{"id":1136943,"url":"https://alion.io/job/up-education-systems-coordinator","title":"Systems Coordinator","company":{"id":5004,"name":"UP Education","domain":"up.education","url":"https://alion.io/company/up-education","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":87000,"period":"year","method":"role_country_seniority_unknown","sample_n":45},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-09-23T03:30:55Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-01T22:27:04Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"About AE\nAcknowledge Education is entering an exciting new chapter. With a refreshed leadership team and a renewed focus on innovation, growth, and student success, we are building on our 139-year legacy to shape the future of higher education and VET in Australia.\nWe deliver programs across health & community services, social work, engineering design & construction, hospitality, and the Victorian Certificate of Education (VCE), with campuses in Melbourne, Sydney, Perth, Brisbane, and Adelaide. Each year we support more than 8,000 students to achieve their goals.\nNow, under new leadership, we are strengthening our academic vision, deepening industry connections, and investing in our people. If you’re looking to make an impact in an organisation with momentum, this is the right time to join us.\n We are seeking a Systems Coordinator to manage and optimise our student management systems, ensuring student data is accurate, reliable and compliant with regulatory requirements.\nThis role sits at the intersection of systems, data and operations, working closely with internal teams and external vendors to improve system functionality, streamline processes and maintain high standards of data integrity.\nYou will also play a key role in operational and regulatory reporting, using data analysis and business intelligence to identify trends, resolve issues and support informed decision-making across the organisation.\nKey Responsibilities\nManage and support key student and business systems, including the Student Management System (SMS), InPlace, JIRA and My eQuals.\nWork with internal stakeholders and external vendors to resolve system issues, implement enhancements and improve system functionality and processes.\nMonitor and maintain the accuracy, integrity and consistency of student data across systems.\nProduce and analyse scheduled and ad-hoc operational, management and regulatory reports, including Power BI dashboards.\nSupport TCSI, QILT and other higher education and VET regulatory reporting requirements, including data preparation, validation and submission.\nMonitor data and reporting requirements to identify trends, discrepancies and areas requiring investigation. \nMaintain accurate student records and ensure key reporting fields, including census data, meet regulatory and organisational requirements.\nDevelop and maintain system documentation, user guides and process manuals.\nDeliver training and guidance to staff to promote effective and consistent use of systems and processes. \n A Bachelor’s degree or higher in Computer Science or a relevant discipline.\nExperience working with Student Management Systems (SMS) and data within the higher education sector.\nDemonstrated experience with TCSI reporting, including data preparation, validation, submission and resolution of reporting errors.\nExperience with systems such as Meshed RTO Manager and JIRA, or similar platforms.\nStrong data analysis and reporting capability, including advanced Excel skills and experience with Power BI or Tableau.\nStrong attention to detail and a methodical approach to data integrity, management and compliance.\nThe ability to translate technical information into clear, practical guidance for non-technical stakeholders.\nStrong organisational skills, with the ability to manage competing priorities and projects in a fast-paced environment.\nThe ability to build effective working relationships with internal teams, external vendors and stakeholders across the organisation.\n Why join AE\nNow is the perfect time to join Acknowledge Education. With a refreshed leadership team and a renewed focus on innovation and growth, we’re building something special - and you can be part of it.\nOpportunities to grow within the organisation \n$1,500 annual professional development allowance \nIncredibly committed and supportive team of student-centric professionals \nHealth insurance discounts through Bupa \nBe part of a fast-moving, agile private provider where decisions turn into action quickly \nAcknowledge Education is part of UP Education group - a leading education provider: https://www.up.education/\nQuestions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.\nWe are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.","description_format":"text","description_chars":4548,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Health insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education"],"lifecycle":[{"event":"open","at":"2026-09-23T08:38:38Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.857,"p_room":1,"age_days":8,"expected_fill_days":26,"reasons":["conf:18","wave","win:early"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/up-education-systems-coordinator","json_url":"https://alion.io/job/up-education-systems-coordinator.json","meta":{"generated_at":"2026-10-02T00:47:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":792,"day_limit":5000,"remaining_today":4208,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}