Store Manager - Kawana

The Opportunity 

Universal Store is seeking a passionate, creative, and driven retail leader to step into the Store Manager role. This opportunity suits someone who thrives on leading from the front, building strong store culture, and creating standout customer experiences. If you’re passionate about youth fashion, developing high-performing teams, and delivering excellence in a fast-paced retail environment, we’d love to hear from you. 

The successful candidate will work a Tuesday–Saturday roster, including late-night trade.

Responsibilities 

Lead day-to-day store operations with a strong and visible floor presence 

Inspire, coach, and develop a large, diverse team to build future leaders 

Deliver outstanding customer experiences in line with Universal Store service standards 

Drive sales performance and store profitability through strong cost and productivity management 

Manage rostering, budgets, and scheduling to achieve business and payroll targets 

Maintain visual merchandising, presentation standards, and overall store efficiency 

Recruit, train, and support team members through clear, honest, and constructive feedback 

Uphold and role-model Universal Store’s values, culture, and brand expectations 

Skills and Experience 

Strong retail background with hands-on experience across both shop floor and stockroom 

Proven experience as a Store Manager, leading medium to large teams 

A warm, energetic communicator who leads with positivity and purpose 

Ability to adapt and thrive in a fast-paced, ever-changing environment 

High attention to detail with a strong understanding of retail profitability 

Proven success in achieving and exceeding sales targets 

Confident in delivering feedback and communicating effectively at all levels 

What We Offer 

A business that genuinely invests in your growth and career pathway 

Comprehensive technical and leadership development 

A strong and supportive team culture 

Generous staff discounts and favourable rosters 

A workplace where your ideas, creativity, and input are valued 

Our Values 

Care for Everyone 

Here to Help 

Make It Work 

Better Than Good 

Contribute 

Apply Now 

If you’re ready to lead, inspire, and grow with a passionate, fashion-focused team, apply now with your CV and a brief cover letter outlining your suitability for the role. 

No agency enquiries. Due to the high volume of applications, only shortlisted candidates will be contacted.