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Gewährleistung einer hohen Servicequalität und professioneller Abläufe\n\n Mitgestaltung eines modernen, digitalen Kundenservices\n\n Förderung und Weiterentwicklung der Mitarbeitenden\n\n Mitarbeit im Tagesgeschäft sowie in bereichsübergreifenden Projekten\n\n Was brauche ich, um erfolgreich zu sein?\n Führungserfahrung im Kundenservice, Backoffice oder einem vergleichbaren administrativen Bereich\n\n Sehr gute Kenntnisse im Kranken- oder Sozialversicherungswesen, idealerweise mit Fachausweis\n\n Kunden- und dienstleistungsorientierte Persönlichkeit\n\n Analytische und lösungsorientierte Arbeitsweise\n\n Freude an Veränderungen und Prozessoptimierungen\n\n Was sind meine Vorteile?\n Menschen im Mittelpunkt - wertschätzende Unternehmenskultur\n\n Modernes Arbeitsumfeld mit Entwicklungsmöglichkeiten\n\n Fachliche und persönliche Weiterbildungen\n\n Starkes Team mit gegenseitiger Unterstützung\n\n Was zeichnet das Unternehmen aus?\n Das Unternehmen verbindet persönliche Kundenbetreuung mit innovativen, digitalen Gesundheitslösungen und zeichnet sich durch eine offene Unternehmenskultur, kurze Entscheidungswege und ein dynamisches Arbeitsumfeld aus.\n Sprachen \nDeutsch: C2 - Muttersprachliches Niveau\nEnglisch: B1 - Fortgeschritten / Gut\nFranzösisch: von Vorteil\nItalienisch: von Vorteil\n Arbeitsort \nBern\n Vakanz-Nummer \nVA-TYS-8YD","description_format":"text","description_chars":1586,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Intermediate (B1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing"],"lifecycle":[{"event":"open","at":"2026-11-02T12:34:24Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":7,"expected_fill_days":30,"reasons":["seen:8","agency","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/universaljob-teamleiter-backoffice-mwd","json_url":"https://alion.io/job/universaljob-teamleiter-backoffice-mwd.json","meta":{"generated_at":"2026-11-10T08:44:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20292,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2426370},"rest":"https://alion.io/mcp/rest/get_company?id=2426370"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funiversaljob-teamleiter-backoffice-mwd"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funiversaljob-teamleiter-backoffice-mwd"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funiversaljob-teamleiter-backoffice-mwd"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/universaljob-teamleiter-backoffice-mwd\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funiversaljob-teamleiter-backoffice-mwd"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3608077}},{"tool":"search_jobs","arguments":{"company":"universaljob.ch","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3608077},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}