{"id":1158831,"url":"https://alion.io/job/university-of-washington-department-of-athletics-program-operations-specialist-ne-s-7","title":"Program Operations Specialist (NE S 7)","company":{"id":708899,"name":"University of Washington Department of Athletics","domain":"gohuskies.com","url":"https://alion.io/company/university-of-washington-athletics","size_band":"1001-5000","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":61368,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":61368},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-23T22:46:36Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-09-24T18:12:09Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Description\nThe Accounting, Compliance, and Governance (ACG) Team has an outstanding opportunity for Program Operations Specialist to join their team.\nAbout this Opportunity\nAs a Program Operations Specialist, this critical role will support the development and maintenance of the University’s foundation data model (FDM) and financial data governance practices. Reporting to the Manager of Enterprise Accounting and Governance, this role will be responsible for supporting internal stakeholders, both within Finance Planning and Budgeting (FPB) and across the wider campus community, in maintaining unit-level data structures and providing oversight to ensure data governance standards are followed. Further, this role is responsible for addressing business operations and campus support needs and driving to solutions. Specific duties will include triaging and fulfilling foundation data model (FDM) maintenance tickets, documenting and analyzing business processes to drive improvements, and collaborating with FPB, UWIT, and Shared Environment resources to handle escalated inquiries.\nAdditionally, as a proactive team member focused on continuous improvement, the incumbent will be expected to identify process issues, evaluate opportunities for enhancement, and contribute to the implementation of recommended solutions to support ongoing Workday processes and business operations.\nKey Responsibilities\nCustomer Service, Outreach, and Project Support (40%)\nTriage support request intake and resolution; engaging with and escalating to appropriate teams and resources as needed\nCollaborate with stakeholders to understand business requirements and facilitate process improvements, resulting in complete work products for institutional use\nParticipate in the review of Workday updates impacting finance operations, including requirement reviews, testing and training as necessary\nPartner with teams in Finance, Planning & Budgeting (FPB), Shared Environments, and UWIT to ensure consistency in process and training across all Workday Finance transactions\nSupport resolution of complex user/stakeholder inquiries as needed\nWorkday FDM and Accounting Configuration Support (40%)\nProcess Workday FDM change requests\nProcess defined EIB data loads within Workday\nAdvise process partners on appropriate FDM and accounting Worktags usage\nManage operational data elements and attributes within Workday and external systems\nProvide Workday task assignment and delegation support\nProvide support for other finance operations transactions as required, including higher volume windows and major processing activities\nEnterprise Accounting and Governance Support (20%)\nUpdate and maintain process, system, and support materials\nSupport communication efforts related to major Workday activities, system enhancements/updates, and known issues\nMaintain and coordinate changes to support request intake forms, assignment groups, and design\nWork with a diverse group of individuals, placing a value on diversity, equity, and inclusiveness\nOther duties as assigned\nTrain and cross train staff within Finance, Planning and Budgeting\nRequired Qualifications\nTo be considered for this opportunity your application must demonstrate you meet both the minimum qualifications and additional qualifications listed below. Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.\nMinimum Qualifications\nBachelor's degree and 2 years of experience relevant experience working in Finance, Accounting, or Enterprise Systems support\nExperience interacting with customers, including resolution of complex inquiries and efficient performance during high-volume timeframes\nAbility to communicate effectively with diverse stakeholders, including customers and key process stakeholders\nExcellent written and verbal communication skills, with a strong focus on clarity and conciseness\nExperience using a proactive continual service improvement/iterative approach to meet process design requirements, assimilating stakeholder feedback, and refining operational frameworks on an ongoing basis\nDemonstrated experience in working on diverse groups and teams; respects, values, and contributes to FPB and UW’s commitment to diversity, inclusion, and equity.\nPreferred Qualifications\nExperience executing and/or managing relevant Workday training at the University of Washington or in a comparable higher education environment\nAbout the Team\nFinance, Planning, and Budgeting (FPB) encompasses the major central financial, planning, analytical, and budgeting functions for the University of Washington, including:\nFinancial Stewardship &Operations\nInstitutional Analytics & Decision Support\nBudget, Policy & Strategy\nUniversity Business Services\nCompensation, Benefits and Position Details\nPay Range Minimum:\n$61,368.00 annualPay Range Maximum:\n$75,084.00 annualOther Compensation:\n-Benefits:\nFor information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/Shift:\nFirst Shift (United States of America)Temporary or Regular?\nThis is a regular positionFTE (Full-Time Equivalent):\n100.00%Union/Bargaining Unit:\nNot ApplicableAbout the UW\nWorking at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.\nUW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.\nOur Commitment\nThe University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.\nTo request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or .\nApplicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.","description_format":"text","description_chars":6640,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Higher Education"],"lifecycle":[{"event":"open","at":"2026-09-23T22:46:36Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:0","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-09-24T05:45:00Z"},"pay":{"stated_usd_annual":61368,"is_top_pay":false},"html_url":"https://alion.io/job/university-of-washington-department-of-athletics-program-operations-specialist-ne-s-7","json_url":"https://alion.io/job/university-of-washington-department-of-athletics-program-operations-specialist-ne-s-7.json","meta":{"generated_at":"2026-09-24T20:09:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}