembly in Lake Orion, Michigan. This role is responsible for overseeing all aspects of the operation, including safety, service, quality, productivity, and employee performance while ensuring uninterrupted material flow in support of General Motors' production requirements.\nKey Responsibilities\nProvide overall leadership and direction for the cross dock operation supporting GM Lake Orion Assembly.\nLead and develop Floor Supervisors and hourly employees while promoting a culture of accountability, safety, and operational excellence.\nEnsure the efficient movement of inbound and outbound freight while maintaining customer service expectations and production support requirements.\nOversee staffing levels, labor planning, scheduling, and productivity across all shifts.\nMaintain strong working relationships with GM, transportation providers, and internal stakeholders.\nEnsure compliance with all company, customer, and safety requirements.\nMonitor operational performance and drive improvements related to safety, quality, productivity, inventory accuracy, and on-time delivery.\nManage operational budgets, labor costs, and overall financial performance.\nInvestigate service failures, freight discrepancies, and operational disruptions while implementing corrective actions.\nReview and analyze KPIs, identifying trends and opportunities for continuous improvement.\nSupport employee development, succession planning, coaching, disciplinary actions, and performance evaluations.\nLead startup activities, process improvements, and customer-driven initiatives.\nPromote a positive work environment focused on employee engagement and retention.\nQualifications\nRequired\nBachelor's Degree preferred or equivalent leadership experience.\n5+ years of leadership experience in logistics, transportation, warehousing, manufacturing, or distribution.\nExperience managing supervisors and large hourly workforces.\nStrong leadership, organizational, and communication skills.\nProven ability to manage multiple priorities in a fast-paced operational environment.\nStrong problem-solving and decision-making abilities.\nProficiency with Microsoft Office, including Excel and Outlook.\nPreferred\nExperience supporting automotive, OEM, or Tier 1 operations.\nKnowledge of cross dock operations, transportation management, material flow, inventory control, and customer service.\nExperience with WMS, TMS, ERP systems, and KPI reporting.\nFamiliarity with Lean Manufacturing, Continuous Improvement, and operational excellence programs.\nPrevious experience managing multi-shift operations.","description_format":"text","description_chars":3624,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & 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