Area Manager - Melbourne

Universal Store  

From our humble beginnings as a suburban unisex clothing store in 1999, we’ve grown to more than 100 stores nationally and now deliver the latest in apparel to customers around the world through our thriving online store. Our team carefully curates a mix of local and international labels, working collaboratively to develop exclusive styles and collections that give our customers head-to-toe outfitting options for every occasion.  

Today, we’re proud to be recognised as one of Australia’s leading youth-fashion retailers. We’ve built and grown brands such as Neovision, Common Need, Luck & Trouble, and Worship, and we continue to partner with global favourites including Lee, Wrangler, AS Colour, Calvin Klein, Stussy and Abrand. As our business has expanded, we’ve welcomed the Perfect Stranger and Thrills Co brands into our portfolio, allowing us to offer an even broader range of fits, styles and pieces that reflect the diversity of our customer base. 

The Role 

We are looking for a creative, inspiring and dedicated Area Sales Manager to lead our teams across a Melbourne-based region. 

This role is all about leading from the front, inspiring Store Managers and their teams to deliver exceptional customer experiences while driving strong commercial results. You will bring teams together, connecting people, process and presentation to create stores that excite and engage our customers. 

As a natural leader and organiser, you thrive in a fast-paced environment, balancing strategy with hands-on execution.  

Key Responsibilities 

Drive sales performance and deliver regional targets through strong leadership and strategy 

Lead, coach and develop Store Managers and teams to build capability and future leaders  

Create a consistent and exceptional customer experience across all stores 

Recruit, train and retain high-performing talent in line with company values 

Manage budgets and productivity to optimise profitability 

Analyse performance, trends and opportunities to support business growth  

Maintain strong communication across all levels, providing clear direction and feedback 

Oversee scheduling aligned to trade periods, promotions and operational needs 

Embed a positive, inclusive and high-performing team culture 

Skills and Experience  

Minimum 1+ years' experience in an Area Manager or multi-site leadership role 

Proven ability to drive sales and lead high-performing teams 

Strong understanding of retail financials, KPIs and cost management 

Highly organised with the ability to plan, prioritise and adapt 

A passion for fashion retail and delivering outstanding customer experiences 

What We Offer  

Career growth opportunities within a growing and evolving business 

Supportive leadership team and collaborative culture 

Generous and achievable bonus structure 

Staff discounts across our brands 

Ongoing training, development and leadership pathways 

Wellbeing initiatives and team engagement activities 

A workplace where your ideas and contributions truly matter 

Our Values  

Care for Everyone  

Here to Help  

Make it Work  

Better than Good  

Contribute  

Apply Now  

If you’re ready to lead, inspire, and grow with a passionate and fashion-focused team, apply now with your CV and a brief cover letter outlining your suitability for the role.