{"id":2110620,"url":"https://alion.io/job/upside-strategic-account-manager-2","title":"Strategic Account Manager, Fuel","company":{"id":1787438,"name":"Upside","domain":"upside.com","url":"https://alion.io/company/upside-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":85,"open_postings":5,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":151000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-08T21:49:04Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-26T20:34:15Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Meet Upside:\nWe created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail-profit measurement, attribution, and incrementality-to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.\nThe Impact You'll Make:\nWe're looking for a motivated Strategic Account Manager to join our growing team. In this role, you will lead the development of strategic account plans that serve to retain and grow our partnership with some of the fuel and c-store industry's biggest brands. You will develop detailed knowledge of the product, coordinate with internal partners, strengthen client relationships through informative reporting and outstanding service, and ensure clients are always receiving excess value from the Upside platform. As a Strategic Account Manager, you will collaborate with multiple teams including analytics, product, marketing, and operations to represent the voice of the customer and to help achieve business growth. This role reports to our Senior Manager, Account Management.\nWork with our clients through onboarding to long-term account management, cultivating trust and belief throughout their partnership with Upside\n\nImprove retention of accounts through platform education, using customized decks and data in a relevant way to ensure client understanding and participation\n\nProactively predict and address concerns before they advance to churn risk\n\nGrow relationships, including supervising and leading account-health metrics (CSAT, Retention, and Growth)\n\nIdentify and close expansion opportunities, including adding more sites, c-store launches, and conversions to long-term agreements\n\nLead monthly account reviews with merchant partners, interpreting raw account data to build performance reports, case studies, and white papers\n\nProactively maintain account health at multiple levels across client businesses, including senior executives of Fortune 500 companies\n\nCollaborate effectively with internal Upside teams, including analytics, product, marketing, and operations, to ensure a consistent, positive experience for our customers\n\nCompetencies You Have:\n7+years of client-facing experience including 4+ years of enterprise experience in technology or retail fuels; Bachelor's degree required\n\nStrong public-speaking skills, and the ability to speak to both formal and casual audiences\n\nProven experience exceeding goals\n\nProject-management abilities, including timeline management, client communication, and report interpretation\n\nCreative demeanor, with a capability to work successfully with both internal and external clients.\n\nStrong analytical skills that will translate analysis into relatable and compelling talking points and stories\n\nExperience operating sales technology tools (e.g. Salesforce, Outreach, Gong)\n\nAbility to travel up to 20%\n\nLocation:\nThis role offers location flexibility, however, if you’re based in the Washington, D.C., Austin, Chicago, or NYC metropolitan regions, in-office attendance is required on a hybrid basis.\nCompensation:\nThe U.S. base salary range for this full-time position is $151,000 - $180,000 + commissions + equity + benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.\n#LI-Remote\n#LI-CO1\nBenefits:\nMedical, dental, and vision coverage starting on Day 1\n\nEquity (ISOs)\n\n401(k) program\n\nFamily planning programs + paid parental leave\n\nPhysical fitness and wellness memberships\n\nEmotional and mental health support programs\n\nUnlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break\n\nFlexible work environment\n\nLunch reimbursement for in-office employees\n\nEmployee Resource Groups\n\nLearning and Development stipend\n\nTransparent culture\n\nAmazing mission!\n\nDiversity and Inclusion:\nDiversity drives innovation, and our differences make us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!\nIf there's anything we can do to support a disability or special need during your application or interview process, please email .\nThis email is for accessibility accommodations only, it should not be used to submit job applications.\nNotice To Recruiters And Placement Agencies:\nThis is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. Upside is not liable for, and will not pay, placement fees for candidates submitted by any party or agency other than its approved recruitment partners.","description_format":"text","description_chars":5298,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Parental leave","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Sales & Marketing","Gift Cards & Loyalty Programs","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-08T22:08:03Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.843,"p_room":0.9,"age_days":17,"expected_fill_days":45,"reasons":["conf:3","win:mid"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":180000,"is_top_pay":true},"html_url":"https://alion.io/job/upside-strategic-account-manager-2","json_url":"https://alion.io/job/upside-strategic-account-manager-2.json","meta":{"generated_at":"2026-10-26T23:11:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31555,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1787438},"rest":"https://alion.io/mcp/rest/get_company?id=1787438"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fupside-strategic-account-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fupside-strategic-account-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fupside-strategic-account-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/upside-strategic-account-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fupside-strategic-account-manager-2"}]}