{"id":2739418,"url":"https://alion.io/job/upside-strategic-account-manager-restaurant","title":"Strategic Account Manager, Restaurant","company":{"id":1787438,"name":"Upside","domain":"upside.com","url":"https://alion.io/company/upside-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":83,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":45,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":151000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-16T18:30:13Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-11-01T03:42:13Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Meet Upside:\nWe created Upside to transform brick-and-mortar commerce. Our technology uses the sophistication of online retail-profit measurement, attribution, and incrementality-to provide users with more value on their everyday purchases and brick-and-mortar businesses with new, profitable customers. We’ve helped millions of users earn 2 to 3 times more cashback than any other product, and hundreds of thousands of brick-and-mortar businesses earn measurable profit. Billions of dollars in commerce run through the Upside platform every year, and that value goes directly back to our retailer partners, the consumers they serve, and important sustainability initiatives.\nThe Impact You'll Make:\nUpside is adding a Strategic Account Manager to lead enterprise accounts in our fast-growing restaurant vertical. In this role, you’ll gain in-depth knowledge of our product, coordinate with internal teams, and enhance retailer relationships through insightful reporting and exceptional service. Reporting to the GM of Restaurant, you'll work with analytics, product, marketing, and operations teams to ensure retailer value and support business growth.\nWork with our retailers through onboarding to long-term account management, promoting trust and belief throughout their partnership with Upside\n\nImprove retention of accounts through platform education, using customized decks and data in a relevant way to ensure client understanding and growth\n\nIdentify and close expansion opportunities and long-term agreement conversions\n\nPredict and address concerns before they lead to churn risk\n\nLead monthly account reviews with retailer partners, interpreting raw account data to build performance reports, case studies, and white papers\n\nMaintain account health at multiple levels across client businesses, including senior executives of mid-market and enterprise accounts\n\nCollaborate with internal Upside teams, including analytics, product, marketing, and operations, to provide a positive experience for our retailers\n\nCompetencies You’ll Need:\n7+years of client-facing experience including 4+ years of enterprise experience in technology; Bachelor's degree required\n\nExperience exceeding goals in retention and growth targets\n\nExperience public-speaking and the ability to speak to both formal and casual audiences\n\nStrong analytical skills that will translate analysis into relatable and compelling talking points and stories\n\nProject-management abilities, including timeline management, client communication, and report interpretation\n\nExperience working with the restaurant industry or a two-sided marketplace is a major plus\n\nAbility to travel up to 20%\n\nLocation:\nThis role offers location flexibility, however, if you’re based in the Washington, D.C., Austin, Chicago, or NYC metropolitan regions, in-office attendance is required on a hybrid basis.\nCompensation:\nThe U.S. base salary range for this full-time position is $151,000 - $180,000 + commissions + equity + benefits. The final starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Your recruiter can share more about the specific salary range during the hiring process.\n#LI-Remote\n#LI-CO1\nBenefits:\nMedical, dental, and vision coverage starting on Day 1\n\nEquity (ISOs)\n\n401(k) program\n\nFamily planning programs + paid parental leave\n\nPhysical fitness and wellness memberships\n\nEmotional and mental health support programs\n\nUnlimited PTO + 10 paid federal holidays + our annual, week-long Winter Break\n\nFlexible work environment\n\nLunch reimbursement for in-office employees\n\nEmployee Resource Groups\n\nLearning and Development stipend\n\nTransparent culture\n\nAmazing mission!\n\nDiversity and Inclusion:\nDiversity drives innovation, and our differences make us stronger. We‘re passionate about building a workplace that represents a variety of backgrounds, skills, and perspectives, and we do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Everyone is welcome here!\nIf there's anything we can do to support a disability or special need during your application or interview process, please email .\nThis email is for accessibility accommodations only, it should not be used to submit job applications.\nNotice To Recruiters And Placement Agencies:\nThis is an in-house search with a dedicated recruiter. Please do not submit resumes to any person or email address at Upside. 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