{"id":3343409,"url":"https://alion.io/job/ups-technical-qa-engineer-ai-enabled-2","title":"Technical QA Engineer - AI Enabled","company":{"id":37664,"name":"UPS","domain":"ups.com","url":"https://alion.io/company/ups","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"B","score":78,"open_postings":1636,"ghost_share":0.279,"stale_share":0.117,"repost_share":0.485,"time_to_fill_p50_days":9,"computed_at":"2026-10-29T05:49:05Z"}},"role":"QA","role_family":"QA","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7000,"max_usd":18500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-09-22T00:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T08:47:29Z","board_verified":true,"closed_at":null,"days_open":37,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":37},"description":"Before you apply to a job, select your language preference from the options available at the top right of this page.\nExplore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.\nJob Description:\nRole Summary\nThe AI-enabled Technical QA Engineer is responsible for ensuring production quality through automation, AI-assisted testing, production validation, and reliability engineering practices.\nResponsibilities\nDesign and implement automated API test frameworks.\nDevelop production regression suites.\nValidate production releases before and after deployment.\nUse AI tools to generate test cases and improve test coverage.\nDetect anomalies using logs, metrics, and production telemetry.\nValidate event streams and business data.\nCollaborate with engineering teams during production incidents.\nContinuously improve quality engineering processes.\nRequired Skills\n4-8 years of automation testing experience.\nStrong API testing expertise.\nExperience with automation frameworks.\nSQL and data validation experience.\nKnowledge of event-driven architectures.\nExperience using AI-assisted testing tools.\nStrong analytical and debugging skills.\nAs part of the Site Reliability Engineering (SRE) organization, every team member plays a critical role in maintaining the reliability and availability of our production systems.\nThis role supports a 24x7 production environment supporting business-critical applications.\nAll engineers are expected to participate in an on-call support rotation, including evenings, weekends, and public holidays as scheduled.\nDuring on-call periods, you will be expected to respond to production incidents within defined response time objectives, troubleshoot issues, and work collaboratively to restore service as quickly as possible.\nCandidates should be comfortable diagnosing complex production issues across applications, cloud infrastructure, databases, messaging systems, and integrations.\nParticipation in post-incident reviews, root cause analysis (RCA), and implementation of permanent corrective actions is an essential part of the role.\nTeam members are expected to continuously improve operational processes through automation, monitoring enhancements, and proactive reliability improvements to reduce recurring incidents.\nFlexibility to collaborate with globally distributed teams, including occasional overlap with US business hours, is expected to support production operations and major releases.\nA strong sense of ownership, accountability, and customer focus is essential, as ensuring platform stability and business continuity is a shared responsibility across the entire team.\n Employee Type:\nPermanentUPS is committed to providing a workplace free of discrimination, harassment, and 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