{"id":2119949,"url":"https://alion.io/job/universalmusic-product-specialist","title":"Product Specialist","company":{"id":15061,"name":"Universalmusic","domain":"universalmusic.com","url":"https://alion.io/company/universalmusic","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":4,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":71,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":78000,"max_usd":184000,"period":"year","method":"role_country_seniority_unknown","sample_n":217},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-14T00:00:00Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-22T18:09:27Z","board_verified":false,"closed_at":"2026-10-22T18:09:27Z","days_open":38,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":38},"description":"Music is Universal\nIt’s the passionate and dedicated team at Universal Music who help make us the world’s leading music company. From A&R to finance, legal to digital, sales to marketing, Universal Music is the place to grow and develop your career within a truly commercial and innovative business that leads in everything it does.\nEveryone is welcome to apply for our roles, and we are determined to ensure that no applicant or employee receives less favourable treatment because of gender, race, disability, sexual orientation, religion, belief, age, marital status, background, pregnancy, or caring responsibilities. We also recognise the importance of diversity of thought within our teams and are fully committed to embracing the talents of people with autism, dyslexia, ADHD, and other forms of neurocognitive variation.\nWe will always seek to make appropriate adjustments to recruitment, workplaces, and work processes to be fully inclusive to people with different needs and working styles. If you need us to make any reasonable adjustments for you from application onwards, including alternatives to the online form or to disclose a neurocognitive condition, please email .\nAudiomovers | Abbey Road Studios\nAbout Audiomovers\nAudiomovers is the innovation engine behind Abbey Road Studios’ technology offering, pioneering remote technology for music producers, artists, composers and sound engineers.\nWith more than 3 million creator sessions worldwide, Audiomovers has supported collaboration on projects by Taylor Swift, J. Cole, Beyoncé, Burna Boy, Rihanna, Lewis Capaldi and more.\nAcross music, film, TV and gaming, Audiomovers shapes the future of how audio is created and shared.\nThe Role\nThe Product Specialist will be a key technical expert across the Audiomovers portfolio, working closely with Product, Marketing, Sales and Customer Success.\nYou will support customers through product demos, onboarding, troubleshooting and ongoing use, while ensuring customer feedback and recurring issues are clearly captured and shared with the wider team.\nThe role suits someone with strong professional audio knowledge, a practical approach to problem solving and a deep understanding of how studios, software and hardware work together.\nKey Responsibilities\nAct as a technical product expert across the Audiomovers portfolio\nTroubleshoot customer issues across DAWs, audio routing, networking, studio systems and pro audio hardware\nDeliver product demos, technical walkthroughs and onboarding sessions\nCreate and maintain user guides, setup documentation and knowledge-base content\nCapture customer feedback and recurring issues and share clear insights with Product and Marketing\nSupport Sales and Customer Success with technical questions and product workflows\nSupport customer, partner and industry-facing product sessions\nRepresent Audiomovers at industry events, trade shows and workshops\nSkills and Experience\nMust Have\nDeep understanding of professional studio environments and workflows, including studio systems, pro audio hardware, signal flow, routing, networking and DAWs\nStrong practical knowledge of Audiomovers products and how they fit into professional audio workflows\nStrong troubleshooting abilities with a methodical, customer-first approach to problem-solving\nAbility to quickly learn new products, systems and workflows\nNice to Have\nProfessional or hands-on experience in audio production, sound engineering or music technology, including recording, mixing, post-production or audio-for-picture workflows\nExperience with Dolby Atmos or immersive audio\nExperience in technical support, customer success, solutions engineering or another product-focused role\nFamiliarity with video production software and post-production environments Experience working with studios, manufacturers, software companies, broadcasters, post-production facilities or technology partners\nJust So You Know…\nThe company presents this job description as a guide to the major areas and duties for which the jobholder is accountable. However, the business operates in an environment that demands change and the jobholder's specific responsibilities and activities will vary and develop. Therefore, the job description should be seen as indicative and not as a permanent, definitive, and exhaustive statement.\n Job Category:\nAdministrative","description_format":"text","description_chars":4373,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Music Industry"],"lifecycle":[{"event":"open","at":"2026-10-08T23:55:00Z"},{"event":"close","at":"2026-10-22T18:09:27Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-28T06:26:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/universalmusic-product-specialist","json_url":"https://alion.io/job/universalmusic-product-specialist.json","meta":{"generated_at":"2026-10-28T16:40:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22655,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15061},"rest":"https://alion.io/mcp/rest/get_company?id=15061"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Funiversalmusic-product-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Funiversalmusic-product-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Funiversalmusic-product-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/universalmusic-product-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Funiversalmusic-product-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2119949}},{"tool":"search_jobs","arguments":{"company":"universalmusic.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2119949},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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