{"id":4033633,"url":"https://alion.io/job/urban-golf-performance-people-operations-manager","title":"People & Operations Manager","company":{"id":688100,"name":"Urban Golf Performance","domain":"urbangolfperformance.com","url":"https://alion.io/company/urbangolfperformance","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irvine, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false}],"status":"live","first_seen_at":"2026-11-10T17:34:08Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T20:29:15Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"People & Operations Manager\nUrban Golf Performance (UGP)\nAbout UGP\nUrban Golf Performance (UGP) is a premier golf performance company with a 70+ person team and five state-of-the-art locations: Austin, El Segundo, Orange County, Santa Monica, and West LA. Our team delivers a five-star client experience through integrated Golf Coaching, Fitness Training, Recovery, and Custom Club Fitting & Building.\nOur Corporate Office in Irvine, CA serves as the hub for operations, finance, HR, and leadership support. This role is designed to directly support corporate functions only.\nPosition Summary\nWe are seeking a People & Operations Manager to run the HR, recruiting, and operations backbone of UGP's corporate office. This role owns the day-to-day execution of recruiting coordination, HR and payroll administration, benefits and 401(k) administration, business insurance and compliance records, system access, and office and vendor operations. Leadership retains approval and decision rights; this role makes sure the work gets done accurately and on time.\nThis is not an Executive Assistant or personal support role. The ideal candidate is detail-oriented, discreet, proactive, and thrives in a fast-paced, multi-location environment where precision and follow-through are essential.\nThis role reports to the Chief People Officer and works closely with the Head of Facilities.\nKey Responsibilities\nRecruiting & Hiring\nCreate, post, and maintain job postings on Greenhouse and LinkedIn.\nTrack applicants through each stage of the Greenhouse pipeline and keep candidate records current.\nScreen resumes and conduct phone screens and first-round interviews.\nSchedule interviews with hiring managers and directors, and collect interview feedback.\nDraft offer letters and coordinate offer approvals.\nCoordinate pre-hire steps, including background checks, and hand off new hires to onboarding.\nHR & Payroll Administration\nProcess ADP tasks, including new hire setup, employee changes, terminations, and PTO tracking, in support of payroll owned by leadership.\nPrepare EDD documentation and reporting.\nRun onboarding paperwork and maintain personnel files and HR compliance documentation.\nBenefits & 401(k) Administration\nUpload bi-monthly Vanguard 401(k) contribution files.\nCoordinate quarterly and annual 401(k) compliance requirements.\nProcess benefit enrollments and changes in Employee Navigator and support health insurance administration.\nBusiness Insurance & Compliance\nPrepare documentation for insurance audits.\nManage insurance renewal paperwork and certificate of insurance requests.\nMaintain the company's business insurance tracker and a calendar of renewals and deadlines.\nTrack cash deposit compliance across locations and report exceptions to leadership.\nIT, Systems Access & Accounts\nProvision and deactivate system logins as part of onboarding and offboarding.\nMaintain credential documentation and an access log for company systems.\nServe as primary administrator for the company's AT&T account, including ordering, account changes, and billing.\nOffice & Vendor Operations\nManage corporate office organization, supplies, and inventory.\nResearch and source vendors, and coordinate with vendors and facilities on logistics.\nCoordinate logistics for corporate events, trainings, and internal meetings.\nLeadership & Cross-Department Support\nSchedule meetings, prepare agendas, take notes, and manage follow-ups.\nHelp prepare scheduled KPI reports and internal communications.\nTrack deadlines, renewals, and internal projects across HR, Operations, and Finance.\nTake in issues that span departments or lack a clear owner and route them to the right person.\nPrepare client refund and dispute requests for leadership approval.\nQualifications\nRequired:\n3-5+ years of experience as an HR coordinator, HR or office administrator, recruiting coordinator, or operations administrator.\nRecruiting experience, including posting jobs, managing candidates in an applicant tracking system, conducting interviews, and drafting offer letters.\nHands-on experience with ADP, including onboarding, employee changes, terminations, and payroll inputs.\nBenefits administration experience, including enrollments, carrier or broker coordination, and 401(k) contribution uploads.\nWorking knowledge of California employment paperwork and HR compliance, including EDD filings and new-hire documentation.\nA high level of professionalism and confidentiality with payroll, benefits, and candidate information.\nStrong skills in Google Workspace and spreadsheets, and comfort with basic system administration such as creating users and managing access.\nExceptional organization, communication, and follow-through, with a habit of tracking deadlines so nothing lapses.\nValid driver’s license and reliable transportation.\nPreferred:\nExperience with Greenhouse or a similar applicant tracking system.\nExperience with Employee Navigator, Vanguard, or another 401(k) recordkeeper.\nExperience with business insurance renewals, audits, and certificates of insurance.\nExperience supporting a fast-paced, multi-location team in hospitality, fitness, or another service business.\nHR certification such as aPHR or SHRM-CP.\nSchedule & Location\nFull-time, Monday-Friday (8-hour shifts).\nIn-person role based at UGP Corporate Office in Irvine, CA.\nOccasional support for special projects as needed.\nMay require minimal travel for corporate events or off-site meetings.\nCompensation & Benefits\nSalary range: $65,000 - $80,000 annually, based on experience.\n401(k) with company match.\nHealth, dental, and vision insurance.\nLife insurance.\nPaid time off (up to 3 weeks).\nParental leave.\nProfessional development assistance.\nEmployee discounts on apparel, clubs, and UGP services.\n$55,000-$80,000\nCorporate Admin\n$65,000—$80,000 USD","description_format":"text","description_chars":5793,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance","Life insurance","Parental leave","Professional development","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Fitness"],"lifecycle":[{"event":"open","at":"2026-11-10T19:27:39Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":30,"reasons":["conf:0","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/urban-golf-performance-people-operations-manager","json_url":"https://alion.io/job/urban-golf-performance-people-operations-manager.json","meta":{"generated_at":"2026-11-12T00:50:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1940,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":688100},"rest":"https://alion.io/mcp/rest/get_company?id=688100"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Furban-golf-performance-people-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Furban-golf-performance-people-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Furban-golf-performance-people-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/urban-golf-performance-people-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Furban-golf-performance-people-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4033633}},{"tool":"search_jobs","arguments":{"company":"urbangolfperformance.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4033633},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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