{"id":836291,"url":"https://alion.io/job/upcominds-application-support-specialist-1640","title":"Application Support Specialist - 1640","company":{"id":693556,"name":"UpcoMinds","domain":"upcominds.com","url":"https://alion.io/company/upcominds","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Nicosia, Cyprus"],"countries":["CY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"GDPR","optional":false}],"status":"live","first_seen_at":"2026-09-25T07:39:28Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-26T14:34:30Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"We are looking for a motivated and client-focused Application Support Specialist to join our team based in Nicosia, Cyprus.\nWhat You’ll Do:\nFirst-Level Support: Be the first point of contact for user questions and technical issues.\nMinor Changes: Make small adjustments to applications when needed.\nUser Management: Add and manage user accounts within the system.\nEscalation: Forward more complex issues to second-level support or solution vendors.\nDocumentation: Keep accurate records of problems and their solutions.\nLearning: Participate in training sessions to better understand the application.\nTeamwork: Collaborate with IT team members to improve the application and user satisfaction.\nRequirements\nBachelor’s Degree in Computer Science or Computer Engineering\nExcellent communication & interpersonal skills\nDetail-oriented with focus on accuracy & quality\nFlexible & adaptable in fast-paced settings\nStrong organizational & time management skills\nWillingness to learn\nStrong analytical & problem-solving abilities\nAble to work independently & in a team\nFluent in Greek & English\nMilitary obligations fulfilled\nBenefits\nCompetitive remuneration package\nPrivate health insurance\nFree access to LinkedIn Learning\nContinuous learning and career development opportunities within IT and consulting\nA dynamic, collaborative, and professional working environment\nAbout UpcoMinds\nFounded in 1997 in Brussels, UpcoMinds is a reliable IT partner specializing in Project Development, Consulting, Strategic Teaming, and R&D & Innovation.\nWith offices in Belgium, Greece, and Cyprus, we support organizations across Europe in delivering complex, high-impact technology initiatives. Our team of 200+ professionals operates in an agile and hybrid working model.\nLearn more at: www.upcominds.com\nUpcoMinds is committed to creating an inclusive working environment where all employees are treated with dignity and respect. We provide equal employment opportunities to all candidates.\nOur recruitment consultants will review your CV and contact you shortly. If you do not hear from us within ten (10) working days, please consider that you have not been selected for this role.\nBy submitting your CV, you consent to its retention in our database for two (2) years, in accordance with GDPR, for the purpose of considering your application for current or future employment opportunities.","description_format":"text","description_chars":2374,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Greek","level":"Advanced (C1)","optional":false}]},"benefits":["Continuous learning","Health insurance","Hybrid work"],"hiring_locations":[{"name":"Cyprus","iso":"CY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-12T19:11:46Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":42,"reasons":["conf:4","win:early"],"computed_at":"2026-09-26T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/upcominds-application-support-specialist-1640","json_url":"https://alion.io/job/upcominds-application-support-specialist-1640.json","meta":{"generated_at":"2026-09-27T00:08:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":69,"day_limit":5000,"remaining_today":4931,"minute_limit":60,"resets_at":"2026-09-28T00:00:00Z"}}}