{"id":3726605,"url":"https://alion.io/job/urbn-nuuly-creative-operations-manager","title":"Nuuly Creative Operations Manager","company":{"id":1781398,"name":"URBN","domain":"urbn.com","url":"https://alion.io/company/urbn-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":{"grade":"A","score":100,"open_postings":52,"ghost_share":0,"stale_share":0,"repost_share":0.077,"time_to_fill_p50_days":18,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philadelphia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Figma","optional":false},{"name":"Google Workspace","optional":false},{"name":"Jira","optional":false},{"name":"Monday.com","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-11-04T05:52:42Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-08T10:23:44Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Role Summary\nNuuly is looking for a Creative Operations Manager to lead project management for our always-on and seasonal marketing and merchandising work. You will keep a high volume of cross-functional projects moving from brief to launch, including web/app updates, CRM communications and touchpoints, paid social, and product-exclusive collaborations. You will also partner directly with the Associate Director of Creative Operations to plan and run brand awareness campaigns. This is a role for someone who loves keeping complex work organized, builds trust with creative and business partners, and improves how teams work together.\nRole Responsibilities\nOwn end-to-end project management for seasonal and always-on initiatives across web/app, CRM, paid social, and product-exclusive collaborations, from brief intake through launch.\nIntake and clarify briefs from marketing and merchandising partners, making sure scope, deliverables, owners, and deadlines are clearly defined.\nBuild and maintain workback schedules and calendars, and keep multiple projects with competing timelines on track.\nTrack and prioritize requests, balancing team capacity and resourcing across creative, marketing, merchandising, and studio partners.\nPartner with the Associate Director to plan and execute brand awareness campaigns, including timelines, cross-team alignment, and launch readiness.\nCommunicate status, risks, and changes clearly and proactively to stakeholders and leadership.\nManage tasks and projects in Asana, keeping them accurate, current, and easy for partners to follow.\nUse Figma to review work in progress, understand design handoffs, and keep assets and feedback organized.\nIdentify and implement improvements to briefing, intake, and workflow processes that increase efficiency and quality.\nFoster a respectful, collaborative culture across Creative Operations and partner teams.\nRole Qualifications\n4+ years of experience in project management, creative operations, or marketing operations, ideally in retail, e-commerce, or a subscription/consumer brand.\nProven ability to manage multiple projects and competing deadlines while staying organized and detail-oriented.\nProficiency in Asana or a similar project management tool (such as Monday.com, Workfront, Smartsheet, or Jira).\nWorking knowledge of Figma, including navigating files, reading comments, and following design handoffs. Design skills are not required.\nFamiliarity with digital marketing channels such as email/CRM, paid social, and web/app merchandising.\nExcellent written and verbal communication skills, with the ability to build relationships and influence at all levels.\nA process-oriented mindset and a track record of improving workflows.\nProficiency in Google Workspace.\nNice to Have\nExperience supporting brand or awareness campaigns.\nExperience with product collaborations or exclusive partnerships.\nUnderstanding of consumer behavior and retail industry trends.\nThe Perks\nURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits\nEEO Statement\nURBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees.","description_format":"text","description_chars":4081,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":4,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Online Rental Platforms","Retail & Shop Systems","Apparel & Fashion Brands"],"lifecycle":[{"event":"open","at":"2026-11-04T05:52:42Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":18,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/urbn-nuuly-creative-operations-manager","json_url":"https://alion.io/job/urbn-nuuly-creative-operations-manager.json","meta":{"generated_at":"2026-11-08T13:03:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27750,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1781398},"rest":"https://alion.io/mcp/rest/get_company?id=1781398"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Furbn-nuuly-creative-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Furbn-nuuly-creative-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Furbn-nuuly-creative-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/urbn-nuuly-creative-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Furbn-nuuly-creative-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3726605}},{"tool":"search_jobs","arguments":{"company":"urbn.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3726605},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}