{"id":3379417,"url":"https://alion.io/job/upp-facilities-officer","title":"Facilities Officer","company":{"id":450252,"name":"UPP","domain":"upp-ltd.com","url":"https://alion.io/company/upp-ltd","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":62000,"period":"year","method":"role_country_seniority_unknown","sample_n":248},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T12:08:22Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people - creating that sense of home that will help students feel safe, secure, and help them thrive.\nHere at UPP we currently have an opportunity for a Facilities Officer to join our team.\nThis is a permanent role offering 42 hours per week on a 4-on, 4-off shift pattern. You'll work night shifts from either 8pm-8am or 10pm-10am, with shifts scheduled across Monday to Sunday. The salary is £29,355 per annum.\nThe Facilities Officer will provide a range of support to the residence’s management team and assist with the provision of a suitably equipped and customer centred, secure environment for residents to live and to study in accordance with the license agreement.\nRole responsibilities include:\nCarry out regular patrols of the residence and grounds, reporting any security/safety issues\nMonitor and control health, safety and maintenance standards within residence and grounds\nRespond effectively to fire alarm activations and liaise with the emergency services\nMonitor the signing in and out of all guests, visitors and contractors\nComplete help desk forms for reactive maintenance and pass to the relevant persons\nDeal with queries and complaints in an efficient, professional and courteous manner\nComplete all necessary reports including incident reports, noise reports, accident reports and others as required\nMonitor the conduct of students, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct and license agreement to the duty warden/tutor and residence manager as appropriate\nLiaise, as necessary, with other Facilities officers, university clients, sub-contractors, UPPRSL staff and residents and conference delegates\nWe truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation.\nWe are looking for you to have worked in a similar role and environment and have great communication and organisation skills, along with an attention to detail and the passion to do a great job.\nYou will also be flexible to work (with notice) additional hours when the needed, especially during the main student arrival and departure weekends.\nOffers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS.\nIn return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more.\nUPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners.\nWe understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and help you to thrive at work.\nOur core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people.\nWe are a team with energy, pace and passion; 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