{"id":3955417,"url":"https://alion.io/job/uptreehr-mechanical-service-coordinator","title":"Mechanical Service Coordinator","company":{"id":1649721,"name":"uptreeHR","domain":"uptreehr.ca","url":"https://alion.io/company/uptreehr","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dartmouth, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-10-14T00:00:00Z","board_verified":false,"closed_at":null,"days_open":26,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":26},"description":"Mechanical Service Coordinator | Monday-Friday | Full-Time | Benefits & RRSP Matching\nDo you have experience coordinating technicians, managing service schedules, and keeping mechanical service operations running smoothly? Are you comfortable balancing customer needs, urgent service calls, inspections, and changing priorities in a fast-paced technical environment? If so, we'd love to hear from you.\nOur client is a well-established Atlantic Canadian company that supports businesses throughout the region with specialized equipment services, inspections, installations, and maintenance solutions. Known for their commitment to customer service, safety, and quality workmanship, they have built a strong reputation and a loyal customer base over many years. Just as importantly, they are known for their supportive team environment, collaborative culture, and commitment to employee success. This is an excellent opportunity to join a growing organization where your contributions are valued and your professional development is encouraged.\nImportant Experience Requirement\nThis role requires previous experience coordinating service, maintenance, repairs, inspections, or field technicians within a mechanical, automotive, industrial, construction, elevator, heavy equipment, HVAC, or similar technical service environment. Applicants without experience supporting skilled trades, technicians, mechanical service operations, or maintenance programs are unlikely to be considered.\nWhat You'll Be Doing\nAs the Service Coordinator, you will play a key role in ensuring customers receive exceptional service while supporting the day-to-day coordination of field operations. Key responsibilities include:\nCoordinating service, inspection, and installation schedules\nResponding to customer inquiries and service requests\nDispatching technicians and prioritizing service calls\nManaging inspection records and coordinating follow-up work\nPreparing quotes and supporting customer follow-up activities\nAssisting with parts orders, inventory coordination, and shipping\nSupporting sales and installation scheduling activities\nCollaborating closely with technicians, customers, and internal team members\nIdentifying opportunities to improve processes and operational efficiency\nMaintaining accurate records and administrative documentation\nWhat We're Looking For\nThis position is ideal for someone who has worked in a service-driven mechanical or industrial environment and enjoys being the hub that connects customers, technicians, schedules, and solutions. Whether your background is automotive service, HVAC, industrial equipment, elevator service, manufacturing operations, or a similar field, you'll bring an understanding of the urgency, organization, and communication required to keep service operations running smoothly.\nSuccessful candidates will bring:\n2+ years experience supporting field service technicians in industries such as automotive, heavy equipment, HVAC, elevator systems, industrial equipment, manufacturing, construction, facilities maintenance, or related sectors\nA strong understanding of how service and maintenance operations function, including scheduling, dispatching, quoting, work orders, and customer follow-up\nThe ability to communicate effectively with both customers and skilled tradespeople\nStrong organizational skills with the ability to balance multiple priorities in a fast-paced environment\nExperience coordinating service calls, inspections, installations, maintenance programs, or repair work\nExcellent problem-solving skills and the ability to think proactively when schedules or priorities change\nStrong computer skills and experience using scheduling, dispatching, ERP, CRM, or service management software\nWhy Join This Team?\nMonday to Friday schedule\nCompetitive compensation based on experience\nComprehensive benefits package\nPaid vacation\nRRSP matching program\nSupportive and collaborative team culture\nStable, growing company with long-term career opportunities\nOpportunity to make a meaningful impact in a key operational role\nApply Today\nIf you're a customer-focused professional who enjoys coordinating people, schedules, and solutions, we'd love to connect with you.\nBenefits:\nDental care\nExtended health care\nLife insurance\nPaid time off\nRRSP match\nVision 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