{"id":3712862,"url":"https://alion.io/job/upshop-agile-delivery-manager-2","title":"Agile Delivery Manager","company":{"id":687601,"name":"Upshop","domain":"upshop.com","url":"https://alion.io/company/upshop","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mississauga, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Confluence","optional":false},{"name":"Jira","optional":false},{"name":"Kanban","optional":false},{"name":"Scrum","optional":false}],"status":"live","first_seen_at":"2026-11-03T21:43:33Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-11T12:04:46Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Agile Delivery Manager \nAbout Upshop: \nUpshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization for food retailers and foodservice operators. Our unified platform simplifies and enhances daily workflows, enabling smarter, more connected operations across fresh production, inventory management, food safety, and ordering.\nTrusted by over 450+ retailers and operators across 50,000+ locations globally, Upshop helps customers improve sales, reduce waste, increase operational efficiency, and advance food safety and sustainability-especially in complex, production-driven environments.\nRole Summary \nThe Agile Delivery Manager / Program Manager is responsible for driving delivery execution, planning discipline, and operational visibility across Product and Engineering teams. This role ensures teams operate with clear commitments, strong delivery hygiene, consistent ways of working, and transparent visibility into scope, risks, dependencies, milestones, and progress. \nThis is not a traditional Scrum Master role focused only on ceremonies. The role requires delivery management depth, the ability to understand the work being delivered, challenge readiness, enforce process standards, and create structure around active initiatives so Product and Engineering leadership can make timely decisions. \nThe ADM / Program Manager partners closely with Product Managers, Engineering Managers, UX, Architecture, Support, and PMO to ensure teams are aligned, commitments are credible, risks are surfaced early, and execution remains predictable. \nResponsibilities \nOwn and maintain initiative delivery tracking, including scope, milestones, progress, risks, dependencies, decisions, and overall health. \nCreate and maintain scorecards or structured tracking views for active strategic work that requires milestone visibility, readiness tracking, or leadership oversight. \nOrchestrate cross-team delivery, ensuring alignment on sequencing, dependencies, milestones, and execution plans. \nProvide delivery visibility and forecasting across PI cycles using data, metrics, Jira, Jira Plans, and eazyBI. \nSupport Pre-PI and PI readiness by ensuring teams have clear priorities, groomed work, capacity alignment, dependencies, risks, and realistic commitments. \nChallenge unclear scope, weak readiness, missing dependencies, unrealistic commitments, or ambiguous ownership before they create delivery risk. \nPartner with Product and Engineering leadership to align priorities, clarify tradeoffs, and ensure delivery commitments make sense. \nManage cross-team dependencies and drive resolution of delivery blockers. \nCommunicate initiative status, risks, decisions needed, and progress to stakeholders and leadership. \nEnsure consistent ways of working across teams, including intake paths, issue classification, delivery hygiene, and escalation protocols. \nPush back when process is bypassed, including enhancements without proper intake, production defects outside agreed support flows, incorrect issue types, or unclear ownership. \nDrive follow-through and closure on action items, risks, decisions, and open workstreams. \nSupport Inspect & Adapt, retrospectives, sprint reviews, and continuous improvement actions with measurable follow-up. \nPromote collaboration, accountability, and alignment across Product, Engineering, UX, Architecture, Support, and PMO. \nQualifications \nBachelor’s degree in business administration, management, technology, or related field. \n5+ years of experience in Agile Delivery, Program Management, Technical Program Management, Delivery Operations, or similar roles in software development. \nStrong understanding of Agile and SDLC methodologies, including Scrum, Kanban, SAFe, PI Planning, and backlog readiness. \nExperience working across multiple Product and Engineering teams in complex delivery environments. \nExperience managing cross-team dependencies, delivery risks, milestones, and execution plans. \nAbility to understand technical and product work deeply enough to challenge readiness, implications, risks, and commitment credibility. \nStrong experience with Jira and Confluence required; Jira Plans / Advanced Roadmaps and eazyBI preferred. \nExperience creating scorecards, initiative trackers, delivery dashboards, risk logs, or leadership status views. \nStrong communication skills with the ability to summarize delivery status, risks, tradeoffs, and decisions clearly. \nAbility to influence without direct authority across Product, Engineering, Support, UX, Architecture, and PMO. \nComfortable enforcing process standards, challenging ambiguity, and driving alignment when ownership or intake paths are unclear. \nWhat Success Looks Like \nTeams enter PI Planning with clear priorities, realistic commitments, visible dependencies, and known risks. \nActive strategic work has structured visibility, milestones, owners, risks, decisions, and closure criteria. \nLeadership can clearly understand what is committed, what has changed, what is at risk, and what decisions are needed. \nDelivery risks are surfaced early with recommendations, not discovered late. \nWays of working are consistently followed across teams. \nThe role reduces ambiguity, improves predictability, and creates stronger alignment across Product and Engineering.\nThe estimated pay ranges for this role are as follows:\n$120,000 - 130,000 CAD\nThe successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.","description_format":"text","description_chars":5586,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Software","Retail & Shop Systems","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-11-03T23:55:12Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":7,"expected_fill_days":58,"reasons":["conf:2","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/upshop-agile-delivery-manager-2","json_url":"https://alion.io/job/upshop-agile-delivery-manager-2.json","meta":{"generated_at":"2026-11-11T14:13:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26156,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":687601},"rest":"https://alion.io/mcp/rest/get_company?id=687601"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fupshop-agile-delivery-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fupshop-agile-delivery-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fupshop-agile-delivery-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/upshop-agile-delivery-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fupshop-agile-delivery-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3712862}},{"tool":"search_jobs","arguments":{"company":"upshop.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3712862},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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